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Coconut SoftwareCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in engineering enablement, including platform engineering and DevOps/SRE, with a strong focus on team leadership, incident management, and stakeholder relationship management. Proficient in cloud infrastructure, CI/CD, and modern engineering practices, while fostering a culture of continuous improvement and automation.
Highest-signal resume keywords
Engineering Enablement ManagementPeople Leadership ExperienceCloud Infrastructure KnowledgeIncident Response LeadershipStakeholder Relationship Management
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Lead, coach, and develop engineers through hiring, onboarding, 1:1s, feedback, performance management, and career growth
- Build stable, high-trust teams and foster learning from incidents
- Lead teams with roadmap-driven and operational/customer-focused work rhythms
- Create knowledge-sharing, cross-training, and pairing opportunities
- Own intake, triage, prioritization, and capacity planning
- Partner with Product Management and Product Design to shape requirements and align enablement work with the product roadmap
- Convert the Enablement roadmap into team plans, objectives, and success measures
- Re-sequence work as business and customer needs change
- Guide teams in delivering quality, secure, well-documented SDLC work
- Own on-call schedules, incident-playbook training, and incident response support
- Facilitate blameless incident reviews and action-item follow-through
- Track and report delivery and health metrics, including reliability, cloud cost, and developer experience
- Champion automation and continuous improvement
- Guide technical design discussions, review plans, and make domain decisions
- Partner on technical standards, reference architectures, and paved-road tooling
- Help teams adopt AI-assisted ways of working
- Support customer implementations and integrations with Professional Services and Enterprise clients
- Work cross-functionally to remove dependencies and blockers
- Help define and champion department-wide standards and processes
Requirements
What you’ll need- Proven experience running engineering enablement, such as platform engineering, DevOps/SRE, or data engineering
- Minimum 3 years of people leadership experience
- Proven experience managing engineering teams, including coaching, mentoring, performance management, and goal setting
- Prior hands-on engineering experience in an enablement domain
- Working knowledge of cloud infrastructure, CI/CD, observability, web application development, and/or modern engineering practices
- Experience owning intake, prioritization, and capacity planning without a dedicated Product Manager
- Experience leading on-call teams, including incident response, playbooks, and blameless reviews
- Comfortable working directly with Enterprise clients and technical teams
- Effective stakeholder relationship management across teams
- Foundational understanding of AI/LLM tools and interest in applying them to business and customer problems
- Experience leading more than one enablement discipline simultaneously is a nice to have
- Experience in fintech, banking, enterprise SaaS, or platform/API-based products is a nice to have
Benefits
Comp & perks- Flex-time and flex-days through Cabana Days
- Supported, flexible work environment
- Professional development, learning, and career opportunities
- Regular 1:1 coaching with your leader and executive team connection
- Health and dental benefits, virtual care, and disability top-up from day 1
- Virtual mental health and EAP platform
- WealthSimple GRSP and matching
- Annual Wellness Benefit ($1000 per year)
- Remote work anywhere in Canada
- Employee options
- Internet subsidy on each paycheck
- Tiki Bucks Incentive Program and bonuses
- Competitive salaries based on experience and expertise
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Platform EngineeringDevOpsData EngineeringCI/CDObservabilityWeb Application DevelopmentCapacity PlanningIncident ResponsePerformance ManagementAI/LLM Tools
Soft Skills
CoachingMentoringEffective CommunicationTeam BuildingCross-Functional Collaboration
Industry Keywords
FintechBankingEnterprise SaaSPlatform/API-Based Products