Hanger, Inc.

Technician

• Fabricate and repair orthotic and/or prosthetic devices using appropriate hand tools
• Perform ordering, receiving, and other inventory tasks as assigned
• Fit and deliver prefabricated and off-the-shelf orthoses such as cervical orthoses, pressure gradient hose, and trusses
• Educate patients on the application, use, care, and expected outcome for DME products according to physician instructions and manufacturer recommendations
• Contact vendors to order orthotic fabrication materials
• Maintain inventory of items used during the fabrication process
• Work closely with clinicians and patients to adjust and repair devices
• Work in a workshop environment focused on fabrication

Orthotics & Prosthetics Technician

General

• Evaluate pediatric patients’ needs related to disease and functional loss
• Collaborate with physicians, therapists and rehabilitation team members
• Recommend prosthetic and/or orthotic treatment options
• Formulate designs for prosthetic and/or orthotic devices
• Select materials, take cast measurements, modify models and prepare layouts
• Fit devices, including static and dynamic alignments
• Evaluate, adjust and ensure device fit, function, medical efficacy and quality
• Instruct patients in the use of prosthetic and orthotic devices
• Identify and resolve device issues to ensure patient satisfaction
• Provide follow-up with patients and physicians
• Provide in-service training to physicians and allied health professionals
• Manage materials, quality and performance processes while balancing cost and operational performance
• Meet with physicians, case managers and referral sources to review services and develop referral relationships
• Implement strategies to meet and exceed revenue targets
• Maintain detailed clinical notes in patient records
• Mentor residents or newly certified clinicians when needed
• Assist other clinical staff
• Support administrative reimbursement activities
• Follow safety, Medicare, governmental, bloodborne pathogen and OSHA requirements
• Perform other duties and special projects as assigned
• May perform on-call or hospital calls and float between Hanger Clinic locations

Certified Prosthetist Orthotist/CO, Pediatric Specialist

Clinician

• Provide or supervise comprehensive prosthetic and orthotic care
• Collaborate with physicians to evaluate patient needs and recommend treatment options
• Examine and evaluate patients in relation to disease and functional loss
• Formulate designs for prosthetic and orthotic devices
• Select materials, make cast measurements, modify models and prepare layouts
• Perform fitting, including static and dynamic alignments
• Evaluate and adjust devices for fit, function, medical efficacy and quality
• Instruct patients in use of prosthetic and orthotic devices
• Identify and resolve device issues to ensure patient satisfaction
• Provide follow-up with patients and physicians
• Provide in-service training to physicians and allied health professionals
• Manage materials, quality and performance processes while balancing cost and operational performance
• Meet with physicians, case managers and referral sources to review services and develop referral relationships
• Implement strategies to meet and exceed revenue targets with management
• Provide detailed clinical notes in patient records
• Mentor residents or newly certified clinicians as needed
• Assist other clinical staff
• Provide information to administrative staff for reimbursement activities
• Follow safety, Medicare, governmental, bloodborne pathogen and OSHA requirements
• Perform other duties or special projects as assigned
• May perform on-call or hospital calls and float between Hanger Clinic locations

Prosthetist and Orthotist Clinician, CPO, CO, CP, Board Eligible

• Provide or supervise comprehensive prosthetic and orthotic care
• Assess patients and formulate, implement and follow up on treatment plans
• Collaborate with physicians to evaluate patient needs and recommend treatment options
• Formulate designs for prosthetic and orthotic devices
• Select materials, make cast measurements, model modifications and layouts
• Perform fitting, including static and dynamic alignments
• Evaluate and adjust devices for fit, function, medical efficacy and quality
• Instruct patients in the use of prosthetic and orthotic devices
• Identify and reconcile device issues to ensure patient satisfaction
• Provide follow-up with patients and physicians
• Provide in-service training to physicians and allied health professionals
• Manage materials, quality and performance processes while balancing costs and operational performance
• Develop referral relationships with physicians, case managers and other referral sources
• Plan and implement strategies to meet and exceed revenue targets
• Maintain detailed clinical notes in patient records
• Mentor residents or newly certified clinicians as needed
• Assist other clinical staff
• Provide information to administrative staff for reimbursement activities
• Follow safety, Medicare, governmental, bloodborne pathogen and OSHA requirements
• Perform other duties or special projects as assigned
• Perform on-call, hospital calls or float between Hanger Clinic locations as needed

Prosthetist and Orthotist Clinician, CPO

Patient Coordinator

• Greet and assist patients upon arrival, provide information on wait times, and address inquiries at the front desk or reception area.
• Verify and update patient demographics and insurance details during check-in.
• Handle walk-in registrations.
• Collect patient payments, including deductibles, copays, and co-insurance at the front desk.
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
• Serve as a liaison for clinic services, offering information on patient experience programs, support groups, and other resources.
• Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information.
• Ensure accurate and complete electronic health records for all patients.

Patient Access Coordinator

• Provide or supervise comprehensive prosthetic and orthotic care
• Assess patients, formulate treatment plans, implement plans and follow up with patients
• Evaluate and analyze patient needs in collaboration with physicians
• Recommend treatment options to physicians
• Examine and evaluate patient needs related to disease and functional loss
• Design prosthetic and orthotic devices
• Select materials, take cast measurements, modify models and prepare layouts
• Perform fitting, including static and dynamic alignments
• Evaluate devices on patients and adjust fit, function, medical efficacy and quality
• Instruct patients in use of prosthetic and orthotic devices
• Identify and reconcile device issues to ensure patient satisfaction
• Provide follow-up with patients and physicians
• Provide in-service training to physicians and allied health professionals
• Manage materials, quality and performance processes while balancing cost and operational performance
• Meet with physicians, case managers and referral sources to review services and develop business relationships
• Plan and implement strategies to meet or exceed revenue targets with management
• Document detailed clinical notes in patient records
• Mentor residents or newly certified clinicians
• Assist other clinical staff
• Provide information to administrative staff for reimbursement activities
• Follow safety, Medicare, governmental, bloodborne pathogen and OSHA requirements
• Perform other duties or special projects as assigned
• May perform on-call or hospital calls, or float between Hanger Clinic locations

Prosthetist and/or Orthotist Clinician, CPO

• Collaborate with physicians to evaluate and analyze patients’ need for prosthetic and/or orthotic services.
• Recommend treatment options to physicians when necessary.
• Examine and evaluate patient needs related to disease and functional loss.
• Formulate designs for prosthetic and/or orthotic devices.
• Select materials, take cast measurements, perform model modifications and layouts.
• Perform fitting, including static and dynamic alignments.
• Evaluate and adjust devices for fit, function, medical efficacy and quality.
• Instruct patients in use of prosthetic and/or orthotic devices.
• Identify and reconcile issues to ensure patient satisfaction.
• Provide follow-up with patients and physicians.
• Provide in-service training to physicians and allied healthcare professionals.
• Manage materials, quality and performance processes to maximize device quality and medical efficacy while balancing costs and operational/financial performance.
• Meet with physicians, case managers and referral sources to review services and capabilities and develop referral relationships.
• Plan and implement strategies to meet and exceed revenue targets with management.
• Provide detailed clinical notes to patient records.
• Mentor residents or newly certified clinicians as needed.
• Assist other clinical staff.
• Provide information to administrative staff for reimbursement activities.
• Follow safety, Medicare, governmental, bloodborne and OSHA requirements.
• Perform other assigned duties or special projects.
• May perform on-call or hospital calls, or float between Hanger Clinic locations.

Prosthetist and/or Orthotist Clinician, CPO, CO, CP

• Greet and assist patients upon arrival, provide information on wait times, and address inquiries at the front desk or reception area
• Verify and update patient demographics and insurance details during check-in
• Handle walk-in registrations
• Collect patient payments, including deductibles, copays, and co-insurance at the front desk
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans
• Serve as a liaison for clinic services, offering information on patient experience programs, support groups, and other resources
• Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information
• Ensure accurate and complete electronic health records for all patients

• Greet and assist patients upon arrival, provide information on wait times, and address front-desk inquiries.
• Verify and update patient demographics and insurance details during check-in.
• Handle walk-in registrations.
• Collect patient payments, including deductibles, copays, and co-insurance.
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
• Serve as a liaison for clinic services and provide information on patient experience programs, support groups, and other resources.
• Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information.
• Ensure accurate and complete electronic health records for all patients.

Clinical Assistant

• Assist certified clinicians in delivering patient care services under direct supervision
• Prepare treatment rooms and patients for clinical procedures
• Perform technical fabrication tasks, including making and modifying molds
• Execute treatment modifications, adjustments, and repairs as directed by the supervising clinician
• Fit and provide soft goods items to patients
• Provide alterations and adjustments to soft goods items as needed
• Provide orthotics fitting services independently
• Assist with selected patient follow-up care under clinician direction
• Complete and maintain accurate, timely documentation of all patient care provided
• Communicate patient information and care outcomes to the supervising clinician
• Ensure all patient procedures comply with clinical protocols and standards
• Perform shipping, receiving, and inventory monitoring of prosthetic and orthotic materials
• Contact and coordinate with vendors to order necessary materials and supplies
• Maintain a clean, safe and orderly work environment
• Adhere to safety regulations, Medicare and governmental regulations, blood borne requirements, and OSHA requirements

Clinical Assistant – Certified Orthotic Fitter

• Assist certified clinicians in delivering patient care services under direct supervision
• Prepare treatment rooms and patients for clinical procedures
• Perform technical fabrication tasks, including making and modifying molds
• Execute treatment modifications, adjustments, and repairs as directed by the supervising clinician
• Fit and provide soft goods items to patients
• Provide alterations and adjustments to soft goods items as needed
• Provide orthotics fitting services independently
• Assist with selected patient follow-up care under clinician direction
• Complete and maintain accurate, timely documentation of all patient care provided
• Communicate patient information and care outcomes to the supervising clinician
• Ensure all patient procedures comply with clinical protocols and standards
• Perform shipping, receiving, and inventory monitoring of prosthetic and orthotic materials
• Contact and coordinate with vendors to order necessary materials and supplies
• Maintain a clean, safe and orderly work environment
• Adhere to all safety regulations, Medicare and other governmental regulations, blood borne requirements, and OSHA requirements

• Examine and evaluate patients' needs in relation to disease and functional loss
• Perform independent patient care for devices within scope
• Evaluate orthotic devices on patients and adjust them to assure fit, function, medical efficacy, and quality
• Instruct patients in the use of orthotic devices
• Identify and reconcile issues and problems to ensure patient satisfaction
• Provide detailed clinical notes to patient records
• Provide information to administrative staff for reimbursement activities
• Follow up with patients and physicians
• Provide in-service training to physicians and allied health care professionals
• Assist other clinical staff
• Adhere to safety regulations and Medicare, HIPAA, governmental, bloodborne, and OSHA requirements
• Perform other duties or special projects as assigned
• Work under indirect supervision of a certified orthotist on projects of moderate complexity or custom nature when privileged

Certified Orthotic Fitter

• Provide the highest level of customer service to patients, fellow employees, and referral sources.
• Provide counseling to patients regarding their financial responsibility once benefits have been verified.
• Obtain co-payments and over-the-counter cash when applicable; complete cash receipts per guidelines.
• Maintain accurate and complete patient files in compliance with Hanger policies.
• Ensure privacy and security of protected health information per HIPAA rules.
• Assist with patient follow-up as directed.
• Assist with quality assurance to ensure patient satisfaction with Patient Care Center services.
• Comply with internal controls for cash receipts, billing system data entry, and bank deposits.
• Enter patient demographics and insurance verifications.
• Manage multiple phone lines efficiently.
• Record clear, concise, and accurate written documentation.
• File patient charts and other documentation according to established guidelines.
• Coordinate clinician schedules for patient appointment coverage and out-of-office calls.
• Process and monitor referrals, authorizations, and prescriptions to ensure complete information is received promptly.
• Perform other duties or special projects as assigned.

• Greet and assist patients upon arrival, provide wait-time information, and address front-desk inquiries.
• Verify and update patient demographics and insurance details during check-in.
• Handle walk-in registrations.
• Collect patient payments, including deductibles, copays, and co-insurance.
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
• Serve as a liaison for clinic services and provide information about patient experience programs, support groups, and other resources.
• Collaborate with the Revenue Cycle Management team to obtain necessary patient information.
• Maintain accurate and complete electronic health records.