Consultant jobs in United States
Explore 1,413 matching jobs.
Upgrade & Repair Services Development Consultant
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Upgrade & Repair Services Development Consultant
Caterpillar Inc.Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and managing aftermarket service portfolios, integrating customer insights into actionable business strategies, and leading cross-functional teams to enhance service offerings. Proficient in value-selling principles and effective communication techniques to drive customer engagement and portfolio growth.
Highest-signal resume keywords
Aftermarket Service Portfolio ManagementCustomer Engagement ExperienceValue-Selling PrinciplesCross-Functional Solution DevelopmentProblem Solving
About the role
Key responsibilities & impact- Lead development and lifecycle management of the global Upgrades and Repair Options aftermarket service portfolio
- Identify new service opportunities and integrate offerings with programs, digital capabilities, maintenance solutions, and other lifecycle services
- Develop mid- and long-term aftermarket portfolio strategies aligned with customer needs, dealer priorities, product group objectives, and business growth goals
- Translate Voice of Customer and Voice of Dealer insights into service solutions, business cases, and portfolio investment recommendations
- Guide service offerings from concept through commercialization
- Define customer value propositions, offerings, business models, pricing strategies, and implementation requirements
- Lead cross-functional solution development across product groups, sales, dealers, digital, and enterprise partners
- Define commercialization and go-to-market strategies
- Establish dealer readiness, tools, processes, and support for deploying new offerings
- Develop strategies to increase adoption and lifecycle value across Prime, Standby, and Core customer applications
- Monitor offering adoption, portfolio performance, customer and dealer feedback, and market trends to drive continuous portfolio growth
Requirements
What you’ll need- Bachelor's degree in a business concentration including marketing, business administration, economics, finance, and related fields from an accredited university; equivalent professional experience will be considered
- Demonstrated experience in power generation, energy systems, electrical systems, or related industries
- Strong customer engagement experience with the ability to understand business needs and translate them into actionable solutions
- Strong ability to problem solve
- Working experience and knowledge of customer-focused business practices
- Working experience and knowledge of decision-making processes and associated tools and techniques
- Working experience and understanding of effective communication concepts, tools, and techniques
- Working experience and knowledge of relationship management techniques
- Working knowledge of value-selling principles and practices
- Travel up to 30% is required
- Must work a 5-day-a-week schedule in the office
- Visa sponsorship is not offered
- Successful completion of a drug screen required
Benefits
Comp & perks- Medical, dental, and vision benefits
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)
- 401(k) savings plans
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSAs)
- Health Lifestyle Programs
- Employee Assistance Program
- Voluntary Benefits and Employee Discounts
- Career Development
- Incentive bonus
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
- Domestic relocation assistance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Strategy DevelopmentPortfolio Performance MonitoringCommercialization StrategiesPricing StrategiesLifecycle Management
Soft Skills
Effective CommunicationRelationship ManagementProblem Solving
Tools & Technologies
Decision-Making ToolsCustomer-Focused Business Practices
Industry Keywords
Power GenerationEnergy SystemsElectrical SystemsVoice of CustomerVoice of Dealer