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Implementation Analyst – 2nd Shift
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Posted: 10/21/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in hospital pharmacy purchasing and procurement, with a strong focus on optimizing savings through effective customer engagement and data analysis. Proven ability to communicate customer needs and drive enhancements in tools and processes to improve overall customer experience.
Highest-signal resume keywords
Hospital Pharmacy PurchasingPharmacy Cost Savings ProgramsCustomer EngagementFinancial AnalysisCertified Pharmacy Technician (CPhT)
About the role
Key responsibilities & impact- Maintain and support accounts through recovering savings in the CostCheck platform
- Drive consistent customer engagement through regular communications to ensure satisfaction and alignment with savings objectives
- Engage with Customer Support Managers and the Managed Services team to provide insights for customer calls
- Monitor pharmacy savings performance within the platform
- Submit customer insights to optimize savings and improve outcomes
- Partner with internal stakeholders to influence enhancements to tools, processes, and customer experience
- Represent the pharmacy customer voice internally and communicate customer challenges and successes across the organization
- Support hospital pharmacy savings and customer success while shaping best practices for CostCheck engagement
Requirements
What you’ll need- Bachelor’s degree in business administration, pharmacy, healthcare management, or a related field
- 3+ years of direct experience in hospital pharmacy purchasing, procurement, or pharmacy supply chain management
- Strong familiarity with pharmacy cost savings programs, 340B program requirements, and group purchasing organizations (GPOs) preferred
- Experience in customer engagement, account management, or implementation within healthcare or hospital systems
- Proven ability to build strong relationships with hospital pharmacy and supply chain teams while delivering measurable value
- Strong financial and data analysis skills, with the ability to assess savings and identify optimization opportunities
- Excellent communication, presentation, and facilitation skills for customer-facing and internal audiences
- Ability to manage multiple priorities across different customer accounts while maintaining high attention to detail
- Certified Pharmacy Technician (CPhT) or Doctor of Pharmacy (PharmD) credentials strongly preferred and considered a plus
Benefits
Comp & perks- Competitive salary
- Unlimited vacation days
- Generous insurance coverage
- 401k program with a company match
- Fun, collaborative culture
- Remote work with in-person meeting attendance required
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pharmacy Supply Chain ManagementData AnalysisSavings OptimizationAccount ManagementImplementation Experience
Soft Skills
Excellent CommunicationPresentation SkillsFacilitation SkillsRelationship BuildingAttention to Detail
Tools & Technologies
CostCheck Platform
Certifications & Qualifications
Certified Pharmacy Technician (CPhT)Doctor of Pharmacy (PharmD)
Industry Keywords
340B Program RequirementsGroup Purchasing Organizations (GPOs)Healthcare ManagementCustomer SuccessHospital Systems