Motive

Application Engineer

• Deploy, manage, and maintain applications on Linux bare metal servers and OpenShift/Kubernetes clusters
• Execute CI/CD pipelines and ensure reliable, repeatable releases across hybrid environments
• Build and maintain application observability using Prometheus, Grafana, and Zabbix
• Implement and maintain centralized logging using Grafana Loki, OpenSearch/Elasticsearch, Fluentd/Fluent Bit
• Develop Bash, Python, and JavaScript automation scripts to streamline deployments and reduce operational toil
• Participate in incident response and troubleshoot application or platform issues in live production
• Support night-time deployments and carry a pager on rotation
• Respond to emergencies, including weekends and holidays
• Collaborate with internal teams to improve deployment reliability and efficiency
• Learn new technologies, take direction, and develop skills as needed

Site Reliability Engineer – Application Development, Kubernetes, Linux

Product Manager

• Lead the management and execution of Motive's Workforce Management suite of products
• Manage a team of Product Managers
• Lead and manage products, ensuring exceptional end-user experiences
• Collaborate with cross-functional teams to understand customer needs, identify market opportunities, and develop growth strategies
• Build and shape a high-performing product team
• Conduct market and customer research to identify opportunities and challenges across diverse verticals
• Define clear product requirements based on customer needs
• Work with go-to-market teams to develop sales strategies and marketing campaigns
• Analyze performance metrics to measure product launch success
• Deliver customizable and performant products for customers of varying sizes, verticals, and markets

Director of Product – Workforce Management

Full-stack Engineer

• Build backend systems providing visibility into equipment location, utilization, and health
• Develop highly observable, reliable, and scalable backend services processing telemetry from hundreds of thousands of IoT devices
• Build and operate Kafka and Flink stream-processing pipelines for geofencing, alerting, trip construction, and asset location
• Design, build, and maintain scalable APIs for internal and external applications
• Collaborate with Embedded, IoT, and cross-functional teams on device data contracts and end-to-end feature delivery
• Reduce technical debt and improve code quality
• Leverage AI tools such as Cursor and CoPilot to increase productivity and code quality
• Work on AWS cloud infrastructure
• Mentor and learn from other engineers

Software Engineer – Monitoring

Software Engineer

• Lead and scale a high-performing engineering team responsible for core platform systems used across the company
• Define and drive multi-quarter platform initiatives that improve system reliability and product leverage
• Partner with product and engineering leaders to evolve the platform as a product, balancing long-term architecture with near-term business needs
• Turn ambiguous, high-impact problem areas such as system scalability, reliability, and platform abstractions into clear execution plans
• Drive alignment across teams working on interdependent internal platforms, infrastructure, and cloud governance systems
• Raise engineering quality, operational excellence, and execution across the platform organization
• Manage and mentor a multi-functional team across SRE, Operations, Data & AI Platform, and Database Engineering
• Own the cloud platform and run infrastructure as a product
• Drive enterprise-grade reliability for mission-critical systems
• Lead during critical moments and operate with company executives

Director of Engineering – Infrastructure & Operations

Financial Planning and Analysis

• Serve as a trusted finance partner to Go-To-Market leadership
• Translate business performance into clear insights and support planning and forecasting
• Own monthly, quarterly, and annual forecasting processes for assigned GTM functions
• Lead budget-versus-actuals analysis, identify key drivers, and communicate actionable recommendations
• Build and maintain financial models covering headcount, operating expenses, and other GTM investments
• Partner with functional leaders on annual plans, quarterly outlooks, and scenario analyses
• Analyze GTM operating metrics including pipeline, retention, churn, implementation activity, and sales efficiency
• Prepare recurring reporting and executive-ready materials for leadership reviews, operating meetings, and board-related requests
• Reconcile financial and operational data across systems, investigate discrepancies, and improve data quality and control
• Support headcount planning, hiring analysis, capacity modeling, and workforce investment decisions
• Create and improve dashboards, reporting tools, and analytical processes
• Identify opportunities to automate manual workflows and improve FP&A process scalability, accuracy, and timeliness
• Collaborate with Accounting, Data, Revenue Operations, People, and Corporate FP&A
• Provide ad hoc analysis and decision support for strategic initiatives, investment cases, and business priorities

Lead FP&A Analyst

Vice President

• Lead a world-class team of seasoned Account Executives
• Partner with Account Executives on prospecting strategy, account planning, pipeline reviews, and revenue targets
• Develop and execute strategic account and territory plans to meet or exceed ACV targets
• Track Account Executive performance against primary KPIs and coach and enable success
• Build a high-performance and accountable culture through hiring
• Partner with Sales Enablement on Account Executive training and coaching programs
• Collaborate with Account Executives and directly engage high-priority prospects to sell Motive's value
• Ensure effective use of CRM and operational tools, processes, and best practices for pipeline planning, forecasting, and sales execution

Regional Vice President, Strategic Sales

Customer Success Manager

• Report to the Director, Customer Success
• Serve as the face of Motive to customers within Mexico
• Ensure customers realize value from Motive's solutions
• Help customer leadership drive adoption and provide guidance on best practices
• Help customers and internal cross-functional teams resolve issues throughout the customer lifecycle
• Own a book of business with existing customers for expansion and renewals
• Ensure retention of revenue and renewal of all accounts
• Own adoption, training, and development of best practices
• Maintain customer satisfaction and nurture client health
• Identify ways for customers to realize value from the entire Motive platform
• Help customers navigate internal processes, including support tickets
• Help customers escalate support issues correctly when needed
• Handle high volumes of email, chat, and phone conversations
• Work with Sales and Implementation Consultants to ensure seamless handoffs

Program Manager

• Serve as the connective link between the Revenue organization and Enterprise Systems technical engineers for AI-related builds and deployments
• Translate business use cases into technical requirements and user stories
• Align timelines, project plans, and scope across technical and business teams
• Establish and maintain AI usage processes and policies with IT leaders
• Partner with business and data teams to identify, prepare, and maintain high-quality data sources
• Own the internal roadmap for AI agents, applications, and prompts
• Guide agile development through intake, sizing, development, QA, release, and ongoing support
• Collaborate with Revenue Developers on agent, application, and prompt engineering
• Size ongoing agentic-use-case consumption costs based on usage, token consumption, and model selection
• Create business cases for AI investment priorities and roadmap prioritization
• Coordinate GTM AI vendor evaluations, including vetting, trial criteria, procurement, infosec, legal, and internal-tool comparisons
• Provide executive and business-leader updates, explaining technical concepts in business terms and focusing on impact
• Establish internal AI product strategy and development practices for solutions serving 2,000+ sellers
• Train organization members on AI tools and measure and improve adoption

Senior Program Manager, AI Ops – GTM

• Lead a world-class team of seasoned Account Executives
• Partner with Account Executives on prospecting strategy, account planning, pipeline reviews, and revenue targets
• Develop and execute strategic account and territory plans to meet or exceed ACV targets
• Track Account Executive progress against KPIs and coach and enable success across short- and long-term goals
• Cultivate a high-performance and accountable culture through best-in-class hiring
• Partner with Sales Enablement on Account Executive training and coaching programs
• Collaborate with Account Executives and directly engage high-priority prospects to sell Motive's value
• Ensure CRM and other operational tools, processes, and best practices are used for pipeline planning, forecasting, and sales execution
• Sell Motive's products and business outcomes to large enterprise prospects
• Collaborate across Go-To-Market teams in a fast-paced, high-standard environment

Regional Vice President

Support Engineer

• Serve as the primary point of contact for Order Management for Enterprise and Strategic Account Managers
• Provide direct support to Account Managers and customers for Order Management-related inquiries
• Address and resolve customer issues related to orders and shipments
• Manage cable orders, open shipment queries, and replacements
• Act as the directly responsible individual for customer RMA requests, including serial numbers, replacements, and account-level device count alignment
• Assist Account Managers with quoting and CPQ (Configure, Price, Quote)
• Accurately capture cable details and additional customer requests in quotes and orders
• Collaborate with Finance, Fulfillment, and Customer Support to coordinate the end-to-end order process
• Identify and resolve potential quote-to-cash issues to prevent delays and improve efficiency
• Maintain customer and order information in CRM systems such as Salesforce and Zuora
• Create sales orders, process churn, and perform account reconciliations as needed