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Risk Manager – Retail & Commercial Banking
Santander
Posted: 10/8/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Non-Financial Risk Management and Risk Framework application, with strong analytical capabilities to identify emerging risks and trends. Proven ability to engage stakeholders effectively and deliver training on governance and risk management processes.
Highest-signal resume keywords
Operational Risk ManagementMetricStream ExpertiseRisk Framework OversightStakeholder ManagementAnalytical Capability
About the role
Key responsibilities & impact- Lead day-to-day second-line oversight, challenge and first-line Risk engagement across assigned Life business areas and third-party relationships
- Act as the primary Risk Framework contact for assigned business areas
- Support effective relationships with business stakeholders and first-line Risk teams
- Act as Life non-financial risk subject matter expert for Risk Framework application and MetricStream utilisation
- Lead framework oversight activities, including review and challenge of RCSA, Issues, Events, KCAs, Processes and Risk Acceptances
- Design and deliver Risk Framework training
- Support implementation of framework enhancements and continuous improvement initiatives
- Analyse risk information to identify emerging risks, recurring themes, control concerns and areas requiring escalation
- Support assurance reviews, thematic assessments, project engagement and control environment assessments
- Contribute to Risk Opinions, Control Environment Assessments and governance outputs
- Coordinate engagement with specialist Risk and Compliance subject matter experts
- Support delivery of agreed actions and outcomes
- Provide risk analysis and insight for assurance planning, prioritisation and development of the Life non-financial risk assurance agenda
Requirements
What you’ll need- Experience within Operational Risk, Non-Financial Risk, Risk & Compliance or related control disciplines in a financial services environment
- Strong understanding of risk management frameworks, governance and risk management processes
- Expertise in risk management systems and technology platforms, particularly MetricStream
- Significant experience undertaking independent review and challenge of RCSA, Issues, Events, Risk Acceptances and other Risk Framework activities
- Ability to independently assess framework outputs and identify areas requiring challenge or escalation
- Strong business partnering and stakeholder management skills, including engagement with business stakeholders and first-line Risk teams
- Experience designing and delivering training, governance support and Risk Framework guidance
- Strong analytical capability, including identifying emerging risks, trends, recurring themes and cross-business read-across
- Experience supporting end-to-end assurance review activities, including planning, analysis, evidence gathering and fieldwork
- Experience supporting thematic assessments, project engagement and control environment reviews
- Strong written communication skills for contributing to Risk Opinions, Control Environment Assessments and governance outputs
- Experience coordinating multiple stakeholders and managing competing priorities within a regulated environment
- Desirable: experience in life insurance, pensions or other financial services operations
- Desirable: experience using data analytics and reporting tools for risk oversight and insight generation
- Desirable: relevant professional qualification or progress towards qualification, such as IRM, CII, ACA, CIMA, ACCA, IIA or equivalent
Benefits
Comp & perks- A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions)
- Access to Share Save and Share Incentive Plan
- Financial wellbeing and support services
- 38 days annual leave including bank holidays
- Opportunity to purchase up to five extra days
- Time Off When You Need It policy
- Comprehensive paid parental leave covering maternity, adoption, surrogacy, and paternity leave
- Private Healthcare
- Critical Illness cover
- Life Assurance
- Additional family options for health and protection cover
- Networking, support and development opportunities through employee-led networks
- Flexible working arrangements
- Workplace adjustments and reasonable adjustments during recruitment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Risk Management FrameworksRCSA Review and ChallengeControl Environment AssessmentsThematic AssessmentsAssurance Review Activities
Soft Skills
Business PartneringWritten CommunicationTraining DeliveryStakeholder EngagementPrioritization
Tools & Technologies
MetricStreamData Analytics Tools
Certifications & Qualifications
IRMCIIACACIMAACCAIIA
Industry Keywords
Financial ServicesLife InsurancePensionsRisk & ComplianceGovernance