Demonstrates expertise in donor suitability assessment and customer service within a plasma center environment, ensuring donor health and product quality while adhering to safety protocols and confidentiality standards.

Highest-signal resume keywords

Donor Suitability AssessmentAutomated Plasmapheresis OperationCustomer Service ExcellenceState Licensure or CertificationHealth and Safety Compliance

About the role

Key responsibilities & impact

Assist in determining donor suitability
Establish rapport with donors to ensure customer satisfaction while maintaining donor confidentiality
Respond to and assist with donor reactions
Monitor donors and equipment to ensure donor health and product quality
Set up, disconnect, and operate automated plasmapheresis machines
Disconnect and dispose of contaminated disposable equipment
Work in a plasma center producing plasma-derived medicines for healthcare use

Requirements

What you’ll need

Superior customer service standards
High School diploma or GED
Ability to work a flexible schedule
Interest in making a difference in the world
Obtain required state licensures or certifications where applicable
Ability to comprehend and follow oral and written instructions
Ability to listen to and understand spoken information
Ability to relate sensitive information to diverse groups
Ability to work standing for 6 to 8 hours per day
Ability to bend and twist neck and waist for 1–2 hours per day
Frequent hand movement and precise coordinated finger, hand, and wrist movements
Frequent foot movement; ability to squat, crouch, or sit on heels occasionally
Ability to walk up to 6–8 hours per day
Ability to lift 15 lbs., with a maximum lift of 50 lbs.
Ability to reach below shoulder height
Essential hearing acuity
Correctable near and far vision and color perception/discrimination requirements
Exposure tolerance for biological fluids, infectious organisms, electrical equipment, and extreme cold below 32°F

Benefits

Comp & perks

Regular Full-Time employment
Training provided ("We Train")
Equal employment opportunities
Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold-gear

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Automated Plasmapheresis MachinesDonor MonitoringContaminated Equipment DisposalBiological Fluid Exposure TolerancePhysical Endurance

Soft Skills

Interpersonal CommunicationActive ListeningEmpathy

Certifications & Qualifications

State Licensure or Certification

Industry Keywords

Plasma CenterPlasma-Derived MedicinesHealthcare ComplianceDonor Confidentiality