Globo

Artificial Intelligence

• Design the evolution of the data and analytics platform architecture
• Design the evolution of the AI platform architecture (ML, GenAI, Agentic AI)
• Design the evolution of the data and AI governance architecture
• Map and continuously assess the technology vendor landscape
• Track data and AI trends and translate them into opportunities for architectural evolution
• Conduct technology assessments and benchmarking
• Build and evolve capability frameworks and reference architectures
• Design and propose technology evolution strategies, architectures, and roadmaps for business domains and technology foundations
• Work collaboratively with technology and business teams

Technology Architecture Specialist – Data & AI

Research Analyst

• Lead research projects focused on Brand Lift, Brand Tracking, Recall, and other studies designed to build and monitor brand metrics, supporting the assessment of sponsorship impact
• Work with various research methodologies and study designs, taking into account the specific characteristics of campaigns and media environments, particularly within the digital ecosystem
• Manage a high volume of research projects simultaneously, overseeing each project from briefing and study design through to delivery of results
• Serve as the direct point of contact for research institutes and partners, ensuring compliance with quality standards and consistency across data collection, tabulation, processing, and analysis
• Critically review results, identifying inconsistencies, opportunities for further investigation, and key learnings from each study
• Meet delivery schedules and maintain ongoing communication with teams and internal clients
• Develop analyses and storytelling based on results, transforming data into narratives that create value for the business and its clients
• Propose improvements to studies, methodologies, and analyses to enhance the quality and relevance of deliverables

Market Research Analyst (Mid-Level)

Content Manager

• Produce content for different platforms and formats, including articles, videos, and social media content
• Conduct research, interviews, reporting, writing, video logging, and visual asset selection
• Support the identification of story ideas and opportunities based on programming, trends, the editorial calendar, current events, and audience behavior
• Participate in the team’s ideation processes by bringing references, trends, and suggestions for story ideas and formats
• Record scripts produced by the team and write scripts for video content, including short-form formats adapted for social media
• Adapt content and story ideas for different platforms, taking into account the language and consumption habits specific to each environment
• Support the execution of special projects and initiatives through research, gathering references, content production, and delivery organization
• Identify opportunities to repurpose content and story ideas in different formats
• Support the integration of TV and digital, turning programming opportunities into relevant content for digital platforms
• Work collaboratively with different teams and professionals involved in content production and distribution
• Track schedules, plans, and deliverables, contributing to the organization of editorial operations

Web Content Editor – Mid-Level

Sales

• Act as an analytical partner to the commercial organization, supporting Executives, Managers, and Directors.
• Develop studies, qualitative analyses, and insights into sales organization performance and business metrics.
• Build, monitor, and analyze KPIs, identifying opportunities, trends, and areas requiring attention.
• Support the development and monitoring of clients’ commercial targets and business plans, using internal data and market information.
• Prepare executive presentations and analytical reports to support decision-making.
• Model, structure, and maintain databases for recurring analyses.
• Support continuous improvement initiatives, process automation, and the advancement of the team’s analytical capabilities.
• Turn data into intelligence to support decision-making across the commercial organization.
• Develop analyses, studies, and metrics to define targets, monitor sales performance, and identify growth opportunities.

Senior Sales Performance Analyst – Integrated Advertising Business

Customer Support

• Map, document, and enhance customer support processes, focusing on efficiency, quality, and customer experience
• Identify improvement opportunities through the analysis of KPIs, consumer behavior, and operational performance
• Conduct studies, executive presentations, and diagnostics to support decision-making
• Participate in strategic projects, representing the customer support perspective in the definition and implementation of new customer journeys, products, and features
• Perform validations, testing (UAT), and approvals of processes and tools
• Contribute to the governance of CRM systems, categorization trees, knowledge bases, customer support flows, IVR systems, bots, and other automation solutions
• Publish and manage operational communications, ensuring that knowledge is kept up to date and disseminated to customer support teams
• Monitor operational KPIs and propose corrective and evolutionary actions to drive continuous improvement in results
• Serve as a liaison between operations, technology, product, and partners, ensuring process alignment and the resolution of operational deviations
• Support the identification, communication, and follow-up of operational failures and incidents that affect the consumer experience

Junior Operational Excellence and Continuous Improvement Analyst – Digital Product Customer Support

Analyst

• Identify opportunities for improvement and solve operational challenges through scalable solutions
• Create, document, and continuously improve frameworks, playbooks, and best-practice guides
• Support the organization of team documentation, content, and access permissions
• Lead continuous improvement and organizational transformation projects
• Conduct qualitative and quantitative research to understand team needs
• Support leaders in identifying opportunities for team development and growth
• Design and monitor onboarding and career development programs
• Strengthen a culture of excellence and continuous learning
• Promote the values and principles of the Experience department
• Support internal communications initiatives
• Promote initiatives focused on belonging, collaboration, and knowledge sharing
• Organize internal events, communities of practice, and integration meetups
• Connect different departments, fostering alignment among Design, Product, and Technology

Senior DesignOps Analyst

Content Marketing Manager

• Analyze and prepare technical and creative assessments of drama series projects for curation and development
• Participate in pitches to evaluate, receive, and direct new projects
• Analyze synopses, treatments, beat sheets, and scripts, assessing narrative, creative, and production feasibility aspects
• Track projects through different stages of the audiovisual production pipeline, from development through final delivery
• Validate and monitor development, production, and post-production schedules
• Review and analyze raw footage, rough cuts, offlines, and episodes in the finalization stage
• Prepare assessments of content in post-production, ensuring editorial and technical alignment
• Liaise with production companies, screenwriters, directors, and creators to track project progress
• Present projects and development status updates to internal teams
• Track launch campaigns and marketing initiatives related to the series
• Manage multiple projects simultaneously at different stages, ensuring organization, quality, and adherence to deadlines
• Participate in alignment meetings with internal teams and external partners

Content Analyst II

Business Analyst

• Provide technical support for Journalism, Sports, Entertainment, and Reality TV operations and broadcasts
• Support equipment, systems, and TV system applications supporting the content production workflow
• Identify, plan, and implement improvements to existing systems
• Support the development of new projects

Junior Media Solutions Analyst

Data Analyst

• Transform audience, campaign, and research data into models and analyses that inform major business decisions
• Work strategically within the Data Products team alongside data engineering and data intelligence professionals
• Support predictive and statistical models applied to media, including delivery forecasting, audience propensity, profile segmentation, and campaign outcome estimation
• Support incrementality, attribution, and A/B testing analyses to measure the impact of sponsorship initiatives on advertiser outcomes
• Support value-based pricing models by linking advertiser investment to the returns generated
• Collaborate on the development of data solutions and the advancement of sponsorship measurement and performance products
• Translate business problems into analytical questions and define the appropriate technical approach
• Document model assumptions, metrics, and limitations, ensuring reproducibility and correct interpretation
• Prepare analytical datasets with the data engineering team for ML model training
• Engage with planning teams and leadership using business-oriented language, presenting clear recommendations for action

Mid-Level Data Analyst – Predictive Modeling, Analytics

• Map, document, and improve customer support processes with a focus on efficiency, quality, and customer experience
• Identify improvement opportunities through analysis of performance indicators, consumer behavior, and operational performance
• Conduct studies, executive presentations, and diagnostics to support decision-making
• Participate in strategic projects, representing the customer support perspective in the definition and implementation of new journeys, products, and features
• Perform validations, User Acceptance Testing (UAT), and process and tool sign-offs
• Support the governance of CRM systems, categorization trees, knowledge bases, support workflows, IVR systems, bots, and other automation solutions
• Publish and manage operational communications, ensuring that knowledge is kept up to date and effectively disseminated to customer support teams
• Monitor operational indicators and propose corrective and evolutionary actions to continuously improve results
• Act as a liaison between operations, technology, product, and partners, ensuring process alignment and the resolution of operational deviations
• Support the identification, communication, and monitoring of operational failures and incidents that affect the consumer experience

Mid-Level Operational Excellence and Continuous Improvement Analyst – Digital Products Customer Support

• Produce content for different platforms and formats, including articles, videos, and social media content
• Conduct research, interviews, reporting, writing, transcription and footage logging, and visual asset selection
• Support the identification of story ideas and opportunities based on programming, trends, the editorial calendar, current events, and audience behavior
• Participate in the team’s ideation processes by bringing references, trends, and suggestions for story ideas and formats
• Record scripts produced by the team and write scripts for video content, including short-form formats adapted for social media
• Learn to adapt content and story ideas for different platforms, taking into account language and consumption patterns
• Support the execution of special projects and initiatives through research, references, content production, and delivery organization
• Identify, with team guidance, opportunities to develop content and story ideas into different formats
• Support the integration of TV and digital by turning programming opportunities into relevant content for digital platforms
• Collaborate with different teams and professionals involved in content production and distribution
• Track schedules, plans, and deliverables, contributing to the organization of editorial operations

Web Content Editor – Junior

Human Resources

• Support the strategic management of the function by tracking KPIs, targets, projects, and action plans
• Map, review, and optimize HR processes with a focus on operational efficiency
• Develop and implement automations using Microsoft 365 tools and AI capabilities
• Contribute to digital transformation and continuous improvement initiatives
• Build dashboards, reports, and analyses to support decision-making
• Work with databases and generate business insights
• Prepare executive presentations and management materials
• Lead or support cross-functional projects and work squads
• Provide direct support to leadership in advancing HR Operations processes and KPIs

HR Operations Specialist – Automation, AI

Marketing Analyst

• Plan, execute, and monitor marketing strategies and campaigns for sports content, events, and properties
• Develop integrated communication and marketing plans connecting sports content, social media, influencer marketing, media, and activations
• Lead end-to-end sports projects by structuring timelines, tracking deliverables, aligning expectations, and ensuring execution
• Collaborate with Globo’s partner teams, including Sales, Product, Sports Rights, Communications, and Press Relations
• Liaise with agencies, suppliers, influencers, and external partners
• Develop strategies for digital channels and social media, monitoring performance and optimization opportunities
• Monitor campaign and project metrics and KPIs, producing data-driven analyses and recommendations
• Prepare executive presentations, reports, and strategic materials
• Support budget tracking for projects
• Participate in real-time coverage of sports events, according to the assigned schedule

Mid-Level Sports Marketing Analyst

Product Manager

• Manage Digital Infrastructure Products and Projects using agile or waterfall methodologies
• Build relationships with internal partner teams and external vendors
• Create, structure, and maintain financial business cases for projects and products
• Define, specify, and detail initiative objectives, aligning stakeholders, resources, timelines, and budgets
• Engage working groups and define roles and responsibilities for the implementation and operation of technologies
• Conduct proofs of concept and commission equipment and solutions
• Perform technical design with the support of specialist IT/OT solution teams
• Collect, analyze, and model data to support decision-making
• Produce and present reports and performance indicators to different levels of management
• Support development squads by providing guidance on product, business, and media and advertising workflows
• Manage the OT/IT/development backlog for Globo’s digital content delivery platform
• Recommend technology strategies and solutions, including cloud and AI/ML, while identifying opportunities and trends
• Manage budgets, procurement, and payments with the responsible teams
• Manage schedules and roadmaps, anticipating delivery risks
• Negotiate prioritization with technology and business teams
• Hold regular status meetings with stakeholders

Senior Product Owner – Cross-Functional Products and Monetization

• Operate, optimize, and manage digital media campaigns, including developing delivery strategies
• Work with ad tech platforms such as DSPs, ad servers, and DCO
• Serve and support different teams, including Sales, Planning, and Clients
• Prepare campaign delivery tracking reports and analyze campaign results
• Support the development of post-sales materials