Demonstrates expertise in donor suitability assessment and customer service while ensuring compliance with health and safety standards. Proficient in operating plasmapheresis machines and maintaining donor confidentiality.

Highest-signal resume keywords

Customer Service StandardsPlasmapheresis Machine OperationState Licensures or CertificationsHealth and Safety ComplianceBiological Fluids Handling

About the role

Key responsibilities & impact

Assist in determining donor suitability
Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
Respond to and assist with handling donor reactions
Monitor donors and equipment to ensure donor health and product quality
Set up, disconnect, and operate automated plasmapheresis machines
Disconnect and dispose of contaminated disposable equipment
Work in a plasma center supporting Grifols’ plasma-derived medicines operations

Requirements

What you’ll need

Superior customer service standards
A High School diploma or GED
Ability to work a flexible schedule
An interest in making a difference in the world
Obtains required state licensures or certifications where applicable
Ability to comprehend and follow oral and written instructions
Ability to listen to and understand spoken information and ideas
Ability to perform precise, coordinated finger, hand, and wrist movements
Hearing acuity essential
Correctable near and far vision requirements: 20/30 in one eye and 20/100 in the other eye
Ability to lift 15 lbs., with a maximum lift of 50 lbs.
Ability to stand 6 to 8 hours per day and walk up to 6 to 8 hours per day
Ability to work around biological fluids, infectious organisms, electrical equipment, and temperatures below 32°F
Ability to use required personal protective equipment

Benefits

Comp & perks

Regular full-time employment
Training provided ("We Train")
Equal employment opportunities
Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold-gear

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Donor Suitability AssessmentPlasmapheresis Machine OperationContaminated Equipment DisposalPrecise Hand MovementsAbility to Lift 50 lbs

Soft Skills

Rapport BuildingListening SkillsOral and Written Comprehension

Tools & Technologies

Automated Plasmapheresis MachinesPersonal Protective Equipment

Certifications & Qualifications

State Licensures or Certifications

Industry Keywords

Plasma Center OperationsPlasma-Derived MedicinesDonor Health Monitoring