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Georgetown University Center on Education and the WorkforcePosted 10/19/2026full-timeWashington, D.C. • Washington • United StatesJuniorMid-Level💰 $20 - $31 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative capabilities with a focus on application management, data integrity, and process improvement in the admissions landscape. Proficient in communication and team leadership, ensuring a positive applicant experience and effective operations.
Highest-signal resume keywords
Application Process ManagementTeam LeadershipData Integrity AssuranceSalesforce ProficiencyHigher Education Experience
About the role
Key responsibilities & impact- Facilitate the application process for the Full-time, Part-time and Part-time Online MBA programs
- Manage a team of approximately four student workers to evaluate applications for completion, review official documents, and prepare decision data for release
- Ensure data integrity of application submissions alongside the designated staff analytics lead
- Identify process improvements to enhance the applicant experience with the online application and application instructions
- Support prospective students by answering admissions-related questions via phone and email
- Represent the MBA Admissions team at local and domestic recruitment events outside the DC metro region
- Assist with special projects for the Operations Team as needed
- Manage application-process logistics, including data compilation, credential evaluation, and document preparation
- Resolve admissions systems issues, including troubleshooting and problem solving in Salesforce
- Hire, train, and supervise the operations student worker team
- Audit application files and adhere to admissions process timelines to meet decision deadlines
- Track and resolve ongoing applicant issues
- Report directly to the Assistant Director of Operations, MBA Admissions
- Work closely with the Operations Team, including the Associate Dean, Assistant Dean, and Assistant Director of Marketing Operations
Requirements
What you’ll need- A Bachelor's degree is required
- A minimum of 2 years of administrative experience in a professional setting
- Excellent interpersonal skills
- Capable and confident writer who can effectively communicate with applicants, students, faculty, staff, and outside vendors
- Comfortable working with technology and standard office software, including Microsoft Excel
- Ability to learn new systems
- Strong attention to detail
- Experience with Salesforce or similar database preferred
- Previous experience working in higher education preferred
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- Retirement savings
- Tuition assistance
- Work-life balance benefits
- Employee discounts
- Voluntary insurance options
- Professional development opportunities
- Community involvement opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Administrative ExperienceData CompilationCredential EvaluationDocument PreparationAttention to Detail
Soft Skills
Interpersonal SkillsEffective CommunicationProblem Solving
Tools & Technologies
Microsoft ExcelSalesforce
Industry Keywords
MBA AdmissionsApplication EvaluationRecruitment EventsHigher Education