Blue Yonder

Solutions Engineer

• Drive the design, optimization, and implementation of Blue Yonder Transportation Management software solutions for customers
• Apply domain knowledge to configure and deliver Blue Yonder solutions to meet customer requirements and business processes
• Lead solution design, including clear construct and validation tasks and timelines
• Conduct and/or guide system integration, user acceptance testing, and deployment phases
• Balance project scope, timeline, and requirements to ensure successful time to value and customer satisfaction
• Assess business needs outside the standard solution or scope, including integration complexity, architecture constraints, and product roadmaps
• Recognize and highlight incremental revenue opportunities with existing customers and projects
• Communicate business cases to PMG and PD regarding customer-specific functionality needs and enhancements
• Assist the support services group with support cases when not actively working on implementation projects
• Serve as lead functional consultant and liaison among customer contacts, Project Managers, Technical Consultants, and third-party consultants
• Design solutions using Blue Yonder Transportation Management products for Fortune 500 customers across the Americas region

Solution Architect – TMS

Data Scientist

• Implement machine learning models using platform, client, and public data sources
• Implement data enrichment and cleansing routines
• Implement features and prepare modeling datasets, including feature selection
• Evaluate candidate models, select final models, and report test performance
• Deploy models at runtime and monitor model inputs and performance for stability
• Work with product, sales, and engineering teams to shape solutions
• Analyze data patterns, formulate and test hypotheses, and iterate
• Help prepare sales materials and estimate hardware requirements
• Attend online and onsite client meetings to discuss functionality

Senior Data Scientist II – Machine Learning, Deep Learning, Python, Pytorch

Network Engineer

• Design, implement, configure and support LAN, WAN and VoIP networks
• Maintain systems, applications, network configurations and network availability
• Troubleshoot, isolate and resolve network performance issues
• Research, recommend and perform upgrades and patches
• Implement new applications and equipment
• Configure and provide operational support for Cisco routers, switches, firewalls and Nexus platforms
• Configure and manage routing protocols, firewall security policies, Cisco ISE RBAC policies and load-balancing rules
• Deploy physical and virtual SD-WAN setups and integrate them with Azure
• Implement and manage Azure connectivity and networking
• Manage, troubleshoot and provision Azure VNets and subnets through Terraform or Azure PowerShell
• Identify root causes and hardware problems through log investigation
• Report and investigate anomalies
• Monitor network availability and performance
• Review critical links for utilization and error thresholds
• Review configurations against standards documents and NAS configuration policy
• Install, configure, maintain and manage network security systems, access controls, firewalls and related products
• Open and follow up on carrier, vendor and trouble tickets; coordinate repairs and close tickets within SLA
• Review Syslog status documentation
• Respond to infrastructure system issues and fulfill service requests
• Prioritize workload and resolve technical issues and roadblocks
• Maintain documentation and positive working relationships across departments

Staff Network Engineer – Network, Cisco

Backend Engineer

• Lead end-to-end technical architecture for enterprise WMS implementations and transformation initiatives
• Architect integrations between Blue Yonder WMS and customer technology ecosystems, including ERP, OMS, TMS, LMS, automation, and partner systems
• Establish best-practice integration, cloud, security, and scalability strategies
• Serve as the technical authority throughout the project lifecycle, from design through go-live
• Lead architecture reviews, technical workshops, and governance discussions with customer stakeholders
• Define and validate performance, availability, security, resiliency, and scalability requirements
• Identify technical risks and drive resolution strategies to support successful project delivery
• Partner with Enterprise Solution Architects, Delivery teams, Product Engineering, and customer IT leadership to ensure alignment across business and technical objectives
• Mentor consultants and contribute to Blue Yonder implementation standards, technical innovation, and delivery excellence
• Support solution assessments, estimations, and strategic customer growth opportunities

Enterprise Technical Architect – Warehouse Management Systems, WMS

• Design solutions matched with each client’s specific business needs and situation
• Engage with business and technical stakeholders to understand requirements and deliver solutions that drive business value
• Communicate functional capabilities, industry best practices and business processes
• Deliver functional documentation
• Work with Technical Architects to understand and deliver data requirements
• Lead business process discussions and communicate design decisions across Merchandise Operations and other applications
• Model positive interaction with internal groups and act as a key contact for functional discussions
• Provide oversight and mitigation for customer escalations
• Develop strong customer relationships and understanding of processes, functions and integrations
• Drive customer stabilization, service delivery and customer satisfaction
• Provide end-to-end enterprise solution knowledge across the supply chain suite
• Guide Root Cause Analysis to reduce ongoing and repeat incidents
• Participate in organizational initiatives and global process improvements
• Assist team members with process improvement and current situation analysis
• Conduct functional analysis sessions and develop business solutions
• Provide functional support including requirements gathering, documentation, solution configuration, knowledge transfer, quality assurance/design review, operations consulting, troubleshooting and system testing
• Provide functional expertise on development projects
• Resolve issues with appropriate parties
• Communicate timely work status to Blue Yonder Management
• Refine and define project functional requirements from business needs
• Diagnose business and technical expectations and help estimate project timelines

Senior Merchandizing Ops Solution Architect

Technical Project Manager

• Conduct discovery sessions with customers
• Analyze customer requirements and document Software Requirements Specifications
• Produce design documents and participate in design reviews
• Create project plans
• Write code, unit tests, and build/deployment scripts minimally
• Guide and mentor a team of developers
• Participate in code reviews
• Review test strategies
• Monitor and manage project execution
• Execute performance/scalability tests and profile hotspots
• Lead solution implementation
• Collaborate with customers and internal stakeholders, including product management, program management, functional analysts, development, and QA

Technical Project Manager, Solution Designer

• Lead architecture and design discussions for large-scale transformational programs
• Run end-to-end design authorities to ensure compliance and mitigate risk
• Advise customers on industry best practices in architecture and process methodology
• Own and maintain end-to-end solution and application architecture on projects
• Support business process analysis and design/construction phases from an architecture perspective
• Assess business needs outside standard solutions, integration complexity, and architecture constraints
• Lead design and development of functional specifications for modifications, interfaces, reports, and screens
• Create reusable templates and artifacts to automate implementation and reduce errors
• Support business process blueprints with Consulting Directors
• Support creation and modification of procedural and system documentation
• Assist Project Managers with detailed task planning and effort estimation
• Ensure knowledge transfer to customer project teams
• Prepare and deliver presentations to users, management, and executives
• Liaise among consultants, customers, partners, business users, IT, PMO, change management, cloud, and product teams
• Provide primary non-technical user support and verify business functions and data integrity
• Guide development and execution of test scripts
• Perform product validation, end-to-end data flow, solution, interface, workflow, report, and performance testing
• Raise Jira and case tickets and provide product feedback
• Communicate customer-specific business cases, trends, functionality needs, and enhancement opportunities to product teams
• Identify incremental revenue opportunities
• Assist with identifying change management efforts for global or regional implementations

Enterprise Solution Architect – Manufacturing Planning

• Lead end-to-end architecture design for large-scale enterprise implementations
• Define solution strategies aligned with customer business objectives and technology roadmaps
• Ensure solution scalability, reliability, security, and performance
• Design and implement enterprise architectures, system integrations, autonomous workflows, APIs, data pipelines, and secure scalable platforms
• Serve as a trusted advisor to customer executives, business leaders, technical teams, and internal stakeholders
• Facilitate architecture workshops, discovery sessions, and solution reviews
• Translate business requirements into technical solution architectures
• Present recommendations, roadmaps, and architectural decisions to executive audiences
• Define integration architectures across Blue Yonder applications and third-party systems
• Design data flows, API strategies, and interoperability frameworks
• Guide cloud-native and SaaS implementation approaches
• Ensure integration across planning, execution, and data platform capabilities
• Drive adoption of AI/ML-driven supply chain solutions
• Partner with product and engineering teams on emerging technologies
• Evaluate new capabilities and develop scalable architecture patterns
• Provide architecture oversight throughout the project lifecycle
• Mitigate technical risks and resolve complex solution challenges
• Mentor consultants, architects, and implementation teams
• Contribute reusable assets, methodologies, and best practices

Enterprise Solution Architect – Supply Chain

• Lead Workday solution architecture, design, configuration, and optimization across selected HCM functional areas
• Partner with HR, Talent Acquisition, IT, Payroll, and business stakeholders to translate requirements into scalable Workday solutions
• Provide subject matter expertise in at least two Workday modules along with mandatory Reporting expertise
• Design and optimize business processes, workflows, approvals, notifications, validations, security controls, and exception handling
• Review solution designs, configurations, and impact assessments for consistency, scalability, compliance, and maintainability
• Lead Workday enhancements, releases, integrations, production support activities, and major system changes
• Develop and maintain Workday reports, dashboards, calculated fields, prompts, filters, and data validations
• Configure or create different forms in Workday Docs
• Configure Advanced, Composite, Matrix, and other Workday reports
• Troubleshoot functional, reporting, security, and data issues and recommend improvements aligned with Workday best practices
• Work in an Agile/Scrum environment using Jira to manage epics, features, user stories, tasks, acceptance criteria, priorities, dependencies, and sprint delivery
• Collaborate with Product Owners, Scrum Masters, Business Analysts, Workday Consultants, Developers, QA teams, and stakeholders throughout the delivery lifecycle

Solution Architect

• Lead the architecture, design, and governance of complex multi-solution Blue Yonder implementations
• Define and govern enterprise integration patterns, API strategies, master data frameworks, and event-driven architectures
• Provide technical leadership throughout implementation lifecycles by conducting architecture reviews, managing technical risks, enforcing standards, and ensuring operational readiness, performance, security, and observability requirements are met
• Influence customer and Blue Yonder leadership by translating complex technical concepts into business outcomes and guiding strategic technology decisions
• Identify opportunities to leverage AI, Generative AI, Agentic AI, Machine Learning, Intelligent Automation, and robotics
• Mentor architects and consultants, contribute to reusable delivery assets and accelerators, support recruiting and talent development initiatives, and advance architectural standards
• Partner with Product Management and Product Development teams to identify market needs, communicate implementation insights, influence product evolution, and improve customer outcomes
• Partner with executives, customer leadership, consulting teams, product management, engineering organizations, and delivery organizations across complex enterprise transformation programs

Principal Technical Architect

• Design, develop, and maintain backend services and cloud-native applications
• Build and automate CI/CD pipelines for application code and Azure AI Foundry models and agents
• Automate cloud infrastructure provisioning using Terraform
• Manage Azure Foundry deployments, including model endpoints, agent workflows, service configurations, and lifecycle tracking
• Deploy containerized workloads on Kubernetes (AKS) and manage Helm-based releases
• Implement monitoring, alerting, and observability for applications, Foundry agents, and pipelines
• Perform debugging, root-cause analysis, and environment support for production systems
• Integrate automation tests and validation steps into CI/CD pipelines
• Collaborate with product, AI, and engineering teams to build scalable and reliable solutions
• Maintain coding standards, security best practices, and version control discipline
• Participate in Agile ceremonies and contribute to continuous improvement
• Identify performance, cost, and security optimization opportunities across cloud and AI workloads
• Design, develop, and maintain application features while owning CI/CD pipelines, infrastructure automation, deployments, and environment reliability
• Support Azure Foundry-based workloads, including model deployments, agent pipelines, evaluation workflows, and operational monitoring

Lead Software Engineer – Data Engineer, Python, Java, SQL, Snowflake, Azure

Support Engineer

• Deliver application support to Blue Yonder customers by resolving complex solution issues
• Drive resolution of escalated issues with Blue Yonder and customer stakeholders
• Develop competency in end-to-end solution architecture, SaaS tools, business processes, and industry domains
• Own customer solutions and improve solution stability, service quality, customer satisfaction, consumption, and adoption
• Write, review, and improve SQL and Oracle queries and procedures
• Troubleshoot application issues
• Use AppDynamics and Splunk to monitor application health, investigate issues, analyze trends, and reduce recurring or high-impacting issues
• Understand and resolve customer-raised Cloud/SaaS issues
• Review product source code or design documents as necessary
• Own and resolve cases for global customers while adhering to defined SLAs
• Document learnings and create knowledge articles
• Replicate and maintain customer environments
• Maintain knowledge of customer solutions and customizations
• Act as techno-functional point of contact for cases and ensure timely triage and assignment
• Collaborate globally using instant messaging and other tools
• Meet organization and team-level goals
• Improve customer satisfaction through timely resolution and follow-up through case closure
• Identify opportunities for process improvement and automation
• Support team-level goals and collaborate as a team player
• Provide weekend on-call and high-severity incident support as part of a 24x7 model

Senior Support Engineer 1 – BY TMS/Transportation Management, SQL, Application Support

Consultant

• Serve as a Blue Yonder WMS solution expert for transformational projects and programs
• Contribute to solution architecture, project planning, and change management for global or regional implementations
• Lead customer communications and facilitate business process mapping and process discussions
• Advise customers on industry best practices and process methodology
• Assess business needs, integration complexity, and architecture constraints
• Conduct business process analysis and design/construction phases leading to functional specifications
• Design and develop functional specifications for modifications, interfaces, reports, and screens
• Lead preparation of product requirement specifications and modification test plans
• Collaborate with Development Services on modification development, quality delivery, and customer demonstrations
• Create and maintain procedural and system documentation
• Support development and execution of test scripts
• Provide level 3 non-technical support during go-live/hypercare and level 3 user support thereafter
• Conduct functional analysis sessions with clients and project teams to develop technical solutions
• Provide functional support including quality assurance/design review, environment setup, software installation, configuration, report and label generation, operations consulting, troubleshooting, system testing, and programming
• Deliver product implementation and related integration services
• Work as a senior consulting team member on implementations, enhancements, managed services, integrations, and custom projects at customer sites or offshore
• Design and develop platform workflows/user interfaces, integration scripts, ETL mappings, data models, and data loading
• Provide internal training and implementation support, and work on internal development projects
• Ensure knowledge transfer to key customer project teams
• Communicate customer business cases and product needs to Product Management and Product Development
• Liaise with Product Management and Product Development regarding releases and new functionality
• Provide guidance to Support Services on base technical issues
• Ensure issues are resolved with appropriate parties
• Maintain practice aids, databases, and best-practice collateral
• Comply with company project methodology and time, travel, and expense procedures

Senior Business Consultant – WMS Configuration, Implementation

• Lead architecture and design discussions for large-scale transformational programs
• Run end-to-end design authorities to ensure compliance and mitigate risk
• Advise customers on industry best practices in architecture and process methodology
• Own end-to-end solution and application architecture on projects
• Support business process analysis and design/construction phases from an architecture perspective
• Assess business needs, integration complexity, and architecture constraints
• Lead design and development of functional specifications for modifications, interfaces, reports, and screens
• Create reusable templates and artifacts to support automation and reduce implementation errors
• Support business process blueprints for domains and sub-verticals
• Support creation and modification of procedural and system documentation
• Assist Project Managers with detailed task planning and effort estimation
• Ensure knowledge transfer to customer project teams
• Prepare and deliver presentations to users, management, and executives
• Liaise with consultants, customers, business users, IT, PMO, change management, cloud, and product teams
• Provide primary non-technical user support and verify business functionality and data integrity
• Guide development and execution of test scripts
• Perform product validation, end-to-end data flow, solution, interface, workflow, report, and performance testing
• Raise Jira and case tickets and provide product feedback on defects and enhancements
• Communicate customer business cases and trends to Product Management and Product Development
• Identify incremental revenue opportunities with existing customers and projects
• Assist in identifying change management efforts for global or regional implementations

Architect

• Define and evolve reference architecture for distributed, event-driven, and integration-centric systems
• Establish architecture principles, standards, and design patterns across engineering teams
• Lead system design for high-scale, mission-critical applications
• Design systems for high throughput, large-scale data processing, fault tolerance, resiliency, scalability, and performance
• Architect enterprise integration solutions using publish/subscribe, message routing and transformation, and event-driven workflows
• Define strategies for message durability and replay, schema evolution and event versioning, dead-letter handling, and recovery
• Define API design and governance standards for REST, gRPC, and asynchronous APIs
• Architect service-to-service communication models and guide API gateway and service mesh implementation
• Design cloud-native systems using Docker and Kubernetes
• Define architecture for multi-region deployments, high availability, disaster recovery, and Infrastructure-as-Code
• Design distributed data strategies including Event Sourcing, CQRS, synchronization, replication, and distributed data stores
• Establish system-wide observability, distributed tracing, and correlation ID patterns using tools such as Prometheus, OpenTelemetry, and Jaeger
• Define secure communication patterns and support compliance requirements including FedRAMP, DoD standards, and SOC2
• Collaborate with engineering, DevOps, security teams, and external customers
• Mentor senior engineers and provide architectural guidance
• Participate in design reviews and technical decision-making

Solution Architect – TMS

Senior Data Scientist II – Machine Learning, Deep Learning, Python, Pytorch

Staff Network Engineer – Network, Cisco

Enterprise Technical Architect – Warehouse Management Systems, WMS

Senior Merchandizing Ops Solution Architect

Technical Project Manager, Solution Designer

Enterprise Solution Architect – Manufacturing Planning

Enterprise Solution Architect – Supply Chain

Solution Architect

Principal Technical Architect

Lead Software Engineer – Data Engineer, Python, Java, SQL, Snowflake, Azure

Senior Support Engineer 1 – BY TMS/Transportation Management, SQL, Application Support

Senior Business Consultant – WMS Configuration, Implementation

Enterprise Solution Architect – Manufacturing Planning

Distributed Systems Integration Architect – Leadership Role