Endeavor

Vice President

• Lead 24×7 global infrastructure operations across endpoint management, messaging, and collaboration platforms
• Serve as Incident Commander for high-severity outages and lead post-incident reviews, communications, and RCA delivery
• Partner with Service Delivery leadership and ServiceNow operators to mature Infrastructure ITSM processes
• Develop and enforce SLOs, SLIs, error budgets, and capacity standards
• Oversee SRE and automation initiatives to reduce toil and improve resilience
• Manage vendor relationships and commercial performance for key infrastructure partners
• Govern OPEX and maintenance CAPEX budgets, lead FinOps cost optimization, and identify efficiency gains
• Partner with Security, Compliance, and Audit on SOX/ITGC, GDPR/UK GDPR, and data retention controls
• Lead disaster recovery and business continuity planning, testing, and continuous improvement
• Develop, mentor, and scale a high-performing global operations team
• Establish a weekly Operations Review with performance, change, and risk metrics
• Partner with enterprise project teams to ensure seamless transitions from build to run
• Drive operational readiness for infrastructure projects and platform changes

Vice President – Infrastructure Operations

Support Engineer

• Lead high-severity incident response, including P1 and major incident scenarios
• Provide technical direction and coordinate responses across Service Desk, NOC, Professional Services, and vendor resources
• Execute root-cause fixes from Problem Management, including complex remediation, known error resolution, and post-incident preventive work
• Own and improve Service Desk runbooks, technical standards, and knowledge base content in Confluence and IT Glue
• Retire stale or contradictory documentation
• Drive automation improvements by scripting standard fixes, tuning RMM automation, and identifying automation-first procedures
• Provide technical coaching and enablement to Support Technician I and II employees
• Pair on complex tickets, review knowledge articles, and lead technical training sessions
• Investigate individual client problems and cross-client Problem Management patterns requiring Tier 3 investigation
• Model ticket documentation, time entry, and closure standards
• Partner with the Service Desk Manager on Continual Improvement Register items and service improvement plans
• Represent the Service Desk in cross-practice coordination with Professional Services, NOC, and vCIO on shared work, transitions, and improvement initiatives
• Maintain accurate ticket documentation, time entry, and schedule in ConnectWise PSA
• Participate in the weekly on-call rotation
• Perform additional tasks required by management

Senior Support Technician

Manager

• Arrange all aspects of athletic individual travel, including GDS domestic and international air, hotel, and car bookings
• Arrange all aspects of athletic team travel, including group contract air, group hotel blocks, and charter bus bookings
• Calculate and perform exchanges for group and individual travel, both domestic and international
• Manage group hotel and bus invoicing to meet monthly deadlines
• Understand Anthony Travel Group Airline Benefits
• Understand Anthony Travel Preferred Bus and Hotel Programs
• Provide customer service to external and internal customers via phone and email
• Support the Regional Manager with administrative and day-to-day tasks across other schools in the portfolio

Athletics Travel Manager

Artificial Intelligence

• Build and ship verified cross-functional AI agents, skills, and Glean projects for workflows shared across business units
• Own verified artifacts as products with defined scope, absorbing owners, feedback cadences, versioning, and update paths
• Establish and enforce verification standards, quality bars, launch gates, monitoring, and post-launch reviews
• Design and run evaluations using real user intents and measured fallback and error rates
• Diagnose and fix platform-level agent failures and escalate genuine product gaps with reproducible cases
• Conduct workflow discovery across WWE, UFC, IMG, PBR, On Location, and corporate functions
• Identify reusable capabilities underneath local requests and prioritize what belongs in the verified core
• Maintain a live view of workflow coverage and promote proven business-unit patterns into the core
• Build and maintain a pattern library of templates, examples, and reference instruction sets
• Run hands-on agent-building working sessions and transfer capability to business teams
• Design and deliver practical agent-building training and hand materials to the change and enablement team
• Prepare Wave 2 starter agents, worked examples, and role-based starting-point content
• Maintain visibility into the verified-core roadmap and demand prioritization
• Issue weekly written updates, maintain action logs, and surface risks early
• In the first 90 days, ship verified artifacts, map workflows, deliver training cohorts, establish owners and monitoring, and promote a business-unit agent into the verified core

Associate Enterprise AI Solutions

Architect

• Define and maintain global messaging architecture across Exchange Online, M365, and integrated security/compliance platforms
• Develop and enforce governance models, standards, and best practices for secure, scalable messaging services
• Lead messaging strategy through M&A, divestiture, and rebranding initiatives
• Architect and oversee global mail routing, security filtering, SPF/DKIM/DMARC authentication, and hybrid coexistence
• Direct engineering teams on monitoring, troubleshooting, and performance optimization for mail and calendaring systems
• Partner with Global Security Operations on phishing defense, vulnerability patching, and threat detection
• Provide architectural leadership for integrations with Teams, Slack, Zoom, and other collaboration tools
• Ensure compliance with SOX, PCI, GDPR, PIPL, and HIPAA through secure design and retention/eDiscovery controls
• Establish architecture for journaling, litigation holds, retention, and regulatory reporting with Legal and Compliance
• Govern role-based administration, privileged access, and identity controls across messaging platforms
• Serve as enterprise subject matter expert for messaging and influence cross-functional roadmaps and vendor strategy
• Advise executives and senior leadership on risk, cost optimization, and strategic messaging investments
• Mentor engineers and administrators and promote best practices

Global Messaging Architect

Product Manager

• Own product direction, roadmap, backlog, and lifecycle for On Location Base data products
• Oversee development of reusable Snowflake data products, including dimensional models, curated data sets, semantic definitions, data interfaces, and governed self-service assets
• Partner with analytics and business teams to shape BI reporting and AI-enabled capabilities
• Advise stakeholders across product, pricing strategy, marketing, finance, sales, operations, guest/customer experience, and event leadership
• Shape unmet needs into opportunities with defined users, decisions, actions, value hypotheses, success measures, dependencies, and stop/reconsider criteria
• Manage a multi-horizon portfolio and make tradeoffs across value, urgency, risk, reuse, delivery confidence, capacity, and displaced work
• Convert product intent into Jira epics, stories, acceptance criteria, data contracts, measures, and decision records
• Partner with data engineering, analytics engineering, data science, platform, governance, security, and external delivery teams from discovery through production
• Track dependencies, milestones, risks, decisions, blockers, stakeholder commitments, launch readiness, adoption, and post-launch ownership
• Enable reporting and decision-making across On Location events and programs while building reusable patterns across TKO
• Improve adoption, documentation, trust, reliability, latency, support signals, and outcome measures for owned products

Data & AI Product Manager

General Counsel

• Provide advice on Americas immigration strategy for employees, talent and other immigration matters for assigned TKO businesses
• Prepare applications for employees and talent in the Americas region
• Liaise with external counsel on strategy and application preparation
• Manage and track visa milestones and petition timelines
• Respond to requests for evidence or immigration appeals
• Coordinate with international TKO offices regarding visa requirements
• Work with the global mobility team on worldwide employee moves
• Advise TKO businesses on immigration matters related to business opportunities
• Advise on immigration aspects of mergers, acquisitions and divestitures
• Provide internal visa-processing status updates and communicate delays
• Resolve visa-process concerns and escalate when necessary
• Advise on right-to-work requirements, illegal-working prevention and I-9 compliance in the Americas
• Create and implement immigration compliance processes and policies
• Manage legal audits and maintain inspection documentation, including public access files
• Maintain immigration case information on the INS ZOOM platform
• Develop, implement and conduct training on immigration policies and programs
• Conduct legal research
• Lead and oversee immigration specialists, case managers and paralegals for assigned TKO businesses
• Perform legal group administrative tasks, including maintaining schedules and databases
• Provide ad hoc support to the VP/Head of Immigration
• Perform other duties as assigned

Sports Immigration Counsel

DevOps Engineer

• Own and optimize deployment, CI/CD pipeline, environment management, and release management across Salesforce and connected business-systems platforms
• Own security operations, including observability, monitoring, incident response, reliability, and scaling
• Manage security vendor relationships, SLAs, monitoring services, and alerting
• Facilitate workflows between software development, security, and IT operations teams
• Own tooling and AI capabilities that accelerate deployment, testing, and operational tasks
• Establish branching, release, and environment-promotion strategies
• Embed security and compliance controls into pipelines in partnership with platform and data architecture functions
• Define, track, and improve DevSecOps and quality KPIs
• Lead security incident response and post-incident reviews, including root-cause analysis and remediation
• Govern environments and sandboxes, including data seeding, refresh strategy, and access controls
• Partner with Salesforce Platform Architecture & Delivery and Data & Marketing Technology Architecture to align release governance, architecture standards, and quality expectations
• Report to the VP, Business Systems

DevOps Lead

General

• Complete credit card reconciliations for clients while working with agents and account managers to obtain information and meet deadlines
• Serve as the primary point of contact for assigned clients’ ad hoc and routine reporting requests
• Work with Reporting Analysts to produce customized reports through Grasp and Excel
• Update back-office data to ensure accuracy
• Maintain basic tracking of reporting requests, reconciliation status, and outstanding items
• Use company-approved AI tools to support routine tasks while verifying outputs and protecting confidential information
• Assist with report requests using Grasp, Anthony Travel’s online reporting tool, and Trams, Anthony Travel’s back-office system
• Work with the Senior Manager, Business Services and Reporting Analysts to achieve successful outcomes for clients

Business Services Coordinator

AI Engineer

• Interview local offices and functional departments to map workflows, pain points, and existing AI experiments
• Identify shared, governed capabilities and infrastructure, training, or guardrails needed by teams
• Prototype agentic workflows, Claude skills, MicroApps, and retrieval features on Claude Enterprise, MCP, APIs, Snowflake, Salesforce, and Notion
• Package reusable AI capabilities for adoption across markets
• Create templates, playbooks, starter kits, and documentation for self-service AI development
• Support knowledge capture, retrieval pipelines, and early knowledge graph work for institutional memory
• Define success metrics, output quality checks, and evaluation loops
• Contribute capabilities to Endeavor's AI Registry in line with its AI Policy
• Own meaningful projects and present internship work directly to Endeavor's CEO

AI Engineer Internship, Undergraduate or Graduate

• Own and deliver data products across the Data Platform, email marketing platforms, and enterprise CDP
• Develop and maintain product roadmaps and stakeholder communications
• Partner with Data Engineers, Architects, Analysts, and Marketing stakeholders on pipelines, integrations, and data models
• Define data quality standards, governance controls, and operating processes for identity resolution, consent, suppression, audience refresh, attribution, and fan 360 use cases
• Enable audience definitions, test and control design, experimentation, and performance reporting
• Establish scalable audience management practices across CRM, CDP, and activation platforms
• Translate business goals into detailed user stories, acceptance criteria, workflows, and diagrams
• Align roadmaps, backlogs, and delivery plans with the TKO Data & AI Strategy and governance policies
• Conduct market research and identify product innovation opportunities
• Maintain the data catalogue, metadata, lineage, and product definitions
• Assess opportunities to embed AI and emerging technologies into data products
• Run SQL queries, provide basic data modelling, and collaborate with engineering teams on data technology and architecture
• Track product portfolio KPIs, ROI, and value delivery to inform prioritization and investment
• Manage project budgets and resources
• Participate in Agile ceremonies including sprint planning, backlog refinement, and stand-ups
• Continuously improve Agile processes and foster collaboration
• Act as the main point of contact between clients and the development team
• Deliver product updates and roadmap presentations to stakeholders
• Manage stakeholder expectations and address risks or issues
• Maintain product documentation including user guides, business rules, data models, and release notes
• Perform data validation and quality checks and assist stakeholders with UAT

• Provide technical support through ticket requests and phone calls
• Configure new customer hardware and software per CDC outlines
• Train customers on platform and hardware usage
• Develop architecture plans for customer voice and data services
• Troubleshoot VoIP-related network issues
• Analyze existing VoIP networks and computer systems
• Create platform and third-party equipment documentation
• Ensure departmental support SLA guidelines are met
• Work on individual and team projects to grow and refine GigTel services
• Perform acceptance tests to ensure functionality of newly installed equipment
• Work with vendors and outside providers to ensure quality of service and troubleshoot concerns
• Complete reports and records and forward information to appropriate departments
• Assist other departments with overflow phone calls and emails as needed
• Perform other related duties assigned by management
• Participate in East Coast and West Coast shift coverage to provide live technical support during customer business hours

Support Technician – CST Hours

Production Assistant

• Work directly with WWE’s Executive Producer and Director regarding the execution of all show-related elements
• Collaborate with WWE’s Creative Team and Producers on overall show direction
• Coordinate backstage crews for LIVE and pre-taped segments and vignettes
• Communicate directly with WWE’s broadcast partners including Netflix, USA, The CW, and Peacock
• Work closely with partners regarding in-show integrations
• Coordinate rehearsals with Producers and Talent
• Work seamlessly with WWE HQ’s Media and Business divisions, including Domestic & International production, Promos, Digital/Social, Graphics, Global Partnerships, Talent Relations, Communications, Music and many more
• Liaise with WWE Superstars, On-Air Talent, WWE Executives, and Business Partners
• Field produce off-site shoots and events with WWE Talent and Executives
• Keep current with WWE programming, storylines, talent, partners and products
• Perform positions including Commercial AD, Tape AD, Floor Manager, and Stage Manager

Road Production Assistant

Analyst

• Support implementation of the MDM strategy and data governance framework
• Perform data profiling and data quality analysis across key master data domains
• Identify duplicates, completeness issues, inconsistencies, and potential root causes
• Define and document master data requirements, business rules, data quality rules, and validation criteria
• Identify authoritative data sources and document how master data is created, maintained, distributed, and consumed
• Track data quality issues through identification, ownership, remediation, and closure
• Analyze recurring data issues and support remediation opportunities
• Document MDM details in Atlan and own day-to-day administration of the data catalog, including user access and routine upkeep
• Provide recurring MDM reporting, data quality scorecards, and program metrics to senior management and stakeholders
• Own MDM program trackers, task lists, and status logs
• Consolidate team and partner updates into clear summaries and track outstanding items
• Prepare governance meeting and working group materials, take notes, capture action items, and communicate items needing attention
• Collaborate with data stewards, business teams, technology teams, and SMEs across business units and functions
• Respond to routine questions about data definitions and documentation

MDM Analyst

Security Engineer

• Lead enterprise cybersecurity operations and engineering programs, including strategy, risk governance, roadmap development, budgeting, KPI reporting, and executive communications
• Contribute to cybersecurity policies, standards, procedures, and control frameworks
• Develop governance forums, steering committee materials, risk updates, and business cases for senior leadership
• Partner with legal, compliance, privacy, internal audit, technology, and business stakeholders
• Drive consistent security practices across corporate, cloud, application, and business environments
• Translate threat, control, and assessment findings into prioritized remediation plans
• Provide executive oversight for SOC/MSSP performance, alert monitoring, incident triage, escalation management, and operational readiness
• Own incident response planning, runbooks, tabletop exercises, and cross-functional response coordination
• Oversee threat intelligence, threat detection, threat hunting, and vulnerability management capabilities
• Ensure preparedness to protect, detect, respond to, and recover from cybersecurity events
• Develop and monitor operational metrics and service-level indicators
• Oversee cybersecurity technology and control capabilities across on-premises, cloud, endpoint, identity, and network domains
• Partner with infrastructure, platform, and software engineering teams to embed security into architecture and workflows
• Support secure development lifecycle, software assurance, secure coding, and application security initiatives
• Guide selection and optimization of SIEM, EDR, IDS/IPS, firewalls, vulnerability management, logging, monitoring, and protection technologies
• Promote automation, orchestration, and process simplification
• Lead cyber risk assessments across infrastructure, applications, vendors, business processes, and emerging technologies
• Support compliance and control maturity for NIST, ISO 27001, PCI-DSS, SOC, SOX, GDPR, privacy, and other requirements
• Provide security leadership for vendor reviews, architectural reviews, major initiatives, and transformation programs
• Build relationships with business and technology leaders to enable growth, resilience, and informed risk-taking
• Champion security awareness, education, and culture-building efforts
• Lead, coach, and develop cybersecurity managers and individual contributors
• Foster accountability, collaboration, continuous improvement, and service-oriented partnership
• Mentor technical teams on incident response, operational excellence, architecture, and executive communication
• Maintain the cyber risk register and risk governance process
• Support procurement calendar, budget, actuals, strategy documents, project portfolios, roadmaps, and C-suite/IT leadership materials