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Posted: 10/19/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operational management within a plasma collection center, ensuring compliance with FDA, OSHA, and cGMP regulations while effectively leading and training staff to meet production and quality goals.
Highest-signal resume keywords
Operational Performance ManagementRegulatory ComplianceSupervisory ExperiencePlasma Collection ExperienceLeadership and Coaching
About the role
Key responsibilities & impact- Oversee day-to-day operational performance of a plasma collection center
- Ensure donor safety, regulatory compliance, production goals, company standards, SOPs, and applicable regulations
- Act on behalf of the Center Manager during absences and manage the center independently when needed
- Collaborate with Training and Quality staff to meet training and quality goals
- Coach and lead frontline employees through Operations Supervisors
- Monitor and evaluate operations; develop, implement, and modify action plans to maximize efficiency
- Handle personnel functions including hiring, work assignment, training, discipline, termination, and personnel records
- Partner with the Center Manager on budget preparation and oversee production and quality targets within cost structure
- Delegate, monitor, and hold Operations Supervisors accountable
- Direct employees and create and manage work schedules
- Maintain ability to perform all center tasks and fill production roles when needed
- Maintain facility cleanliness and equipment condition
- Manage freezers, plasma shipments, equipment failures, and freezer alarms
- Develop and implement donor recruitment advertising campaigns
- Ensure compliance with FDA, OSHA, CLIA, cGMP, state, and federal requirements
- Direct donor selection, plasma collection, and manufacturing records
- Build donor rapport and support customer satisfaction and long-term donation
- Control donor funds and ensure accurate financial records
- Report irregularities to the Center Manager and develop corrective action plans
- Conduct risk management reviews and investigate unsafe situations and complaints
- Direct and monitor outside vendors
- Review and monitor special projects
- Implement the donor center’s mission in the community
Requirements
What you’ll need- Bachelor’s degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field
- Typically requires 3+ years of related experience in clinical or general business experience
- Supervisory experience preferred
- Experience in a medical and/or cGMP regulated environment preferred
- Experience with plasma or whole blood preferred
- Developing command of leadership, organizational, customer service, interpersonal communication, and computer abilities
- Ability to understand and assess FDA regulations
- Ability to maintain adequate levels of plasma collection and adhere to quality standards
- Ability to motivate staff to achieve established goals and standards
- May be required to relocate
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Budget PreparationPersonnel ManagementQuality Standards AdherenceRisk ManagementDonor SelectionProduction Goals AchievementAction Plan DevelopmentData AnalysisSOP ImplementationCustomer Satisfaction
Soft Skills
Interpersonal CommunicationOrganizational SkillsMotivational SkillsTeam LeadershipCustomer Service
Industry Keywords
CGMPFDA RegulationsOSHA ComplianceCLIAPlasma CollectionMedical EnvironmentClinical ExperienceDonor RecruitmentProduction TargetsQuality Assurance