Consultant jobs in United States
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EHR Training Solution Consultant
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EHR Training Solution Consultant
General Dynamics Information TechnologyCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering training and user support for Oracle Health EHR workflows, with a strong ability to translate complex processes into practical learning content. Proven skills in stakeholder management, facilitation, and organizational effectiveness in a healthcare environment.
Highest-signal resume keywords
Oracle Health EHR SupportTraining DeliveryFacilitation SkillsStakeholder ManagementOrganizational Skills
Tech Stack
Tools & technologiesOracle
About the role
Key responsibilities & impact- Serve as an embedded training and user-support resource for an assigned Tier 1 Subject Matter Expert team
- Provide timely, site-specific support to end users
- Identify and coordinate refresher-training needs
- Provide input on training-content updates
- Strengthen adoption of processes, systems, and tools supported by the Tier
- Connect end users, SMEs, training stakeholders, local sites, and Access and Training program offices
- Participate in office hours, training sessions, communities of practice, virtual meetings, and site-specific support activities
- Advise SMEs and training owners on training-content changes
- Help maintain training materials, FAQs, job aids, communications, and user-facing resources
- Coordinate site-specific user-support and refresher-training requests
- Facilitate instructor-led classes, virtual sessions, office hours, and drop-in support sessions
- Assess training gaps, recurring questions, user feedback, and adoption issues
- Track support themes, training activity, recurring issues, and user feedback
- Recommend and deliver appropriate coaching, job aids, microlearning, demonstrations, facilitation, or refresher training
- Validate proficiency following interventions
- Support change-management and communications activities
- Report on training activity, feedback, risks, and improvement opportunities
- Collaborate with Tier SMEs to improve end-user readiness, confidence, and adoption of Oracle Health EHR workflows and related tools
Requirements
What you’ll need- 5+ years of related experience
- Experience delivering training, facilitating workshops, or providing end-user support in a business, operational, technical, or healthcare environment
- Experience with Oracle Health Electronic Health Record (EHR), including end-user support, workflow training, adoption, optimization, system implementation, onboarding, maintenance training, or system-related process changes
- Ability to translate complex clinical, operational, or system processes into clear, practical learning content and user guidance
- Strong facilitation, presentation, communication, and stakeholder-management skills
- Experience identifying learning needs and recommending appropriate training or performance-support solutions
- Ability to work independently while collaborating closely as an embedded member of a cross-functional team
- Strong organizational skills, including managing multiple requests, priorities, and follow-up activities
- Proficiency with common virtual collaboration, presentation, and documentation tools
- Must live in the U.S.
- NACI (T1) public trust requirement
- Desired: experience with Federal Electronic Health Record (FEHR)
- Desired: experience supporting enterprise EHR implementations, process transformation, or large-scale change initiatives
- Desired: experience developing or maintaining training materials, job aids, knowledge articles, FAQs, and facilitator guides
- Desired: familiarity with learning-management systems, virtual-learning platforms, or knowledge-management tools
- Desired: experience supporting geographically distributed sites, facilities, or diverse user groups
- Desired: prior consulting or contractor experience supporting client teams
Benefits
Comp & perks- AI-powered career tool identifying career steps and learning opportunities
- Internal mobility team supporting career goals
- Comprehensive benefits and wellness packages
- 401(k) with company match
- Competitive pay
- Paid time off, including vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave
- Typically 15 days of paid leave per calendar year
- 10 paid holidays per year
- Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees
- Medical plan options, including plans with Health Savings Accounts
- Dental and vision plan options
- Short- and long-term disability benefits
- Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance
- Full flex work weeks where possible
- Award-winning culture of innovation and military-friendly workplace
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
End-User SupportWorkflow TrainingSystem ImplementationTraining Material DevelopmentPerformance-Support SolutionsChange ManagementTraining Needs AssessmentUser Guidance CreationProficiency ValidationProcess Transformation
Soft Skills
Communication SkillsCollaboration SkillsPresentation SkillsIndependent WorkOrganizational Skills
Tools & Technologies
Virtual Collaboration ToolsLearning-Management SystemsVirtual-Learning PlatformsKnowledge-Management Tools
Certifications & Qualifications
NACI (T1) Public Trust Requirement
Industry Keywords
Healthcare EnvironmentFederal Electronic Health Record (FEHR)Enterprise EHR ImplementationsLarge-Scale Change InitiativesConsulting Experience