Propeller

Account Executive

• Own the full sales cycle for net new logo acquisition, from prospecting through close
• Balance landing new business with expanding opportunities
• Build and maintain a high-quality pipeline through inbound, outbound, customer referrals, and active self-sourcing
• Run discovery and solution-focused sales conversations
• Translate customer workflows into a clear value proposition for Propeller
• Collaborate with the SDR and broader GTM team on outreach, territory plans, and deal strategy
• Partner and strategize with dealers in the region
• Travel up to 50% to meet customers in person, run field demonstrations, and build long-term partnerships
• Work hybrid, spending a minimum of 2 days per week on average in the Denver office when not traveling

Sales Development Rep

• Lead and grow a team of Sales Development Representatives, including hiring, onboarding, training, development, and performance management
• Coach SDRs on prospecting best practices, qualification strategies, objection handling, and effective multi-channel outbound communication
• Build a culture of accountability, ownership, learning, and momentum
• Establish clear expectations and success metrics
• Partner with Sales and RevOps to align on KPIs, target accounts, territory coverage, and feedback loops with AEs
• Use CRM and performance data to identify trends, improve processes, and strengthen team effectiveness
• Design and iterate on outbound strategies, including sequences, messaging, and call blocks
• Work as an individual contributor when needed

Sales Development Manager

Revenue Operations

• Set global go-to-market priorities across markets, segments, and channels
• Own pricing, packaging, monetization, and product commercialization in partnership with Product & Engineering
• Build a predictable operating model with clear forecasting, metrics, systems, and accountability across the customer lifecycle
• Turn strategy into effective coverage and sales models using customer and market insight
• Improve products, positioning, and execution
• Use data, automation, and AI-enabled workflows to improve productivity and decision-making
• Align and develop revenue leaders around a shared strategy, customer journey, and clear performance standards
• Build the structure, capabilities, and culture needed to scale with ownership, transparency, and urgency
• Remain highly visible and present in the Denver office, with customers in the field and alongside teams

Chief Revenue Officer

Operations

• Generate, update, and adjust commercial quotes accurately based on deal requirements
• Maintain HubSpot CRM organization and database hygiene
• Prepare deals and documentation for internal review, approval, and closing
• Apply commercial basics, including margins and revenue rules, to review quote structures and deal terms
• Perform light order provisioning tasks to ensure smooth handoffs and fulfillment
• Collaborate asynchronously and synchronously with team members using Slack and Google Workspace

Order Operations Specialist

Customer Success Manager

• Serve as the primary relationship owner through customer adoption, expansion, and renewal
• Drive customer engagement and effective use of Propeller’s platform and tools, including platform workflows, 3D mapping, GIS integrations, site and stockpile measurements, progress reporting, mobile app use cases, and DirtMate adoption
• Educate customers on new features, under-utilized tools, and product updates
• Lead product roadmap reviews with customers to align goals, demonstrate value, and identify partnership opportunities
• Advise customers on industry and product applications and translate data into business outcomes
• Maintain customer adoption, satisfaction, ROI, and 90%+ gross revenue retention across the portfolio
• Identify risks and mitigate churn and contraction using data-driven insights
• Track customer health, including logins, uploads, feature usage, and license entitlements
• Own renewals, expansions, upsells, and net expansion opportunities
• Identify, develop, and close commercial opportunities with channel partners and dealers
• Negotiate renewals and contract terms and communicate pricing changes and new offerings
• Build strategic relationships with decision-makers
• Track customer activities, risks, and opportunities in Gainsight
• Lead customer business reviews demonstrating value, ROI, and strategic alignment
• Collaborate with Product, Engineering, and Support to represent customer needs and improve the product experience
• Support team goals, process improvements, and documentation

Software Engineer

• Build, design, and maintain media features across backend, frontend, and mobile
• Own and improve the existing 360 walkthrough functionality
• Integrate new media types and hardware by working from camera and device specifications
• Help deliver video upload, background processing, transcoding, streaming, and playback
• Work across the Ground Capture group on shared product goals and future drone and dock integrations

IT Support

• Deliver high-quality remote support for technical issues, managing inbound cases from initial contact through resolution or escalation
• Build proficiency in drone survey methodology and ground control points, including diagnosing data-capture and photogrammetry issues
• Help customers navigate the Propeller platform, including file uploads, basic data discrepancies, and site settings
• Work with Customer Success Managers and senior engineers to understand the customer lifecycle and how hardware and software work together
• Help maintain the knowledge base by documenting solutions and common customer how-to questions