Extreme Networks

Sales

• Own service revenue for the assigned territory by managing renewal quotes and upselling service contracts
• Partner with Partners to cross-sell and up-sell services to the existing customer base and build an incremental pipeline
• Create proactive and reactive quotes, facilitate special pricing requests, and manage service sales promotions
• Identify product upsell opportunities for handoff to account teams
• Collaborate internally to safeguard data integrity
• Provide accurate weekly forecasting, maintain Salesforce hygiene, and report on pipeline health
• Drive service revenue and build lasting client relationships
• Secure service renewals and strategically upsell advanced services

Inside Service Sales Representative

Account Executive

• Prospect, qualify, sell, and close new business with existing and new clients
• Manage end customers by building customer relationships and identifying customer needs
• Present complex networking solutions in a simple and understandable way
• Analyze customer problems and develop customized solution concepts
• Create attractive offers in collaboration with the extended account team and business partners
• Operate within a 100% indirect sales model
• Understand clients’ strategies, business objectives, and desired outcomes
• Work across technologies including wireless LAN, campus and data center switching, cloud management, network security, AI and analytics, and SD-WAN

Events

• Support the planning and execution of corporate events, customer engagements, and Executive Briefing Center programs
• Manage event timelines, calendars, agendas, and key deliverables
• Coordinate with customers, speakers, internal teams, and other stakeholders
• Track event results, attendance, feedback, and other key metrics
• Track event budgets, expenses, purchase orders, invoices, and reconciliations
• Manage event logistics including food and beverage, transportation, signage, shipping, and venue requirements
• Ensure vendors and internal partners meet agreed timelines, budgets, and deliverables
• Source and coordinate vendors, obtain quotes, and support negotiations
• Manage vendor relationships, timelines, and deliverables
• Manage day-to-day Company Store operations, including orders, billing, inventory, and tracking
• Coordinate with vendors to ensure accurate and timely fulfillment
• Assist with presentations, event communications, surveys, agendas, and promotional materials
• Support post-event communications and reporting to measure event effectiveness

Event Specialist

Engineer

• Provide full-time project support for a large Enterprise Healthcare Extreme customer in the Cincinnati, Ohio area
• Follow Extreme Premier Services PDIO (Plan/Design/Implement/Operate) implementation methodology
• Prepare high-level architecture diagrams, functional capabilities, customer prerequisites, configurations, and deliverable timelines
• Define UAT and Functional Validation criteria in a Method of Procedure document
• Create and maintain project documentation during implementation and ongoing delivery
• Serve as technical lead and trusted advisor to the customer during implementation and as an ongoing team member
• Liaise among sales, PLM, Engineering, GTAC, Account Team, Management, and the customer throughout implementation and production phases
• Work with Extreme partners and sales staff to implement Extreme solutions and provide knowledge transfer
• Maintain expert knowledge of Extreme Cloud IQ Site-Engine, Extreme Cloud IQ Wireless, EXOS switching OS, and Extreme VOSS/SPB Fabric
• Proactively escalate customer issues to the PSM, GTAC, Account Team, and Management

Resident Engineer

Full-stack Engineer

• Partner with Engineering teams, Services, and Field Engineers as an individual contributor
• Help build and validate products and solutions for high-end customer deployments
• Write test strategies and test plans
• Develop tools and scripts for functional, performance, and scalability validation of platform and software solutions

QA Software Engineer – Layer2/Layer3 Protocol Testing

Project Manager

• Coordinate and support the creation of digital artwork, including advertisements, infographics, presentation designs, video content, animations, visual effects, and other digital media
• Support project planning, creative workflow coordination, timeline tracking, and communication between team members
• Help ensure projects are delivered on brief and on time
• Interpret project briefs and track project details
• Help ensure creative assets meet specifications, timelines, and brand guidelines
• Organize tasks, update schedules, prepare status notes, and help manage deadlines
• Learn current tools, trends, and best practices in multimedia production and digital art
• Report into the Brand Team’s Creative Director

Multimedia Project Management Intern

• Identify financing and leasing opportunities with the sales organization
• Coordinate with white label and third-party banks supporting Extreme Capital Solutions customers
• Maintain accurate sales cycles via SFDC and pipeline management
• Facilitate sales meetings and presentations
• Provide client feedback to Sales, Credit, Channel, and Syndication Partners
• Collaborate with the Extreme Capital Solutions Operations Team to meet Commercial Equipment Finance underwriting and documentation requirements
• Suggest process improvements and sales materials
• Meet sales goals determined by management
• Perform other duties as assigned
• Tailor and present financing solutions to customers
• Drive quality pipeline growth and revenue through financial offerings
• Report to the Extreme Capital Solutions Operations Manager

Virtual Sales Account Executive

Systems Engineer

• Design, plan, and oversee implementation of complex network solutions for sports and entertainment venues
• Prepare and deliver customer presentations to executive, management, and technical audiences
• Represent Extreme Networks at trade shows, seminars, industry events, and customer briefings
• Analyze customer requirements and architect solutions positioning Extreme Networks products against competitive alternatives
• Demonstrate Extreme Networks products and articulate competitive advantages and technical differentiation
• Manage complex customer interactions and maintain high customer satisfaction
• Collaborate with Sales, Engineering, Support, and Product teams for seamless project delivery
• Troubleshoot and resolve network issues in live customer environments
• Support the Sports and Entertainment vertical in a pre-sales capacity
• Travel to customer sites

Systems Engineer – Stadiums and Wi-Fi Solutions

Vice President

• Own the end-to-end engineering roadmap, architecture, and delivery for the wireless hardware and software portfolio, including access points, controllers, and cloud management platforms
• Lead, mentor, and grow a multi-disciplinary organization of engineering directors, managers, and individual contributors across hardware, firmware, software, and RF/wireless systems engineering
• Partner with Product Management, Sales, and Customer Success to translate market requirements and customer feedback into technical strategy and product roadmaps
• Drive engineering best practices across the software development lifecycle, utilizing AI toolsets to increase velocity and quality through agile delivery, CI/CD, quality assurance, and security-by-design
• Ensure the wireless portfolio meets performance, scalability, reliability, and regulatory/compliance requirements, including FCC, CE, Wi-Fi Alliance, federal, and country-specific certifications
• Collaborate with wired networking, cloud platform, and AI engineering teams to ensure a cohesive Extreme Platform ONE experience
• Manage engineering budgets, vendor/ODM relationships, and resource planning
• Represent engineering in executive reviews, board updates, and customer/analyst briefings
• Champion innovation in Wi-Fi 8, Agentic AI, and private wireless/cellular convergence
• Foster a culture of accountability, technical excellence, and continuous improvement

Vice President of Engineering – Wireless

• Provide technical support to Extreme Networks Premier customers, focusing on wireless, edge, campus, and cloud products
• Handle cases, perform first-line troubleshooting, escalate issues from customer first-level engineers, and engage Extreme GTAC for resolution
• Assist third-party maintainers with hardware replacements when necessary
• Diagnose and resolve customer issues on Extreme equipment
• Define, manage, and execute problem-resolution plans and communicate resolution to support teams, delivery managers, partners, and customers
• Maintain, tune, and proactively plan for client Extreme environment health and optimization
• Manage problem resolution, upgrades, and politically sensitive situations
• Participate in weekly support meetings and provide status reporting on projects and proactive support tasks
• Manage multiple tasks simultaneously
• Configure and guide customers on ExtremeCloud IQ
• Use diagnostic aids, tools, and lab equipment as necessary
• Maintain extensive knowledge of Extreme products and their cloud strategy
• Pursue technical training paths and industry certifications
• Work Sunday–Thursday, 8am–5pm local time or as agreed with the customer
• Accommodate planned and last-minute travel, after-hours, and weekend requirements
• Work mainly onsite with the customer; limited travel may be required (under 20%)

Premier Resident Engineer – Riyadh Area

• Create effortless networking experiences through cloud-driven networking solutions
• Leverage machine learning, artificial intelligence, analytics, and automation in networking products
• Deliver end-to-end networking solutions and top-rated services and support
• Accelerate customers’ digital transformation efforts and deliver scalable outcomes

Senior Director of Software Systems Engineering

Application Engineer

• Lead teams designing, building, and operating cloud-native applications, APIs, and middleware/data services for Extreme Networks' cloud networking platform
• Own the technical strategy, architecture, and execution roadmap for cloud applications and data services
• Lead, hire, and develop multiple engineering teams, including managers and individual contributors
• Set team goals, career paths, and performance expectations
• Partner with Product Management and the VP of Cloud Networking Engineering to translate customer and business requirements into a prioritized technical roadmap
• Drive code quality, CI/CD, test automation, observability, and secure software development practices
• Ensure scalability, availability, and performance across multi-tenant, multi-region cloud environments
• Collaborate with Platform Engineering, SRE/Cloud Operations, Security, and Support on incident response, capacity planning, and SLOs
• Evolve middleware and data-services architecture, including APIs, messaging, event streaming, and data pipelines
• Manage departmental budget, vendor/tooling decisions, and resource planning
• Represent Software Applications Engineering in executive reviews, planning cycles, and cross-organizational initiatives
• Communicate status, risks, and trade-offs to senior leadership
• Champion Agile/Scrum or similar delivery practices and continuous improvement
• Report to the Vice President, Cloud Networking Engineering