CVS Health

Shift Supervisor

CVS Health
Posted 10/19/2026part-timePalm Bay • Florida • United StatesMid-LevelSenior💰 $16 - $23 per hourWebsite
Apply

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and supervision skills to effectively manage store operations and staff, ensuring excellent customer service and adherence to company policies. Capable of executing merchandising strategies and maintaining a customer-focused environment.

Highest-signal resume keywords
Retail Supervision ExperienceAdvanced Communication SkillsAnalytical SkillsCustomer Service ExcellenceDeductive Reasoning Ability

About the role

Key responsibilities & impact
  • Support the CVS Store Management team in driving store execution and performance
  • Build consumer loyalty to CVS/pharmacy through excellent customer service
  • Lead store staff when no manager or Operations Supervisor is onsite
  • Ensure store operations run smoothly
  • Ensure completion of opening and closing procedures
  • Work effectively with store management and store crews
  • Supervise the store crew by assigning, directing and following up on activities
  • Communicate information to and from store management and crews
  • Assist customers with questions, problems and complaints
  • Promote CVS customer service culture
  • Handle customer relations issues according to company policy
  • Maintain customer/patient confidentiality
  • Price merchandise and stock shelves
  • Execute weekly, promotional and seasonal merchandise displays, signs and inventory
  • Execute and maintain off-shelf merchandise displays
  • Reset departments following POGs

Requirements

What you’ll need
  • Deductive reasoning ability
  • Analytical skills
  • Computer skills
  • Advanced communication skills
  • Supervision skills
  • Ability to work a flexible schedule, including some early morning, overnight and weekend shifts
  • Ability to work overtime as needed
  • Ability to respond to urgent issues at the store when they arise
  • Experience as a retail supervisor preferred
  • High School diploma or equivalent preferred but not required

Benefits

Comp & perks
  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting physical, emotional, and financial well-being

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Store Operations ManagementMerchandising ExecutionInventory ManagementOpening and Closing ProceduresPricing Merchandise
Soft Skills
Supervision SkillsProblem-SolvingFlexibilityTeam CollaborationCustomer Relations
Industry Keywords
CVS/pharmacyConsumer LoyaltyCustomer Service CulturePatient ConfidentialityPromotional Displays