Field Engineer
Carestream
Posted: 10/20/2026Ray
Field Service Technician
Benco Dental
Posted: 10/20/2026
Field Service Technician
Wabtec Corporation
Posted: 10/20/2026
Inside Service Engineer
New Charter Technologies
Posted: 10/20/2026AzureFirewalls
Field Service Technician II
NCR Atleos
Posted: 10/20/2026Field Service Technician II
NCR Atleos
Posted: 10/20/2026Android
Field Service Technician II
NCR Atleos
Posted: 10/20/2026Field Service Technician II
NCR Atleos
Posted: 10/20/2026Android
Field Service Technician
Eos Energy Enterprises, Inc.
Posted: 10/20/2026
Lead Field Engineer
Baker Hughes
Posted: 10/20/2026
Senior Field Service Technician
Innomotics
Posted: 10/20/2026
Field Service Technician
Shermco Industries
Posted: 10/20/2026
Staff Field Engineer – Federal
IonQ
Posted: 10/20/2026CloudCyber Security
Field Service Technician
Plug Power
Posted: 10/20/2026Field Service Technician
Plug Power
Posted: 10/20/2026Field Service Technician
Plug Power
Posted: 10/20/2026Field Service Technician
Plug Power
Posted: 10/20/2026Field Service Technician
Plug Power
Posted: 10/20/2026
Lead Advanced Field Service Technician – BAS
Honeywell
Posted: 10/20/2026
Field Service Engineer – I
JBT Marel
Posted: 10/20/2026PythonC++
Field Service Technician
Plug Power
Posted: 10/20/2026Field Engineer
CarestreamPosted 10/20/2026full-timeRemote • Massachusetts • United StatesJuniorMid-Level💰 $33 - $42 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing, troubleshooting, and maintaining diagnostic imaging and hospital equipment, with a strong focus on customer service and relationship management. Proficient in applying electronic, mechanical, and networking theory to resolve complex technical issues independently and effectively.
Highest-signal resume keywords
Field Service EngineeringDiagnostic Imaging ExperienceCustomer Service SkillsElectronic TroubleshootingNetworking Knowledge
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Support the X-Ray Systems business as a Field Service Engineer based in Boston
- Manage customer relationships through technical knowledge and effective service
- Install, troubleshoot, service, and maintain equipment at customer sites
- Service laser printers, networks, CR and DR X-ray imaging equipment, radio fluoroscopy equipment, and other hospital equipment
- Conduct proactive customer visits and build customer credibility and trust
- Communicate customer and equipment issues to customers and internal stakeholders
- Identify and resolve customer issues and follow escalation processes
- Provide customer service by meeting entitlements, expectations, commitments, and arrival times
- Generate service revenue by offering solutions aligned with the service portfolio
- Adopt, develop, and implement best practices
- Mentor others and participate in the regional work team
- Comply with state and federal regulatory, training, quality, and safety requirements
- Manage company assets, labor time, parts, tools, test equipment, vehicles, and expenditures
- Complete administrative duties including timesheets, service work orders, expense reports, FCOs, preventive maintenance, installation documents, and site/service documentation
- Independently resolve equipment and customer issues
- Complete preventive maintenance, FCOs, installations, and related tasks
- Diagnose and resolve electronic, network, and mechanical problems
- Provide telephone, remote technical support, and remote diagnostics when requested
Requirements
What you’ll need- Associate Degree in electronics or equivalent combination of education and experience
- 2+ years of experience in diagnostic imaging or 4+ years of experience in the electronics industry, preferably in a field service environment
- Knowledge of computers and networking
- PC competency, including Microsoft Office Suite
- Ability to apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment
- Knowledge and use of necessary tools and test equipment
- Ability to understand and utilize technical vocabulary
- Ability to read and interpret schematics and site drawings with minimal assistance
- Strong organizational and multitasking skills, self-discipline, and autonomy to work independently
- Ability to adapt to changing work requirements in a complex, fast-paced environment
- Ability to operate effectively in a team-driven environment and share knowledge
- Exceptional customer service skills
- Written and verbal communication skills with employees and customers
- Must have and maintain a valid driver’s license and driving record compliant with Fleet Policy
- Experience with X-Ray or complex medical devices and knowledge of Carestream equipment are desired
- Must adhere to customer-required certification/credentialing for facility access
Benefits
Comp & perks- Company provided vehicle
- Laptop
- Cell phone
- Annual incentive plan
- Benefits package
- Home office-based work
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
InstallationTroubleshootingPreventive MaintenanceElectronic DiagnosisMechanical RepairNetworking TheoryTechnical VocabularySchematic InterpretationService DocumentationTest Equipment Usage
Soft Skills
Organizational SkillsMultitaskingSelf-DisciplineAdaptabilityTeam Collaboration
Tools & Technologies
Microsoft Office SuiteRemote Technical SupportDiagnostic ToolsService Work OrdersFCOs
Certifications & Qualifications
Valid Driver's LicenseCustomer-Required Certification
Industry Keywords
X-Ray Imaging EquipmentLaser PrintersRadio Fluoroscopy EquipmentCarestream EquipmentHospital Equipment