Software Engineer

• Service offerings through efficiency initiatives
• Assist with programs and initiatives to enhance customer experience
• Configure account structures across the service applications
• Configure process automation tools to support key business metrics
• Perform other duties as assigned

Global Services Engineering Intern

Account Executive

• Build strong relationships with school district administrators and teachers
• Focus exclusively on new business within an assigned territory
• Develop tailored strategies to address customer challenges and achieve sales targets
• Plan and execute strategic sales calls with clear objectives and actionable outcomes
• Stay ahead of market trends and inform Area Management of key insights
• Address customer inquiries with urgency and care
• Communicate product features and benefits to decision-makers
• Maintain knowledge of state and local adoption cycles
• Collaborate with internal and external resources to maximize territory success
• Keep Salesforce.com updated
• Travel within the territory up to 60%, using domestic air travel and driving

• Promote student success within assigned school district territories
• Forge partnerships with account administrators and educators to deliver tailored solutions that enhance educational outcomes
• Manage existing accounts and identify promising new business opportunities
• Develop relationships with key stakeholders to drive pipeline and close Core and Supplemental business
• Forecast accurately and use Salesforce territory data to identify, progress, and close sales opportunities
• Develop and execute account plans using internal processes, systems, partners, and teams
• Build pipeline of at least 2.5 times the sales quota, work opportunities, and close business for quota achievement
• Respond to customer requests and concerns in a timely manner
• Build trust and work toward becoming a trusted advisor in the territory
• Route customer requests and needs through HMH internal processes and monitor inquiries to resolution

Senior Account Executive

Financial Planning and Analysis

• Prepare and distribute accurate and timely financial reports and dashboards for the C-Suite, Board of Directors, and Private Equity Owners
• Conduct variance, trend, and profitability analyses, primarily focused on COGS and volume/rate/mix variances
• Lead development and maintenance of annual budgets and forecasts
• Collaborate with technical resources to maintain and update financial models and databases
• Utilize Anaplan to streamline data processes and enhance reporting and planning capabilities
• Monitor financial metrics and KPIs, identify improvement areas and risks, and recommend corrective actions
• Respond to ad hoc financial analysis requests from management and stakeholders
• Collaborate with Lines of Business, Treasury, Accounting, and Operations
• Improve automation of monthly reporting and analytical processes

Senior Financial Analyst

• Collaborate with account administrators and teachers to provide innovative solutions that drive student success
• Identify and develop new business opportunities within the assigned territory
• Act as a trusted advisor and leverage internal resources for complex deal closure
• Maintain precise SFDC data for territory management and accurate forecasting
• Develop account plans using research and relationship-building for tailored solutions
• Manage intricate deals by aligning decision-makers, products, and funding sources
• Foster and maintain strong, long-term customer relationships to enhance satisfaction and retention
• Monitor industry trends, competitors, and market conditions
• Track and analyze sales performance using KPIs
• Collaborate with internal teams to ensure seamless customer experiences
• Maintain up-to-date product knowledge and communicate value propositions
• Provide accurate sales forecasts and regular territory-performance reports to management
• Gather and integrate customer feedback to inform product development and improvements
• Meet or exceed sales targets and revenue goals

Account Executive – Small Accounts

• Collaborate with account administrators and teachers to provide innovative solutions that drive student success
• Identify and develop new business opportunities within the assigned territory
• Act as a trusted advisor, leveraging internal resources for complex deal closure
• Maintain precise SFDC data for territory management and accurate forecasting
• Develop account plans using research and relationship-building for tailored solutions
• Manage intricate deals, aligning decision-makers, products, and funding sources
• Foster and maintain strong, long-term customer relationships to enhance satisfaction and retention
• Monitor industry trends, competitors, and market conditions
• Track and analyze sales performance using KPIs
• Collaborate with internal teams to ensure a seamless customer experience
• Maintain up-to-date product knowledge and communicate value propositions
• Participate in ongoing sales training and development programs
• Provide accurate sales forecasts and regular territory performance reports to management
• Gather and integrate customer feedback to inform product development and improvements
• Meet or exceed sales targets and revenue goals

Account Executive, Small Accounts

Content Marketing Manager

• Deliver customized pre-sales support to school customers in collaboration with sales partners
• Deliver virtual and onsite pre-sales product presentations and platform demonstrations
• Provide sales presentations, live software demonstrations, teaching model lessons and recorded videos
• Support sales pilots and engage in customer conversations
• Collaborate with the Director of Curriculum and Content, Account Executives, sales partners and peers
• Explore customer needs for education solutions
• Handle customer questions and overcome objections
• Position products using product knowledge, market issues, curriculum trends and customer needs
• Utilize competitor product knowledge in HMH product demonstrations
• Provide initial training and ongoing support for sales pilots
• Deliver data-driven customer presentations to support Customer Success and annual renewable revenue
• Create Camtasia videos for RFP submissions, sales opportunities and pilots
• Learn Salesforce and other HMH software programs as required
• Demonstrate understanding of assigned disciplines, products, pedagogy and technology
• Learn multiple content areas and data-driven instructional exploration techniques
• Complete project work as assigned
• Utilize AI to enhance workplace and customer account performance

Content Specialist – K-8 Math & Literacy

• Promote student success within assigned school district territories
• Forge partnerships with account administrators and educators
• Deliver tailored solutions that enhance educational outcomes
• Manage existing accounts and identify promising new business opportunities
• Act as a trusted advisor and utilize internal resources to close complex deals
• Maintain accurate Salesforce data for territory and account planning
• Use Salesforce for forecasting, identifying opportunities, advancing deals, and closing sales
• Research accounts and analyze data, account history, and market insights to develop comprehensive account plans
• Manage complex deals involving multiple decision-makers, products, and funding sources
• Negotiate skillfully to secure successful sales

Senior Account Executive – Small Accounts

• Develop tailored strategies to address customer challenges while achieving sales targets
• Build trusted relationships by understanding district needs and delivering exceptional support
• Plan and execute strategic sales calls with clear objectives and actionable outcomes
• Stay ahead of market trends and inform Area Management of key insights
• Address customer inquiries with urgency and care
• Communicate product features and benefits effectively to decision-makers
• Maintain up-to-date knowledge of state and local adoption cycles to seize timely opportunities
• Collaborate with internal and external resources to maximize territory success
• Keep Salesforce.com updated with current information
• Travel within the assigned territory up to 60%, combining domestic air travel and driving
• Focus exclusively on new business and identify and meet the needs of school districts within the assigned territory

• Develop tailored strategies to address customer challenges while achieving sales targets
• Build trusted relationships with school district administrators and teachers
• Plan and execute strategic sales calls with clear objectives and actionable outcomes
• Stay ahead of market trends and inform Area Management of key insights
• Address customer inquiries with urgency and care
• Communicate product features and benefits to decision-makers
• Maintain knowledge of state and local adoption cycles
• Collaborate with internal and external resources to maximize territory success
• Keep Salesforce.com updated with current information
• Travel within the territory up to 60%, combining domestic air travel and driving
• Focus exclusively on new business and identify and meet the needs of school districts within an assigned territory

Field Account Executive – Southern California

Designer

• Provide ELA and Science subject matter expertise in the use of NWEA assessment data relating to teaching and learning.
• Develop content promoting appropriate and consistent use of HMH/NWEA products and data.
• Review, evaluate, and revise materials for HMH and Heinemann products, including Into Math, Into Reading, and Waggle.
• Lead projects, track deliverables for timeliness and quality, and communicate progress and concerns with proposed solutions to leadership.
• Create and maintain high-quality assessment items and passages aligned with standards, frameworks, resources, checklists, specifications, and style guides.
• Contribute to process documentation and evaluate passage or item bank inventories.
• Serve as an ELA and Science subject matter expert when collaborating with internal and external stakeholders.
• Consult with program management, attend relevant meetings, and track project progress.
• Apply evidence-based and equitable practices to product strategies and approaches.
• Facilitate project launch meetings and lead development-specific project meetings.
• Generate ideas to improve processes and procedures.
• Help ensure tasks are completed on schedule and within budget and meet financial, legal, and organizational requirements.
• Collaborate with cross-functional stakeholders to understand and communicate direction.
• Support Scrum methodology across the division and staff large-scale assessment and content-connection work.
• Present informational or professional development workshops and help train and mentor staff.
• Develop and communicate expertise in development tools, software, and processes.
• Enact project changes and report when additional intervention is needed.

Global Services Engineering Intern

Account Executive

Senior Account Executive

Senior Financial Analyst

Account Executive – Small Accounts

Account Executive, Small Accounts

Content Specialist – K-8 Math & Literacy

Senior Account Executive – Small Accounts

Account Executive

Field Account Executive – Southern California

Senior Assessment Designer – ELA, Science