DaVita Kidney Care

Nurse

• Provide direct patient care in an outpatient dialysis setting
• Monitor patients, manage treatment plans, and respond to health changes
• Collaborate with the clinical team, including Patient Care Technicians
• Educate patients and families on kidney health and treatment options
• Float to nearby clinics as needed
• Build long-term patient relationships
• Apply broad nursing skills with medically complex patients

Registered Nurse

• Provide direct patient care in an outpatient dialysis setting
• Monitor patients, manage treatment plans, and respond to health changes
• Collaborate with a clinical team, including Patient Care Technicians
• Educate patients and families on kidney health and treatment options
• Float to clinics in Delaware County as needed
• Build long-term patient relationships
• Apply broad nursing skills with medically complex patients
• Complete training, which may occur at a clinic other than the home location

Registered Nurse – Float Pool

Assistant

• Organize and schedule events for the department
• Arrange meetings
• Make travel plans
• Schedule appointments
• Guide and direct business initiatives
• Provide a high level of customer service
• Learn new processes and technological applications
• Support leadership positions
• Collaborate in a fast-paced business environment

Integrated Care Assistant I – National IKC

Technician

• Deliver safe, hygienic, and compassionate dialysis care
• Monitor patients before, during, and after treatment
• Set up and maintain dialysis equipment
• Record vital signs and patient data
• Educate patients on treatment and kidney health
• Collaborate with nurses, dietitians, social workers, and other care team members
• Provide direct, hands-on care under RN supervision in an outpatient dialysis clinic
• Support patients with end-stage renal disease through life-sustaining dialysis treatment

Certified Dialysis Technician

Manager

• Function autonomously and collaborate with healthcare team members to coordinate and facilitate quality, cost-effective care
• Minimize fragmentation of healthcare delivery for ESRD and CKD patients
• Coordinate care among patients, families, physicians, providers, care teams, community resources, and the Regional Operations Manager
• Travel 3–4 days per week within an assigned territory
• Accommodate patient needs and nephrology partner availability on a Monday–Friday schedule
• Provide comprehensive care and complex chronic condition management for kidney disease patients
• Support patients in early-stage kidney disease, transitioning to dialysis, seeking kidney transplant, or receiving dialysis

RN Case Manager

• Provide direct patient care in an outpatient dialysis setting
• Monitor patients, manage treatment plans, and respond to health changes
• Collaborate with the clinical team, including Patient Care Technicians
• Educate patients and families on kidney health and treatment options
• Float to nearby clinics as needed
• Build long-term patient relationships
• Apply broad nursing skills with medically complex patients
• Complete training, potentially at a clinic other than the home location

• Provide direct patient care in an outpatient dialysis setting
• Monitor patients, manage treatment plans, and respond to health changes
• Collaborate with the clinical team, including Patient Care Technicians
• Educate patients and families on kidney health and treatment options
• Float to nearby clinics as needed
• Complete training, which may occur at a clinic other than the home location
• Build long-term patient relationships and apply broad nursing skills with medically complex patients

Counselor

• Provide education and guidance to DaVita patients about health insurance and implications of different insurance options
• Help patients understand insurance options and make informed employment and insurance decisions
• Conduct patient insurance education within established compliance parameters
• Identify and communicate opportunities to improve patients’ insurance status and reduce financial risk
• Help patients find or secure insurance coverage and financial assistance programs
• Provide customer service across multiple DaVita Dialysis facilities
• Complete insurance assessments and evaluations and document patient education sessions
• Liaise between patients, facility teammates, billing office, and corporate office to resolve insurance issues
• Build and maintain relationships with field partners
• Work with the supervisor/manager to meet objectives, deadlines, and reporting requirements
• Provide monthly reporting and analysis on patient education and advocacy metrics
• Participate in monthly operations reviews
• Identify process improvement opportunities
• Attend team meetings, phone conferences, and trainings
• Assist with onboarding and training new teammates as needed

Insurance Counselor I

Revenue Operations

• Manage Revenue Operations (ROPS)
• Create an inspiring vision and empower team members to achieve success
• Tackle difficult problems through collaborative team efforts
• Take ownership of results and instill accountability
• Build relationships and communicate effectively
• Support DaVita’s healthcare community serving patients with chronic kidney failure

Manager, Revenue Operations – ROPS

Learning and Development

• Lead training and education efforts at DaVita
• Create an inspiring vision and empower the team to achieve success
• Tackle difficult problems through collaborative team efforts
• Take ownership of results and instill accountability
• Build relationships and communicate effectively
• Support DaVita’s vision of building the greatest healthcare community
• Help develop teammates through DaVita’s education, training, leadership, and development programs

Senior Manager, Training and Education

Vice President

• Lead a team of 5–6 Regional Operations Directors and oversee multi-site chronic dialysis centers and home dialysis programs
• Oversee operations within an assigned division and ensure safe, efficient, therapeutic and ethical patient care
• Identify and develop strategic growth opportunities and lead division performance
• Provide leadership, supervision, development and accountability for direct reports and division staff
• Manage teammate employment activities including hiring, promotions, performance evaluations, compensation, relations, discipline and terminations
• Develop and execute strategic operating plans and goals for the division
• Track metrics, success criteria and ROI for activities
• Analyze center trends affecting patient service delivery
• Identify and address gaps in service excellence, policies and procedures
• Lead teammate development processes and succession planning
• Manage financial and revenue growth, operations, labor, contracts and clinical outcomes
• Develop and implement programs, operational improvements and communications across chronic, acute, PD and home modalities
• Maintain competitive awareness and conduct SWOT analysis
• Leverage DaVita’s acute strategy for hospital joint ventures
• Participate in joint venture business meetings
• Lead business development for division operations
• Liaise between corporate office and field operations
• Collaborate with field management, legal, finance and other departments
• Maintain communication with the GVP regarding Field Operations
• Develop and maintain knowledgeable, skilled teammates compliant with regulations and DaVita’s mission and values

Division Vice President – DVP

General

• Serve as the first point of contact for patients through onboarding, scheduling, and relationship-focused outreach
• Facilitate CHE completion in nephrology offices, clinics, or via telehealth
• Coordinate with Nurse Practitioners and clinics to prepare for in-person appointments
• Make outbound calls to patients, caregivers, and clinics for CHE scheduling, reminders, and rescheduling
• Schedule telehealth CHEs for patients unable to attend in person
• Welcome new patients and collect concerns from existing patients
• Escalate concerns to RNs or Nurse Practitioners as appropriate
• Maintain accurate documentation and communicate patient updates to the care team
• Build trust, influence patient participation, and overcome engagement barriers
• Organize outreach by urgency and importance to maximize patient impact
• Function across both ES and CC capacities

Engagement Specialist, Experienced

• Conduct patient insurance education within established company compliance parameters
• Identify and communicate opportunities to improve patients’ insurance status and reduce financial risk
• Help patients find or secure insurance coverage and financial assistance programs
• Provide customer service across multiple DaVita Dialysis facilities
• Complete insurance assessments and evaluations to document patient education sessions
• Liaise between patients, facility teammates, billing office, and corporate office to resolve insurance issues
• Build and maintain relationships with field partners, including Home Program Departments, Facility Administrators, Social Workers, and Administrative Assistants
• Work with the supervisor/manager to meet objectives, deadlines, and reporting requirements
• Provide monthly reporting and analysis on patient education and advocacy metrics
• Participate in monthly operations reviews for the assigned patient portfolio
• Identify process-improvement opportunities and review ideas with leadership
• Attend team meetings, phone conferences, and trainings
• Assist with onboarding and training new teammates or perform other assigned duties
• Travel to DaVita clinics in central and East LA and surrounding areas for patient education and support
• Work from home on days without clinic travel

Bilingual Insurance Counselor I

Field Service Technician

• Repair and maintain biomedical equipment supporting dialysis treatments in DaVita clinics
• Keep dialysis treatments and clinic equipment up and running
• Provide emergency response coverage for supported clinics
• Travel between clinics using a personal automobile
• Participate in on-call rotations to support clinic and patient needs outside regular hours
• Communicate openly, honestly, and frequently with DaVita teammates

Biomed Service Specialist – Field Technician

• Provide education and guidance to DaVita patients about health insurance and implications of different insurance options
• Help patients make informed employment and insurance decisions
• Conduct patient insurance education within established compliance parameters
• Identify and communicate opportunities to improve patients’ insurance status and reduce financial risk
• Help patients find or secure insurance coverage and financial assistance programs
• Provide customer service across multiple DaVita Dialysis facilities
• Complete insurance assessments and evaluations and document patient education sessions
• Liaise between patients, facility teammates, billing office, and corporate office to resolve insurance issues
• Build and maintain relationships with field partners to ensure seamless patient support
• Work with supervisor/manager to meet objectives, deadlines, and reporting requirements
• Provide monthly reporting and analysis on patient education and advocacy metrics
• Participate in monthly operations reviews
• Identify process improvement opportunities
• Attend team meetings, phone conferences, and trainings
• Assist with onboarding and training new teammates as needed

Registered Nurse

Registered Nurse – Float Pool

Integrated Care Assistant I – National IKC

Certified Dialysis Technician

RN Case Manager

Registered Nurse

Registered Nurse

Insurance Counselor I

Manager, Revenue Operations – ROPS

Senior Manager, Training and Education

Division Vice President – DVP

Engagement Specialist, Experienced

Bilingual Insurance Counselor I

Biomed Service Specialist – Field Technician

Insurance Counselor I, ROPS