Demonstrates strong customer service skills while ensuring donor confidentiality and health. Capable of operating automated plasmapheresis machines and adhering to safety protocols in a dynamic environment.

Highest-signal resume keywords

Customer Service StandardsAutomated Plasmapheresis Machine OperationState Licensures or CertificationsAbility to Follow InstructionsHearing Acuity

About the role

Key responsibilities & impact

Assist in determining donor suitability
Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
Respond to and assist with donor reactions
Monitor donors and equipment to ensure donor health and product quality
Set up, disconnect and operate automated plasmapheresis machines
Disconnect and dispose of contaminated disposable equipment

Requirements

What you’ll need

High School diploma or GED
Ability to work a flexible schedule
Superior customer service standards
Interest in making a difference in the world
Obtain required state licensures or certifications where applicable
Ability to comprehend and follow oral and written instructions
Ability to listen to and understand spoken information
Ability to relate sensitive information to diverse groups
Hearing acuity essential
Correctable near and far vision requirements
Ability to perform precise coordinated finger, hand and wrist movements
Ability to lift 15 lbs., with a maximum lift of 50 lbs.
Ability to work standing for 6 to 8 hours per day and walk up to 6 to 8 hours per day
Ability to work in exposure conditions involving biological fluids, infectious organisms, electrical equipment and extreme cold

Benefits

Comp & perks

Flexible schedule
Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold-gear

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Automated Plasmapheresis Machine OperationPrecise Coordinated Finger MovementsAbility to Lift 15 lbs.Ability to Lift 50 lbs.Ability to Work Standing for 6 to 8 HoursAbility to Walk for 6 to 8 Hours

Soft Skills

Establish Rapport with DonorsAbility to Relate Sensitive InformationListening SkillsComprehension of Oral and Written Instructions

Certifications & Qualifications

State Licensures or Certifications

Industry Keywords

Donor SuitabilityDonor HealthProduct QualityBiological FluidsInfectious Organisms