ERGOMED

Director, Business and Process Optimization – Pharmacovigilance

ERGOMED
Posted 10/19/2026full-timeRemote • SpainLeadWebsite
Apply

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive leadership and management capabilities in pharmacovigilance, with a strong focus on process improvement and optimization. Proven ability to oversee complex projects, drive strategic initiatives, and foster a collaborative team environment.

Highest-signal resume keywords
Extensive Pharmacovigilance ExperienceProcess Improvement MethodologiesProject Management SkillsLeadership in Multidisciplinary TeamsClinical Trial Practices Expertise

About the role

Key responsibilities & impact
  • Provide strategic leadership for departmental operations and resourcing
  • Develop and execute strategies for continuous process improvement and organizational performance optimization
  • Provide management and strategic direction to business operations/corporate functions
  • Participate with senior leadership in developing and authorizing strategic business plans
  • Oversee cross-functional activities, projects and initiatives
  • Deliver strategic insights, analyses and recommendations
  • Assess compliance with cross-functional processes, systems/applications, training and communications
  • Serve as business lead for large, complex, cross-functional process-improvement initiatives
  • Collaborate with stakeholders, peers and leaders on strategy, execution and communications planning
  • Provide administrative oversight including staffing, budgeting, scheduling and long-term planning
  • Provide strategic direction through line management of a team
  • Oversee recruitment, induction, talent development and staff retention
  • Provide coaching, feedback, performance appraisals, development plans and career coaching
  • Develop and implement business plans and forecasting
  • Support and drive process and systems optimization activities
  • Provide oversight and/or responses for client or internal process audits and CAPAs
  • Cultivate a continuous-improvement environment
  • Act as an internal transformation consultant for M&A integration activities

Requirements

What you’ll need
  • Life science graduate, pharmacy, nursing, other healthcare related qualification or experience in pharmacovigilance
  • Extensive pharmacovigilance experience
  • Experience of process improvement, safety applications and systems
  • Demonstrated line management experience
  • Extensive leadership experience in PV from a service provider environment
  • Experience optimizing processes and managing through to implementation
  • Outstanding leadership and management skills
  • Advanced skill in process development and improvement, especially as it applies to clinical and post-marketing PV
  • Excellent project management skills
  • Certification in process improvement methodologies such as Lean Six Sigma is a plus
  • Superior attention to detail, investigative and analytical skills
  • Outstanding interpersonal, negotiation and problem solving skills
  • Superior computer skills, including understanding of clinical management and pharmacovigilance technology and systems
  • Expert understanding of clinical trial practices, processes and requirements, including regulatory guidelines and directives
  • Superior oral and written communication skills, including the ability to communicate in English, both orally and in writing
  • Ability to direct and promote teamwork in multidisciplinary and/or multicultural team settings
  • Ability to drive innovation in developing new process-improvement ideas
  • Outstanding organizational, judgment, analytical, decision-making and interpersonal skills to manage complex projects in parallel and rapidly changing priorities

Benefits

Comp & perks
  • Remote work availability
  • Kindness, flexibility, growth and belonging
  • Collaborative team environment
  • Coaching and feedback
  • Formal performance appraisals
  • Development plans and career coaching
  • Talent development and retention opportunities

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Process DevelopmentSafety ApplicationsRegulatory GuidelinesClinical Management SystemsAnalytical SkillsDecision-MakingBudgetingForecastingTalent DevelopmentCompliance Assessment
Soft Skills
Outstanding Leadership SkillsInterpersonal SkillsNegotiation SkillsProblem Solving SkillsOrganizational Skills
Tools & Technologies
Pharmacovigilance TechnologyClinical Management Systems
Certifications & Qualifications
Lean Six Sigma Certification
Industry Keywords
Life SciencesHealthcarePharmacovigilanceClinical TrialsM&A Integration