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Worldwide Flight Services (WFS)Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in data entry, documentation management, and compliance with U.S. Customs and DOT regulations. Capable of effectively communicating with customers and managing cargo operations in a fast-paced environment.
Highest-signal resume keywords
Data EntryCustoms ComplianceDocumentation ManagementCustomer ServiceCargo Handling
About the role
Key responsibilities & impact- Perform computer data entry and capture AWB information into airline systems
- Prepare, review, organize, copy and distribute flight, import and export documentation
- Interface with U.S. Customs and comply with DOT regulations
- Travel to the Airport Operational Area to retrieve or deliver flight documents
- Notify brokers or freight forwarders of shipment arrivals or holds
- Assist customers retrieving documents and freight
- Collect charges and document payment methods
- Process Customs Out proof of delivery for each transaction
- Assist with MAWBs for over-the-counter shipments
- Confirm bookings and TSA mandatory screening
- Manifest flights based on warehouse information
- Print and deliver flight manifests, cargo pallet messages, deadload and NOTOC to aircraft
- Verify post-flight inventory and maintain pertinent records
- Prepare irregularity and weekly import/export statistics reports
- Answer incoming calls and respond to emails
- Maintain security under Airport Police, TSA and United States requirements
- Retrieve import and deliver export documents to and from aircraft
- Compile customer lists for sales leads, solicit orders, discuss customer needs, quote prices and prepare sales contracts
- Estimate customer delivery dates based on company delivery schedules
- Move cargo and comply with WFS site security procedures
Requirements
What you’ll need- High school diploma, GED or equivalent
- Valid driver's license
- Port Authority or Airport Authority permit to use ramp-side service roads, if applicable
- Must be at least 18 years of age if the position requires driving cargo-handling equipment
- Ability to work rotating shifts, including weekends, holidays and days off
- Ability to read, write, fluently speak and understand English
- Minimum typing speed of 30 WPM
- Ability to concentrate on detail
- Ability to learn PC skills and apply knowledge
- Ability to lift up to 70 lbs.
- Ability to handle the stress of a fast-paced eight-hour shift
- Ability to drive all cargo-handling equipment
Benefits
Comp & perks- DailyPay app access to earned pay in advance
- On-the-spot awards through the Awardco Platform, including gift cards
- Multiple medical insurance options for full-time and part-time employees
- Travel discounts
- Pet insurance
- Discount shopping
- Wellness programs
- 401(k) program
- Internal mobility and transfer opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Typing Speed of 30 WPMDocument PreparationFlight ManifestingInventory VerificationCargo Movement
Soft Skills
Attention to DetailStress ManagementCommunication Skills
Tools & Technologies
Airline SystemsPC Skills
Certifications & Qualifications
Valid Driver's LicensePort Authority or Airport Authority Permit
Industry Keywords
U.S. CustomsDOT RegulationsTSA ScreeningFreight ForwardingCargo Operations