Demonstrates expertise in donor suitability assessment and customer service within a plasma center environment, ensuring donor health and product quality while adhering to safety protocols and operational procedures.

Highest-signal resume keywords

Customer Service StandardsState Licensures or CertificationsAutomated Plasmapheresis Machine OperationAbility to Follow Oral and Written InstructionsAbility to Work with Personal Protective Equipment

About the role

Key responsibilities & impact

Assist in determining donor suitability
Establish rapport with donors to ensure customer happiness and confidentiality
Respond to and assist with donor reactions
Monitor donors and equipment to ensure donor health and product quality
Set up, disconnect, and operate automated plasmapheresis machines
Disconnect and dispose of contaminated disposable equipment
Work in a plasma center producing plasma-derived medicines

Requirements

What you’ll need

Superior customer service standards
High School diploma or GED
Ability to work a flexible schedule
Interest in making a difference in the world
Required state licensures or certifications where applicable
Ability to comprehend and follow oral and written instructions
Ability to listen to and understand spoken information
Ability to relate sensitive information to diverse groups
Ability to stand for 6 to 8 hours per day
Ability to bend and twist neck and waist for 1–2 hours per day
Frequent hand, finger, wrist, and foot movement
Ability to make precise coordinated movements to grasp and manipulate objects
Ability to walk up to 6–8 hours per day
Ability to lift 15 lbs., with a maximum lift of 50 lbs.
Hearing acuity essential
Correctable near and far vision requirements
Color perception/discrimination
Ability to work with personal protective equipment
Ability to work in exposure to biological fluids, infectious organisms, electrical equipment, and temperatures below 32°F

Benefits

Comp & perks

Flexible schedule
Training provided ("We Train")

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Donor Suitability AssessmentAutomated Plasmapheresis Machine OperationContaminated Equipment DisposalPrecise Coordinated MovementsMonitoring Donor HealthProduct Quality Assurance

Soft Skills

Establishing Rapport with DonorsListening and Understanding Spoken InformationRelating Sensitive Information to Diverse Groups

Certifications & Qualifications

State Licensures or Certifications

Industry Keywords

Plasma CenterPlasma-Derived MedicinesBiological FluidsInfectious OrganismsPersonal Protective Equipment