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Crash ChampionsPosted 10/21/2026full-timeSandy Springs • United StatesMid-LevelSenior💰 $65,000 - $148,490 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in vehicle repair processes, customer service, and insurance procedures while effectively managing repair workflows and ensuring quality control. Proficient in utilizing estimating systems to provide accurate assessments and maintain communication with customers throughout the repair process.
Highest-signal resume keywords
Customer Service SkillsOrganization SkillsKnowledge Of Estimating SystemsCCC OneMitchell And Audatex Knowledge
About the role
Key responsibilities & impact- Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value
- Complete initial estimates and write complete estimates after full disassembly and damage evaluation
- Lock final estimates
- Manage each repair throughout the process
- Perform in-process quality control to ensure Crash Champions’ quality standards
- Keep customers informed and updated on vehicle status
- Review data procedures for/with Body Technicians
- Complete post-scanning for each vehicle in the repair process
- Pre-close the final repair order
- Handle disbursement paperwork
- Address exceptions in the file
- Ensure carrier-specific requirements are complete
Requirements
What you’ll need- Customer Service Skills
- Organization and multi-tasking skills
- Good time management
- Ability to adapt easily to a fast-paced environment
- Knowledge of dealing with Insurance partners preferred
- Ability to deal with fast-paced environments
- Knowledge of multiple estimating systems
- CCC One preferred
- Mitchell and Audatex knowledge
Benefits
Comp & perks- Medical Insurance
- Dental Insurance
- Vision Insurance
- Group Life Insurance
- Disability Insurance
- 401k Retirement Plan with match
- Referral Bonus (“Cash From Crash”)
- 5 Paid Holidays
- Monthly sales incentive bonuses are included in the compensation ranges
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vehicle Repair ProcessesInitial EstimatesFinal EstimatesQuality ControlPost-Scanning
Soft Skills
Multi-Tasking SkillsTime ManagementAdaptability
Industry Keywords
Insurance ProceduresCustomer RightsRepair TechniquesDisbursement PaperworkCarrier-Specific Requirements