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Hastings Insurance CompanyCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex coverage and high-exposure claims, including litigation and settlement strategies. Proficient in negotiation, analytical thinking, and maintaining accurate claim documentation while collaborating with various stakeholders.
Highest-signal resume keywords
Claims ManagementLitigation HandlingSettlement NegotiationAnalytical SkillsProfessional Insurance Designation
About the role
Key responsibilities & impact- Manage a caseload of complex coverage and high-exposure claims, including litigated and non-litigated matters, from investigation through resolution
- Investigate and evaluate claim exposures and applicable policy coverage
- Develop claim handling, litigation, and settlement strategies
- Collaborate with defense counsel, insureds, claimants, attorneys, and other stakeholders
- Evaluate and negotiate settlements within established authority levels
- Establish, evaluate, and maintain claim reserves
- Participate in mediations, arbitrations, hearings, trials, and other legal proceedings
- Pursue subrogation, salvage, and loss mitigation opportunities
- Maintain accurate and timely claim documentation
- Identify potential fraud indicators and coordinate referrals to the Special Investigations Unit
- Serve as a technical resource and mentor to claims professionals
- Communicate claim developments, emerging trends, and exposure areas to internal departments
Requirements
What you’ll need- Bachelor's degree or an equivalent combination of insurance education and professional experience required
- Minimum of five years of progressively responsible property and casualty insurance claims experience required
- Ten or more years of claims experience, including commercial claims and litigation handling, preferred
- Demonstrated knowledge of complex coverage issues, high-exposure claims, litigation processes, and settlement negotiations
- Strong analytical, critical thinking, and decision-making skills
- Proven negotiation and conflict resolution skills
- Excellent written and verbal communication skills
- Strong organizational and time management skills
- Proficiency with claims management systems and Microsoft Office applications
- Professional insurance designation, or active pursuit of a designation, preferred
- Ability to obtain and maintain applicable state adjuster licenses and continuing education requirements, as necessary
- Ability to reside in Michigan, Ohio, Indiana, Illinois, or Wisconsin
- Occasional travel required; candidates outside the preferred geographic area should anticipate approximately 10% overnight travel
Benefits
Comp & perks- 401(k) with company matching contributions
- Generous paid time off
- Tuition assistance
- Professional development assistance
- Company performance-based incentive compensation opportunities
- Remote work arrangement
- Collaborative, down-to-earth culture
- Growth opportunities
- Occasional travel expenses may be covered as required by business needs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims InvestigationCoverage EvaluationClaim Reserves ManagementSubrogation PursuitFraud DetectionMediation ParticipationArbitration ParticipationTrial ParticipationMicrosoft Office ProficiencyClaims Management Systems
Soft Skills
Decision-MakingConflict ResolutionOrganizational SkillsTime ManagementCommunication Skills
Certifications & Qualifications
State Adjuster LicensesProfessional Insurance Designation
Industry Keywords
Property InsuranceCasualty InsuranceHigh-Exposure ClaimsLitigation ProcessesClaims Experience