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Oregon Department of Human ServicesCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing direct care and support to individuals with behavioral, emotional, and medical challenges, while ensuring safety and promoting community integration. Proficient in documentation, communication, and adherence to health and safety protocols.
Highest-signal resume keywords
Direct Care ExperienceMedication Administration CertificationFirst Aid/CPR CertificationBehavioral Support TechniquesExperience with Individuals with Disabilities
About the role
Key responsibilities & impact- Provide direct care and support in 24-hour, seven-day residential group homes
- Support children and adults with behavioral supports, safety, personal care, nutrition, housekeeping, healthcare, and daily activities
- Honor individuals’ wishes and culture while maintaining health and safety
- Assist individuals with community access and participation in educational and recreational activities
- Observe and document individuals’ activities, behavior, and progress
- Administer medications and treatments under nursing and medical-professional direction
- Assist with activities of daily living and hygiene, including personal care, bathing, toileting, and feeding
- Document and track all aspects of care, answer phones, and maintain confidentiality
- Prepare meals and complete housekeeping tasks
- Support individuals transitioning safely back to their home communities
- Provide or facilitate access to health, medical, psychological, emotional, behavioral, educational, recreational, and community-integration supports
- Work in residential group homes and community settings, with possible transfers to nearby worksites
- Participate in assigned day, evening, night, weekend, vacation relief, or float pool shifts
Requirements
What you’ll need- Valid driver’s license and acceptable driving record
- Eighteen months of experience providing direct individual care or training in a related human services field, or an Associate or higher-level degree in a related human services field, or a combination of education and experience
- Paid or unpaid caregiving or volunteer experience with seniors, children, or people with disabilities may qualify
- Lived experience may substitute for up to 6 months of required experience
- Experience following written and verbal instructions
- Experience communicating clearly in writing and directly with a variety of individuals
- Experience resolving conflicts professionally and timely
- Experience using computers, tablets, and cell phones for documentation, reporting, and communication, including Internet, Microsoft Office, and Therap
- Experience following behavior, mental health, and/or medical supports or orders
- Experience monitoring or assisting individuals with mental, emotional, behavioral, physical, or medical challenges
- Ability to work any shift, including weekends, nights, and holidays
- Ability to work occasional overtime and shifts at nearby worksites
- Ability to lift up to 75 pounds and frequently squat, bend, and stoop
- Ability to engage and maintain Oregon Intervention System-approved restraints for one hour or less
- Must complete First Aid/CPR, Oregon Intervention System, and Medication Administration certifications during paid training
- Authorization to work in the United States; ODHS does not offer visa sponsorship
- Successful criminal history, background, drug, and driving-record checks
Benefits
Comp & perks- Float Pool Staff receive an additional 10% above base pay for the duration of the assignment
- Three-week paid in-person training
- Cost of Living Adjustments
- Annual salary increases until reaching the top of the listed salary range
- Amazing benefits package
- Possible eligibility for the Public Service Loan Forgiveness Program
- Police and Fire pension plan with full benefits after 25 years of service
- AFSCME union resources and benefits
- Veterans’ preference for eligible veterans and Oregon National Guard servicemembers
- ODHS Employee Resource Group communities that promote shared learning
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Personal CareDocumentation and ReportingMedication AdministrationBehavioral SupportCommunity Integration SupportActivities of Daily LivingConflict ResolutionHealth and Safety ComplianceMonitoring Medical ChallengesHousekeeping Tasks
Soft Skills
Clear CommunicationProfessional Conflict ResolutionCultural SensitivityEmpathyTeam Collaboration
Tools & Technologies
Microsoft OfficeTherapComputersTabletsCell Phones
Certifications & Qualifications
First Aid/CPROregon Intervention System CertificationMedication Administration Certification
Industry Keywords
Residential Group HomesHuman ServicesBehavioral SupportsCommunity AccessHealthcare SupportPersonal Care AssistanceDirect Individual CareMental Health SupportRecreational ActivitiesSafety Protocols