Export Development Canada | Exportation et développement Canada

Financial Planning and Analysis

• Evaluate investment opportunities in mining, metals, critical minerals, and related infrastructure
• Develop detailed financial models, conduct valuation and credit analyses, and assess investment returns or debt capacity
• Conduct research on industries, markets, and companies, including comparable company and precedent transaction analyses
• Lead or support due diligence by coordinating and reviewing the work of external technical, commercial, environmental, social, legal, and tax advisors
• Assess risks, value drivers, expected returns, and debt capacity
• Support transactions from end to end, from due diligence through closing
• Prepare investment and credit memoranda, approval documents, and presentations for decision-making committees
• Contribute to transaction structuring, negotiation of commercial terms, and coordination with counterparties, advisors, and stakeholders
• Monitor portfolio performance, emerging risks, and value-creation opportunities
• Participate in portfolio reporting and investment reviews
• Track developments in the mining, metals, and critical minerals markets, policies, and industries
• Build relationships with investors, industry participants, advisors, and other stakeholders
• Contribute to business development by identifying new opportunities and maintaining industry relationships

Senior Associate, Critical Minerals Investments

Customer Support

• Serve as the first point of contact for Canadian businesses, clients, and EDC partners
• Provide professional and efficient service in French and English by phone, email, and digital channels
• Respond to inquiries regarding policy administration
• Provide technical support and portal navigation assistance
• Assist MyEDC account holders with registration, navigation, and technical troubleshooting
• Participate in professional discussions to resolve client issues
• Provide information about EDC products and services
• Identify new business opportunities and refer businesses to the appropriate EDC teams or partners
• Collaborate with sector teams across value streams
• Meet service-level agreements
• Document all client interactions
• Collect and document client feedback to improve processes

Associate, Customer Services, Bilingual

Backend Engineer

• Define and maintain the architectural vision and roadmap for ServiceNow workflows, playbooks, case management, and automation capabilities
• Define enterprise workflow and automation architecture standards
• Establish target-state architecture across ServiceNow and other automation platforms
• Identify opportunities to standardize, simplify, automate, and optimize business processes
• Establish architecture principles, standards, governance practices, and design patterns for ServiceNow and automation solutions
• Lead architecture reviews and design governance
• Develop integration, security, and data architecture patterns
• Evaluate AI, intelligent automation, and workflow orchestration capabilities
• Create reusable architecture patterns and implementation standards
• Guide multiple delivery teams on enterprise platform adoption
• Conduct feasibility assessments and evaluate emerging platform capabilities and industry trends
• Provide recommendations aligning technology investments with business outcomes
• Provide technical leadership and architectural guidance to product teams, business analysts, developers, and vendors
• Collaborate across Customer Service Management, Legal, Operations, Risk, and Enterprise Architecture domains

Principal Enterprise Workflow Platform Architect, ServiceNow CSM

ServiceNow

• Participate in defining and maintaining the architectural vision and roadmap for ServiceNow workflows, case management, knowledge management, and automation capabilities
• Define architecture standards for workflows and automation
• Establish target-state architecture in ServiceNow and other automation platforms
• Identify opportunities to standardize, simplify, automate, and optimize business processes
• Define architecture principles, standards, governance practices, and design patterns for automation, integrations, data, security, and ServiceNow configuration
• Lead architecture reviews and design governance
• Develop integration, security, and data architecture patterns
• Evaluate AI, intelligent automation, and workflow orchestration capabilities
• Create reusable architecture patterns and implementation standards
• Support multiple delivery teams in adopting enterprise platforms
• Conduct feasibility studies, assess new capabilities and trends, and make recommendations
• Provide technical leadership and architectural guidance to product teams, analysts, developers, and vendors
• Collaborate with ServiceNow services, Legal, Operations, Risk Management, and Enterprise Architecture to ensure end-to-end experiences and alignment with the digital roadmap

ServiceNow CSM Architect

• Serve as the first point of contact for Canadian companies, EDC customers, and partners
• Provide professional service in English and French across phone, email, and digital channels
• Optimize first-contact resolution
• Respond to policy administration inquiries and provide technical support and portal navigation assistance
• Support MyEDC account holders with registration, portal navigation, and technical issues
• Investigate and resolve customer issues and provide EDC product and service information
• Identify new business opportunities and navigate Canadian companies to appropriate next steps
• Hand off customers to relevant EDC teams or Canadian trade ecosystem partners when appropriate
• Liaise with business teams across value streams to support customer needs
• Deliver departmental service level agreements
• Document customer interactions using available tools and systems
• Raise and document customer feedback for shared learning and process improvement
• Collaborate with team members and internal stakeholders to improve processes and service offerings

Customer Care Associate

Student

• Participate in student internships and co-op programs across various EDC teams
• Support work in ESG, finance, commerce, marketing and communications, project management, technology, analytics, and related areas
• Gain experience in a Crown corporation and develop foundational business skills
• Build cross-functional professional networks
• Identify and pursue opportunities for improvement and innovation
• Continuously learn and grow through coaching and mentoring
• Work in a high-performing, fast-paced, flexible environment
• Report to an EDC hub across Canada
• Participate in team interviews and assignments based on business needs

EDC Student / New Grad Positions – Multiple Streams

• Participate in student internships and co-op programs across Technology and Analytics teams
• Work in development, analytics, software, business analysis, data, or related assignments
• Build cross-functional professional networks
• Identify and pursue opportunities for improvement and innovation
• Continuously learn and grow through coaching and mentoring
• Work in a high-performing, fast-paced, and flexible environment
• Report to an EDC hub across Canada
• Complete team-specific work assignments, with detailed responsibilities provided if selected for an interview

EDC Student/New Grad – Technology and Analytics

Manager

• Shape and prioritize the quantitative research agenda with CX, Economics, Strategy, Portfolio, and other business teams
• Lead the evolution of customer and market measurement frameworks, including Brand Health, the Trade Confidence Index, and NPS
• Build market sizing, segmentation, and opportunity analyses informing strategy, economics, portfolio governance, and investment decisions
• Lead end-to-end quantitative customer and market research initiatives across multiple channels
• Program, test, and deploy surveys using Qualtrics
• Develop analytical plans and apply advanced statistical techniques
• Analyze quantitative survey data using SPSS and complementary tools
• Optimize survey design, sampling, metrics, analytical methods, and research/operational data integration
• Provide methodological direction and quality oversight to external research suppliers
• Integrate primary research with secondary research, operational data, and external market intelligence
• Translate statistical findings into decision-ready narratives and evidence-based recommendations
• Analyze customer experiences across customer-journey stages
• Develop and maintain Qualtrics dashboards and reporting outputs
• Communicate insights to stakeholders and senior leadership through reports, presentations, and storytelling
• Apply Generative AI and advanced analytical approaches responsibly
• Build trusted partnerships with internal stakeholders and translate business objectives into research questions
• Embed customer and market insights into strategic planning, CX priorities, marketing decisions, program development, and corporate initiatives
• Facilitate interpretation and application of findings
• Share insights, best practices, and learnings across the organization
• Establish and uphold research standards, governance, definitions, and best practices
• Advance EDC’s CX and market insights practice through improved methods, tools, and ways of working
• Document methodologies, assumptions, limitations, findings, and stakeholder interactions
• Provide expert guidance, coaching, and methodological challenge to colleagues and partners

Senior CX and Market Insights Manager

• Recruit early career professionals for the 2027 Winter Semester across Commerce, Technology and Analytics, Finance, Communications, Marketing, Project Management, Human Resources, and related teams
• Place selected students into team interview processes based on business needs
• Build cross-functional professional networks
• Identify and pursue opportunities for improvement and innovation
• Continuously learn and grow through coaching and mentoring from EDC professionals
• Work in a high-performing, fast-paced, flexible environment facilitated by technology
• Report to EDC hubs across Canada
• Notify applicants when applications are received
• Contact matching candidates on a rolling basis from July through August 2026 for interviews
• Provide selected candidates with team descriptions before interviews

EDC Student Internships – General Stream

Sales Operations Manager

• Update and quality-check training materials, documents, presentations, and communications for accuracy, consistency, branding, and accessibility
• Organize files and identify the most current versions clearly
• Support the weekly Sales Newsletter by coordinating, editing, formatting, and validating submissions
• Maintain current, well-organized SharePoint content and accurate training records
• Manage competing deadlines, communicate progress, raise issues early, and seek additional work once priorities are on track
• Support sales professionals with tools, training, communications, and insights
• Collaborate with subject matter experts and partners across EDC
• Build practical skills in content development, stakeholder coordination, and digital collaboration

EDC Student/New Grad Position – Sales Enablement Team

Human Resources

• Fill positions within various EDC Human Resources teams
• Contribute to assignments related to talent acquisition, employee support and relations, total rewards, learning and development, inclusion, diversity and equity, and HR analytics
• Collaborate with colleagues across a diverse range of business areas
• Identify and implement opportunities for improvement and innovation
• Learn and grow alongside EDC employees through coaching and mentoring
• Gain experience at a Crown corporation and develop foundational skills for a career in business
• Participate in internships and co-op work terms, generally on a full-time basis

Student Opportunities, Human Resources

Sales

• Update and quality-check training materials, presentations, communications, and documents
• Ensure the accuracy, consistency, accessibility, and brand compliance of content
• Organize files and clearly identify the most recent versions
• Support the publication of the weekly sales newsletter, including coordinating, editing, formatting, and validating submissions
• Maintain and organize SharePoint content
• Ensure the accuracy of training records
• Manage competing deadlines and communicate work progress
• Raise issues as they arise and seek additional tasks when priorities are on track
• Collaborate with subject-matter experts and partners across EDC

Student or New Graduate Position – Sales Support

• Participate in student internships and co-op programs across various Commerce-focused teams
• Support business activities and develop foundational business skills within Export Development Canada
• Build cross-functional professional networks
• Identify and pursue opportunities for improvement and innovation
• Continuously learn and grow through coaching and mentoring
• Work in a high-performing, fast-paced, and flexible environment
• Report to an EDC Hub across Canada
• Participate in team interviews and assignments based on business needs

Student / New Grad Positions – Commerce Stream

Marketing

• Join a candidate pool for student and new graduate roles across Marketing and Communications teams
• Work on teams including Brand, Internal Relations, Communications, Marketing Strategy, and Marketing Technology
• Build cross-functional professional networks
• Identify and pursue opportunities for improvement and innovation
• Continuously learn and grow through coaching and mentoring
• Work in a high-performing, fast-paced, flexible environment
• Report to one of EDC’s hubs across Canada
• Participate in four-month winter work terms, potentially extended by four months or more based on business needs
• Interview with teams whose detailed assignments are provided if selected

Student/New Grad Position – Marketing & Communication Stream

• Join a candidate pool for finance-stream student internships, co-op positions, and new-grad roles across EDC teams
• Work in areas including Risk Management, Credit Operation, Financial Operations, Insurance, Economics, and Accounting
• Build foundational business and finance skills in a Crown corporation
• Build cross-functional professional networks
• Identify and pursue opportunities for improvement and innovation
• Continuously learn and grow through coaching and mentoring
• Work in a high-performing, fast-paced, flexible environment
• Report to an EDC hub across Canada
• Participate in interviews and team assignment matching based on business needs