Demonstrates strong customer service skills while ensuring donor confidentiality and safety. Capable of operating automated plasmapheresis machines and adhering to health and safety protocols in a plasma center environment.

Highest-signal resume keywords

Customer Service StandardsAutomated Plasmapheresis Machine OperationState Licensures or CertificationsAbility to Follow InstructionsPhysical Stamina and Dexterity

About the role

Key responsibilities & impact

Assist in determining donor suitability
Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
Respond to and assist with handling donor reactions
Monitor donors and equipment to ensure donor health and product quality
Set up, disconnect, and operate automated plasmapheresis machines
Disconnect and dispose of contaminated disposable equipment
Work in a plasma center with exposure to biological fluids, infectious organisms, electrical office and laboratory equipment, and extreme cold below 32°F in the plasma freezer

Requirements

What you’ll need

High School diploma or GED
Superior customer service standards
Ability to work a flexible schedule
Interest in making a difference in the world
Obtain required state licensures or certifications where applicable
Ability to comprehend and follow oral and written instructions
Ability to listen to and understand information presented through spoken words and sentences
Ability to communicate sensitive information to diverse groups
Ability to stand for 6 to 8 hours per day
Ability to bend and twist neck and waist for 1–2 hours per day
Frequent hand and finger movements; ability to make precise coordinated movements to grasp and manipulate objects
Ability to walk up to 6–8 hours per day
Ability to lift 15 lbs., with a maximum lift of 50 lbs.
Hearing acuity essential
Color perception/discrimination and correctable near and far vision requirements

Benefits

Comp & perks

Regular Full-Time employment
Training provided ("We Train")
Equal employment opportunities
Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold-gear

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Automated Plasmapheresis Machine OperationDonor Health MonitoringContaminated Equipment DisposalBiological Fluid HandlingPrecise Hand Movements

Soft Skills

Rapport BuildingEffective CommunicationListening Skills

Certifications & Qualifications

State Licensures or Certifications

Industry Keywords

Donor SuitabilityPlasma CenterInfectious OrganismsCustomer HappinessProduct Quality