Insulet Corporation

Insurance

• Assist with risk-based audits across operational, manufacturing, commercial, corporate, technology, supply chain, and other business functions
• Participate in process walkthroughs, stakeholder interviews, and documentation of key business processes and controls
• Perform audit testing and analyze information to evaluate process design and effectiveness and identify improvement opportunities
• Support enterprise risk assessment, risk monitoring, and reporting activities
• Participate in risk workshops and discussions with business stakeholders
• Help document risk mitigation plans and track progress against established commitments
• Analyze business and audit data using Microsoft Excel, Power BI, and other analytics tools
• Support continuous auditing and monitoring initiatives through data analysis
• Identify trends, anomalies, and potential opportunities for process improvement
• Explore appropriate uses of artificial intelligence and other emerging technologies to enhance audit and risk management activities
• Collaborate with Finance, Quality, Compliance, Information Technology, Operations, and other business partners
• Gain exposure to Insulet's Internal Controls (SOX) function and understand its coordination with Internal Audit and other assurance functions
• Communicate project results and recommendations to department leadership

Intern, Internal Audit, Enterprise Risk Management

Human Resources

• Own Insulet’s People Analytics function within the Global HR Technology team
• Drive data-informed talent decisions by managing analytics priorities and aligning resources to strategic business needs
• Partner with HR and business leaders to deliver predictive and actionable insights across the employee lifecycle
• Act as a strategic partner to senior People leaders, translating complex data into actionable insights
• Lead exploratory and predictive analyses to anticipate talent trends and uncover emerging risks
• Equip leaders to navigate tradeoffs, assess risks, and understand likely outcomes
• Design, evolve, and maintain decision-oriented dashboards highlighting key people metrics
• Collaborate with People Tech and data teams to ensure accuracy, consistency, and usability of people data across Workday, survey platforms, and planning tools

Manager, Global HR Analytics

Mechanical Engineer

• Develop concepts and prototypes with other R&D engineers
• Use in-house prototyping capabilities, including 3D printing, lathe, and mill, to prototype, iterate, and validate ideas
• Create CAD designs and oversee fabrication of prototypes with outside vendors
• Analyze and test design concepts for feasibility and performance
• Support concept development, detail design, fabrication, assembly/testing, and final reporting/presenting findings
• Support critical design validation testing as needed for program development
• Present concepts, analyses, and findings to internal teams and stakeholders
• Perform other duties as required

Co-op, R&D Mechanical Engineering

Analyst

• Manage multiple queues promptly and accurately
• Verify and audit customer information in Salesforce
• Support additional business functions with documentation auditing
• Work with departments receiving customer-related documentation
• Distribute correspondence and documentation received via fax and email
• Attach documentation correctly to customer records
• Follow standardized workflows independently
• Perform duplicate auditing through manual customer-data verification in Salesforce
• Perform physician verification through manual provider-data verification
• Manage consent verification queues and assign outreach tasks
• Review voicemail buckets and assign items to the appropriate representative
• Review faxes and link documentation to the appropriate customer record
• Perform UHC BI’s
• Process training records submitted by Clinical Services Managers
• Validate clinic contract assignments
• Provide feedback to management as needed
• Perform additional duties and projects assigned by management

Back Office Analyst, Medical Devices

Customer Retention Specialist

• Strengthen long-term adoption of Omnipod products and improve health and quality-of-life outcomes for people living with diabetes
• Deliver personalized education and training to new and existing patients and healthcare providers via phone and virtual platforms
• Provide proactive follow-up, clinical consultation, recommendations, and troubleshooting to support sustained device adoption
• Educate customers and healthcare providers on Omnipod data and reporting tools
• Manage routine and moderately complex customer scenarios and escalate issues outside established guidelines
• Serve as the clinical retention contact for an assigned geographic territory
• Conduct proactive outreach to assess satisfaction, reinforce product value, and resolve concerns
• Use clinical retention selling techniques to influence continued Omnipod use
• Identify disengagement or churn indicators through data assessment and analytics
• Collaborate with Customer Success teams on targeted save strategies
• Assess barriers to therapy continuation and apply patient-centered solutions
• Develop knowledge of regional healthcare systems, diabetes centers, referral patterns, and payer considerations
• Partner with healthcare providers to align education with treatment plans
• Collaborate with Clinical Services Managers, regional field teams, sales leadership, Customer Success, Customer Care Retention, Commercial, Marketing, Data Insights, and Voice of the Customer teams
• Identify and communicate regional trends, risks, and opportunities
• Contribute to educational tools, customer journeys, and targeted retention campaigns
• Support clinicians and customers with clinical software and digital diabetes management tools
• Document customer interactions, outcomes, and next steps in Salesforce
• Review engagement data, usage patterns, and retention metrics to identify trends and risks
• Participate in data-driven initiatives to improve regional retention performance and program effectiveness
• Share insights that improve retention programs and customer workflows

Clinical Retention Specialist, North – MA, NY, PA, NJ, ME, CT, RI, NH, VT

• Understand company strategy, market opportunities, and corporate strategic imperatives
• Drive linkage of corporate strategy to commercial objectives through KPIs and related insights
• Build and maintain rapport with commercial business partners in sales, marketing, market access, and customer care
• Develop KPIs supporting commercial initiatives and ongoing operational needs
• Drive continuous improvement, automation, and self-service insights consumption using tools such as Salesforce.com, reporting, and training
• Develop and maintain performance dashboards and comprehensive reporting
• Conduct analysis and make recommendations for commercial initiatives to drive growth and achieve commercial strategy and objectives
• Connect commercial teams and IT to align strategy and tactics and inform prioritization decisions
• Identify and evaluate underlying commercial challenges and recommend actions to improve outcomes or mitigate risk
• Support Insulet’s commercial success and growth

Senior Analyst, Commercial Insights, Analytics

• Apply evidence-based diabetes management knowledge to support patient interactions and successful Omnipod therapy use
• Deliver personalized education and training to new and existing patients and healthcare providers via phone and virtual platforms
• Provide proactive follow-up, clinical consultation, recommendations, and troubleshooting to sustain device adoption
• Educate customers and healthcare providers on Omnipod data and reporting tools
• Determine appropriate actions for routine and moderately complex scenarios and escalate issues outside established guidelines
• Serve as the clinical retention contact for an assigned geographic territory
• Conduct proactive outreach to assess satisfaction, reinforce product value, and resolve concerns
• Use clinical retention selling techniques to influence continued Omnipod use
• Identify disengagement or churn indicators through data assessment and analytics
• Collaborate with Customer Success teams on targeted retention strategies
• Assess barriers to therapy continuation and apply patient-centered solutions
• Develop knowledge of regional healthcare systems, diabetes centers, referral patterns, and payer considerations
• Partner with healthcare providers to align education with treatment plans
• Collaborate with Clinical Services Managers, regional field teams, sales leadership, and cross-functional teams
• Contribute to educational tools, customer journeys, and targeted retention campaigns
• Support clinicians and customers with clinical software and digital diabetes management tools
• Document customer interactions, outcomes, and next steps in Salesforce
• Review engagement data, usage patterns, and retention metrics to identify trends and risks
• Participate in data-driven initiatives to improve regional retention performance and program effectiveness
• Share insights that improve retention programs and customer workflows

Clinical Retention Specialist – West CA, AZ, CO, HI, ID, KS, MT, NV, OR, UT, WA

Compliance

• Lead activities supporting domestic and international regulatory registrations and submissions
• Support regulatory approval of medical devices across product development, manufacturing, and clinical studies
• Provide pre-market, post-market, physician-initiated study, compliance, and corporate regulatory support
• Partner with Marketing and Development teams on marketed products, labeling, promotional materials, product changes, and approval documentation
• Compile and submit documentation for marketing initiatives and review promotional materials for regulatory impact
• Review packaging and labeling changes, translations, vendor documentation, certifications, and quality fitness
• Represent Regulatory Affairs on project teams and in meetings concerning labeling and promotion
• Assist with 510(k), IDE, PMA, PMA updates, CE Marking, Canadian, EU, and ROW registrations
• Prepare submissions and reports for the FDA and other international regulatory agencies
• Plan, create, organize, and interpret regulatory submission documents
• Review and approve specifications, procedures, schedules, test protocols, reports, and validations
• Evaluate and present change assessments and review, evaluate, and approve Engineering Change Orders

Senior Regulatory Affairs Specialist

Systems Engineer

• Manage verification and validation activities and deliverables for new product development and sustaining products
• Develop detailed verification and validation plans and schedules
• Perform requirements analysis and manage test cases and test runs using RQM tools, including DOORS, Helix, and Jama
• Collaborate with Systems Engineering to ensure requirements are testable
• Participate in planning and execution of technical project work
• Create and document test methodologies and provide product/design feedback
• Communicate with team members to ensure engagement and efficient operation
• Analyze post-execution design changes to determine required regression testing
• Provide technical consulting and mentoring to early-career Design Verification Test Team members
• Manage third-party verification activities for compliance with applicable standards
• Develop and update test cases, perform dry runs, and review coverage of typical, alternate, and negative paths
• Maintain product configuration management for assigned projects
• Perform verification testing according to prescribed test cases
• Ensure compliance with Insulet quality policies, procedures, practices, and applicable regulations