Oxylabs.io

Product Designer

• Own the end-to-end product experience across onboarding, activation, proxy setup, and usage analytics
• Partner with Product Managers and Engineers from problem definition through solution development
• Frame ambiguous problems, explore multiple approaches, and shape product direction
• Conduct continuous discovery and prototype early concepts
• Validate design directions through research before execution
• Design product experiments and A/B tests
• Interpret behavioral data to inform future product decisions
• Map the complete customer journey and identify friction points
• Translate complex technical mechanics into accessible, user-friendly experiences
• Contribute to the design system
• Elevate team-wide product thinking through design rationale, evidence-based methodologies, and collaborative critiques

Senior Product Designer

Technical Customer Success

• Support B2B customers through online chat, email, and dedicated communication channels for higher-tier clients, acting as their main point of contact from the first question to issue resolution
• Investigate customer requests by collecting details from clients, checking internal databases, and verifying information needed to solve issues
• Respond to customer queries quickly and professionally, explain technical topics clearly, keep customers updated, and follow through until resolution
• Work with technical teams to understand product logic, clarify complex cases, and turn technical information into customer-facing answers
• Monitor server health checks, client-specific communication channels, and shift handovers
• Provide proactive support throughout the customer lifecycle and help maintain high customer satisfaction
• Work the evening shift from 5:00 PM to 01:00 AM EET

Senior Technical Customer Success Specialist – Evening Shift

Account Executive

• Meet new business sales targets in the US
• Manage the pipeline of sales opportunities within the territory, from prospecting to closing
• Provide guidance to the SDR team regarding target accounts and prospecting priorities within the territory
• Become an expert in Oxylabs products and services, understanding their use cases and application within key user segments
• Actively participate in local and regional events to create new sales opportunities and increase Oxylabs' awareness among the target audience
• Build long-term, strategic relationships with key stakeholders and decision-makers, including C-level executives, to drive maximum business value
• Develop and execute strategic territory plans in collaboration with the CSO and other stakeholders

Enterprise Account Executive

• Support B2B customers through online chat, email, and dedicated communication channels for higher-tier clients, acting as their main point of contact from the first question to issue resolution
• Investigate customer requests by collecting details from clients, checking internal databases, and verifying information needed to understand and solve issues
• Respond to customer queries quickly and professionally, explain technical topics clearly, keep customers updated, and follow through until resolution
• Work with technical teams to understand product logic, clarify complex cases, and turn technical information into customer-facing answers
• Monitor server health checks, client-specific communication channels, and shift handovers
• Provide proactive support throughout the customer lifecycle by spotting recurring questions, sharing guidance, and helping maintain customer satisfaction
• Work night shift from 01:00 to 09:00 EET

Senior Technical Customer Success Specialist

Engineer

• Design and build high-scale crawlers, scrapers, and infrastructure handling thousands to millions of requests
• Own client projects end-to-end and build custom solutions from scratch
• Write functional, reusable Python or Go code using AI-driven IDEs
• Work within the data platform to build and deliver large datasets
• Use internal scraping tools or build new tools as priorities and client routes change
• Justify technical decisions and perform code reviews
• Collaborate closely with the team to ensure quality solutions
• Build and deliver large-scale custom datasets for clients needing end-to-end scraping solutions

Web Scraping Engineer

• Design and build high-scale crawlers, scrapers, and supporting infrastructure handling thousands to millions of requests
• Own client projects end-to-end and build custom solutions from scratch
• Write functional, reusable Python or Go code using AI-driven IDEs
• Work within the data platform to enable building and delivery of large datasets
• Use internal scraping tools or build new tools as priorities and client routes change
• Justify technical decisions
• Perform code reviews
• Collaborate closely with the team to ensure quality solutions
• Build and deliver large-scale, custom datasets for clients needing end-to-end scraping solutions

Performance Marketing

• Own acquisition strategy and translate market knowledge into a channel roadmap with target metrics
• Own Paid Search in China, including structure, keywords, landing pages, budgets, bidding strategy, and reporting
• Launch and optimize campaigns across China ad ecosystems such as Baidu, 360, Shenma, Toutiao/Bytedance, and Tencent
• Collaborate with design and content teams to produce high-converting ads and landing pages
• Define China SEO strategy, including topic clusters, landing page plans, competitor gap analysis, and keyword priorities
• Partner with the China Content Manager to execute SEO strategy and own traffic quality and signup/purchase conversion metrics
• Identify technical and UX localization improvements to increase China conversion rates and reduce funnel drop-offs
• Identify and scale acquisition through native China channels, including Zhihu, WeChat, Bilibili, forums, communities, KOL/KOC collaborations, and developer communities
• Maintain competitor intelligence on positioning, pricing tactics, channel mix, and messaging in China
• Develop competitor-informed playbooks adapted to the product and brand
• Monitor regulatory and market changes affecting proxy/scraping usage and marketing feasibility
• Work with Product and Development to improve the China user journey, including payment, onboarding, documentation endpoints, and tooling expectations
• Align with Sales and Customer Success on ICP targeting, lead quality feedback, and user objections

Performance Marketing Manager – China

Marketing

• Define positioning, messaging framework, and tone of voice
• Work with design to shape the visual identity
• Translate technical product capabilities into clear B2B solutions
• Own the B2B website end-to-end, including copywriting, landing-page structure, launch, and data-driven improvement
• Identify where B2B buyers spend time and build the go-to-market motion to reach them
• Set up lead generation through content marketing, targeted outreach, and paid experiments
• Produce blog posts, whitepapers, and success stories
• Create sales decks, one-pagers, and case studies
• Collaborate with the product owner, business development, marketing specialists, and other team members

B2B Marketing Manager

Security Engineer

• Manage assigned internal security projects, overseeing scheduling, resource management, and project data tracking
• Develop and execute the Employee Security Awareness Plan
• Run security awareness platforms and phishing campaigns
• Drive the company's AI governance initiatives
• Support compliance efforts towards leading industry standards, including ISO27001
• Build, implement, and refine security risk management processes and controls
• Coordinate penetration tests
• Track mitigation SLAs as part of vendor management
• Communicate project progress, challenges, and timely status analyses to cross-functional stakeholders
• Manage critical internal security projects and lead awareness initiatives
• Help build robust security risk management processes
• Help shape information security and AI governance frameworks
• Maintain a security-first culture and stay ahead of industry risks

Information Security Program Manager

SEO Marketing

• Help shape and execute Oxylabs' GEO/AEO strategy across major LLMs and generative search engines
• Drive initiatives to increase citation frequency, share of voice, and brand presence in AI-generated responses for proxies, web scraping, and data collection categories
• Help build and maintain an AI visibility measurement framework tracking citation rate, mention frequency, and sentiment across mainstream chatbots
• Audit and evolve content architecture for AI extractability
• Partner with SEO and Content teams to ensure new content is built to be cited, not just ranked
• Monitor how AI agents surface and act on web content
• Help define what "agent-ready" means for Oxylabs' website and content ecosystem
• Collaborate with affiliate, influencer, and growth marketing teams
• Collaborate with Web and Product teams to ensure crawlability, structured data, API accessibility, and page speed support machine discovery

Junior GEO Specialist, SEO Team

Frontend Engineer

• Maintain and enhance the existing ReactJS codebase for stability, performance, and scalability
• Develop modern business solutions and new features using reusable, efficient, and well-tested code
• Troubleshoot and resolve frontend technical issues
• Optimize current functionality for peak performance
• Collaborate with Backend developers, Product Owners, Designers, and QA teams
• Apply and promote engineering best practices, code quality standards, unit testing, and design library utilization
• Shape the overall user experience and interface design for Proxy products

• Help shape and execute Oxylabs' GEO/AEO strategy across major LLMs and generative search engines
• Drive initiatives to increase citation frequency, share of voice, and brand presence in AI-generated responses for proxies, web scraping, and data collection categories
• Help build and maintain an AI visibility measurement framework tracking citation rate, mention frequency, and sentiment across mainstream chatbots
• Audit and evolve content architecture for AI extractability
• Partner with SEO and Content teams to recommend content built to be cited, not just ranked
• Monitor how AI agents surface and act on web content
• Help define what agent-ready means for Oxylabs' website and content ecosystem
• Work with affiliate, influencer, and growth marketing teams
• Collaborate with Web and Product teams on crawlability, structured data, API accessibility, and page speed to support machine discovery

Junior GEO Specialist – SEO Team

IT Support

• Solve customer queries via live chat and email
• Ensure excellent customer experience
• Answer customer queries and provide reliable information
• Interpret and fine-tune the customer success process and performance
• Work alongside technical teams to understand IT business logic
• Build and develop customer relationships that turn clients into advocates

Junior Technical Customer Support Specialist – Evening Shift

Product Manager

• Define, prototype, and validate new AI-native product concepts
• Own the vision and roadmap for the core scraping API suite
• Balance developer experience, data quality, and enterprise-grade scalability
• Run structured discovery with enterprise buyers, data engineers, or early adopters
• Collaborate with engineering teams to architect API solutions and design AI product experiences
• Ship high-quality features at pace
• Track usage telemetry, expansion revenue, and technical metrics
• Make evidence-based commercial decisions
• Communicate roadmap trade-offs, uncertain bets, and market gaps to leadership

Senior Product Manager

• Own pricing and offerings across all proxy products, including rate plans, allowances, add-ons and extra features
• Own revenue growth from self-service customers by identifying and acting on opportunities to increase customer value
• Optimize pricing for existing products and create pricing for new products and features using data and market insights
• Conduct market and competitor research, comparing functionality, allowances, pricing and positioning
• Provide commercial input for new products and features, working with Product and Marketing on product decisions and go-to-market activities
• Identify trends and growth opportunities and turn them into action, including upsell, cross-sell and retention initiatives
• Support the company’s growth strategy
• Work closely with Product, Marketing and other teams to ensure products are valuable to customers and commercially successful

Senior Product Designer

Senior Technical Customer Success Specialist – Evening Shift

Enterprise Account Executive

Senior Technical Customer Success Specialist

Web Scraping Engineer

Web Scraping Engineer

Performance Marketing Manager – China

B2B Marketing Manager

Information Security Program Manager

Junior GEO Specialist, SEO Team

Frontend Engineer

Junior GEO Specialist – SEO Team

Junior Technical Customer Support Specialist – Evening Shift

Senior Product Manager

Commercial Product Owner