Agent jobs in United States
Explore 165 matching jobs.
Global Support L2 Agent
OutSystems
Posted: 10/21/2026Air Cargo Office Agent
Worldwide Flight Services (WFS)
Posted: 10/21/2026Passenger Service Agent
Worldwide Flight Services (WFS)
Posted: 10/21/2026Commissary Agent
Worldwide Flight Services (WFS)
Posted: 10/21/2026Air Cargo Office Agent
Worldwide Flight Services (WFS)
Posted: 10/21/2026Air Cargo Ramp Agent – Part time
Worldwide Flight Services (WFS)
Posted: 10/21/2026Special Agent
State of Florida
Posted: 10/21/2026Member Services Agent
Liviniti
Posted: 10/21/2026Air Cargo Warehouse Agent
Worldwide Flight Services (WFS)
Posted: 10/21/2026Specialty Corn Contracting Agent
Ingredion Incorporated
Posted: 10/20/2026Guest Service Agent
Chumash Enterprises
Posted: 10/20/2026Licensed Agent
RealPage, Inc.
Posted: 10/20/2026Air Cargo Warehouse Agent
Worldwide Flight Services (WFS)
Posted: 10/20/2026Regional Agent
Horace Mann
Posted: 10/20/2026Air Cargo Agent – Cargo
Worldwide Flight Services (WFS)
Posted: 10/20/2026Air Cargo Ramp Agent – Part time
Worldwide Flight Services (WFS)
Posted: 10/20/2026Aircraft Appearance Agent
Worldwide Flight Services (WFS)
Posted: 10/20/2026Service Assist Agent
Usery Insurance Agency
Posted: 10/20/2026Virtual Service Center Agent
ICCU
Posted: 10/20/2026Virtual Service Center Agent, Spanish Preferred
ICCU
Posted: 10/20/2026
Global Support L2 Agent
OutSystemsCore Competencies
Role fitUse this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting Application Servers and performance optimization, with strong analytical skills for root-cause analysis and problem deconstruction. Proficient in SQL query optimization and familiar with various web technologies and protocols.
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Troubleshoot platform-related issues, focusing on identifying and resolving system bottlenecks
- Provide solutions and alternative approaches
- Negotiate with customers on the best ways to overcome issues
- Use logging and troubleshooting tools to identify performance bottlenecks
- Perform root-cause analysis
- Partner with internal teams on continuous product improvement
- Interact with customers and colleagues across different countries, backgrounds, and cultures
Requirements
What you’ll need- Intermediate knowledge in troubleshooting Application Servers (IIS) performance issues
- Ability to clearly communicate recommendations for improvement
- Intermediate knowledge of databases and query optimization using SQL Server and Oracle
- Foundational knowledge of TCP/IP, HTTP, HTTPS, FTP, DNS, SMTP, and SSH
- Degree in Engineering or another technology-related field (BSc or MSc), or 4 years of work experience in lieu of degree
- Ability to deconstruct complex problems into smaller pieces with little or no preset resolution pattern
- Fluency in English; bilingual ability is a plus
- Willingness to work the 8am–5pm PST shift
- .NET web applications, C#, ASP.NET, Java, JavaScript, React, CSS, HTML, REST/SOAP web services, XML, XSD, Objective-C, iOS Apps, or Android Studio are listed as ways to stand out
Benefits
Comp & perks- Professional Development Fund
- Internal Mobility Program
- Structured professional development programs
- Real growth opportunities and vertical or lateral career progression
- Collaboration with accessible mentors and global talent
- Inclusive culture
- Equal opportunity employment
ATS Keywords
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