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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong clinical assessment and prioritization skills while providing compassionate care through telehealth and digital platforms. Maintains accurate clinical documentation and collaborates effectively with healthcare professionals to enhance patient experience.
Highest-signal resume keywords
Registered Nurse ExperienceTelehealth ExperienceClinical Assessment SkillsAHPRA Practising CertificateDigital Health Familiarity
About the role
Key responsibilities & impact- Support new and existing patients throughout their treatment journey
- Review patient information, including questionnaires and clinical enquiries, within nursing scope and established clinical pathways
- Respond to patient messages and provide clinical education, advice and telephone support
- Assess symptoms, triage concerns and escalate appropriately
- Collaborate with medical practitioners, pharmacists, allied health professionals and other team members to coordinate patient care
- Maintain accurate, timely clinical documentation across digital systems
- Share feedback to improve systems, processes and patient experience
- Work shift hours across weekdays and weekends, with agreed hours based on service needs and availability
Requirements
What you’ll need- Current practising certificate without restrictions from AHPRA
- A minimum of 3-5 years’ experience as a Registered Nurse
- Previous clinical experience in telehealth or digital health
- Strong technological skills, with confidence navigating multiple digital platforms and learning new systems
- Excellent written and verbal communication skills, including the ability to provide clear, compassionate care remotely
- Strong clinical assessment, prioritisation and escalation skills
- Ability to review patient information, manage clinical enquiries and support safe, timely care within established digital pathways
- Availability for shift work, including weekends
- Emergency Department (ED) background and/or experience in men’s health, hair loss, dermatology, weight management, sexual health or mental health (highly regarded)
- Familiarity with asynchronous models of care (highly regarded)
Benefits
Comp & perks- Fully remote working model
- Established digital infrastructure and patient base
- Clear clinical governance and escalation pathways
- Collaborative virtual care team
- Access to on-demand training and development
- Up to 16 weeks paid parental leave
- Product discounts
- Two extra paid leave days during our annual office closure
- Purpose leave (mental health or L&D)
- EAP and wellbeing programs
- ClassPass discount
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical DocumentationPatient AssessmentTriage SkillsDigital Pathways ManagementEmergency Department ExperienceMen's Health KnowledgeDermatology KnowledgeWeight Management KnowledgeSexual Health KnowledgeMental Health Knowledge
Soft Skills
Excellent Communication SkillsCompassionate CareCollaboration SkillsFeedback Sharing
Tools & Technologies
Digital PlatformsAsynchronous Care Models
Certifications & Qualifications
Current AHPRA Practising Certificate
Industry Keywords
Patient CareClinical PathwaysShift WorkHealthcare Collaboration