Security Engineer

• Design and implement secure IT systems supporting business operations and optimizing performance
• Integrate development, operations, and security practices for consistent and efficient software delivery
• Bridge development and security teams for seamless application development
• Use AWS CloudFormation and Terraform for infrastructure automation and management
• Conduct vulnerability assessments and implement security controls to mitigate risks
• Manage security incident tracking and remediation processes
• Collaborate with teams to enhance cybersecurity using CrowdStrike and Palo Alto Networks
• Develop and deploy scalable solutions using Jenkins and GitLab for continuous integration and deployment
• Analyze complex data to inform infrastructure improvement insights and recommendations
• Uphold professional and technical standards, the firm's code of conduct, and independence requirements
• Travel up to 20%

AWS Security Engineer, Experience Associate

• Design and implement secure IT systems supporting business operations
• Optimize system performance and minimize downtime
• Integrate development, operations, and security practices for consistent and efficient software delivery
• Bridge development and security teams for seamless application development
• Use AWS CloudFormation and Terraform for infrastructure automation and management
• Conduct vulnerability assessments and implement security controls to mitigate risks
• Manage security incident tracking and remediation processes
• Collaborate with teams to enhance cybersecurity using CrowdStrike and Palo Alto Networks
• Develop and deploy scalable solutions using Jenkins and GitLab for continuous integration and deployment
• Analyze complex data to inform infrastructure improvement recommendations
• Build client connections, manage and inspire others, and uphold professional and technical standards

Senior AWS Security Engineer

Manager

• Partner with Technology and Cyber leaders as a trusted Line 2 risk adviser
• Provide practical support, independent oversight and constructive challenge on risk profiles, control environments and risk management practices
• Support first-line teams to identify, assess, monitor and manage technology, cyber, data and AI-related risks
• Conduct risk assessments, control reviews, deep dives, root cause analysis and reviews of issues, incidents, assurance outcomes, risk appetite metrics and guardrails
• Assess the design and operating effectiveness of technology, cyber and data controls
• Identify control gaps and provide pragmatic recommendations
• Review risk and control implications for new or materially changed technology, products, services and third-party arrangements
• Provide Line 2 oversight of technology and cyber policies, frameworks, standards and procedures
• Partner with specialists on data security, AI and GenAI, business continuity, incident and cyber crisis readiness, regulatory compliance and third-party risk
• Support incident and post-incident reviews
• Coordinate Enterprise Risk priorities and track delivery across the Technology and Cyber portfolio
• Prepare decision-focused insights and executive-level reporting for senior stakeholders and governance forums

Senior Manager, Technology and Cyber Risk – Risk & Ethics

Risk

• Partner with business leaders as their Line 2 risk adviser
• Provide practical support, independent oversight and constructive challenge on risk profiles and risk management practices
• Undertake risk assessments, deep dives, root cause analysis and reviews of controls, issues, assurance outcomes and risk appetite metrics and guardrails
• Translate Enterprise Risk priorities into practical delivery
• Coordinate agreed activities and track progress
• Integrate risk insights into a coherent view for supported areas
• Prepare clear, consistent and decision-focused insights for senior stakeholders and governance forums
• Work across Risk & Ethics to prioritise uplift activity and strengthen risk ownership

Senior Manager – Enterprise Risk, Risk & Ethics

• Lead the strategy, architecture and delivery of complex identity security programmes across workforce, customer, privileged and machine identities
• Drive identity transformations spanning Microsoft Entra, identity governance, access management, privileged access, customer identity and non-human identity security
• Serve as a trusted adviser to senior stakeholders
• Translate complex identity, cyber and AI challenges into strategies, target architectures, investment priorities and measurable business value
• Provide hands-on technical leadership
• Build high-performing teams
• Leverage Access Management technologies and responsible AI to accelerate innovation and enhance delivery
• Foster continuous learning and collaboration across global multidisciplinary teams

Senior Digital Identity Manager

AI Engineer

• Collaborate on developing an AI assistant for user registration on the platform
• Develop intelligent interest tagging to tailor content to user preferences
• Design and implement personalized travel-planning recommendation mechanisms
• Create tools providing local tips and information about tourist attractions
• Analyze user data to continuously improve platform solutions and features
• Contribute to technology consulting and architecture development within the AI, Cloud & Data team

Senior AI Engineer

Call Center Representative

• Lead strategic initiatives to transform contact center operations and enhance customer experience
• Oversee multiple projects to drive business growth and improve client relations
• Utilize AI fluency and digital tooling to innovate customer engagement strategies
• Analyze customer journey data to identify opportunities for process improvement and increased customer loyalty
• Develop customer value propositions aligned with business objectives and service excellence
• Collaborate with teams to implement systemic thinking and strategic questioning in service design
• Manage customer relationship management systems to optimize customer retention and satisfaction
• Promote rapid experimentation and creativity to foster innovation in contact center solutions
• Build stakeholder relationships to support business process improvement and strategic mindset initiatives
• Set strategic direction and lead business development efforts
• Maintain executive-level client relations
• Mentor the next generation of leaders
• Collaborate across the PwC Network

Director, Contact Center Transformation

Associate

• Analyze complex operational challenges within the healthcare sector to develop strategic solutions
• Manage client engagements and deliver tailored consulting services for payer modernization initiatives
• Utilize business data analytics to drive operational performance improvements and optimize processes
• Engage with stakeholders to gather requirements and provide insights for business transformation projects
• Implement quality standards and process optimization techniques to enhance service delivery models
• Support change management efforts and foster a culture of continuous improvement
• Conduct market research and operational effectiveness reviews to inform strategic decision-making
• Collaborate with cross-functional teams to develop and execute operations strategies aligned with client goals
• Guide and mentor junior team members while maintaining professional and technical standards
• Anticipate client needs and deliver quality solutions aligned with the firm's methodologies
• Build meaningful client relationships and support client engagements

Senior Associate, Epic Payer Platform

• Lead strategic initiatives for contact center transformation, focusing on client support and service excellence
• Oversee implementation of AI-powered contact center solutions, including Amazon Connect and Genesys CloudCX
• Drive development and customization of contact center software to enhance user interaction and client satisfaction
• Manage omnichannel contact center implementation to optimize customer experience and streamline operations
• Conduct discovery and analysis to identify innovation and improvement opportunities in contact center architecture
• Collaborate with teams to design and develop user interfaces using AngularJS, React, and Vue.js
• Utilize contact center analytics for strategic decision-making and workforce management improvement
• Promote digital accessibility and human-centered design principles
• Build stakeholder relationships, gather customer insights, and drive strategic questioning
• Mentor teams in contact center consulting and transformation best practices
• Set strategic direction and lead business development efforts
• Oversee multiple projects and maintain executive-level client relations
• Mentor the next generation of leaders and help drive business growth

Director – Contact Center Transformation

• Lead transformation of contact center operations through innovative user interaction engineering
• Guide teams in strategic planning and execution of customer experience strategies
• Use AI fluency and human-centered design to enhance user interaction and service excellence
• Conduct discovery and analysis to identify workflow development and optimization opportunities
• Develop and customize digital tools to improve usability and accessibility for diverse user groups
• Build and maintain stakeholder relationships to gather customer insights and drive product customization
• Integrate industry trend analysis and strategic questioning into decision-making
• Oversee interactive design and usability testing to refine user experiences
• Coach and provide feedback to teams to foster continuous improvement and innovation
• Validate data integrity and security within analytics frameworks
• Influence and guide large projects, provide strategic advising, and deliver impactful results
• Develop high-performing, diverse teams and communicate holistic stories
• Validate outcomes with clients, share alternative perspectives, and act on feedback

Senior Manager - Contact Center Transformation

• Manage data, reporting and controls within Internal Firm Services operations
• Perform duties associated with the Data, Reporting and Controls Manager role at manager level

Data Reporting and Controls Manager

Consultant

• Analyze client needs to develop operational strategies that enhance efficiency and productivity
• Collaborate with clients to optimize sourcing and procurement processes for cost savings and supplier collaboration
• Implement strategic sourcing frameworks and digital procurement solutions to improve supply chain resilience
• Use Coupa, ZIP, and GEP software to streamline procurement operations and drive business performance
• Monitor contractual compliance and quality system supplier management
• Manage project resources to meet client expectations and deliver quality outcomes
• Apply analytical thinking and creativity to solve complex procurement challenges
• Develop client connections and guide teams through complex situations
• Interpret data to provide insights and recommendations for procurement strategy improvements
• Foster intellectual curiosity and learning agility within teams

Senior Source-to-Pay Technology Consultant – Coupa, ZIP, GEP

• Analyze client needs to develop operational strategies that enhance efficiency and effectiveness
• Provide comprehensive guidance and support to clients in streamlining processes and improving productivity
• Collaborate with teams to deliver tailored recommendations aligned with business requirements
• Utilize business data analytics to inform insights and drive operational performance improvements
• Engage in project tasks contributing to operational process optimization
• Apply critical thinking to break down complex concepts and generate innovative solutions
• Develop understanding of business context and adapt strategies to evolving needs
• Uphold professional and technical standards and reinforce the firm's code of conduct
• Interpret data to inform insights and recommendations for operational excellence
• Support senior staff in managing client relationships and delivering quality work

Healthcare Provider Backoffice Consulting – Experienced Associate

• Analyze client needs to develop tailored operational strategies for improved efficiency
• Provide guidance and support to streamline client processes and enhance productivity
• Collaborate with clients to identify opportunities for operational performance management and process optimization
• Use analytical thinking and business data analytics to inform insights and recommendations
• Implement quality standards and operational excellence initiatives to drive business performance
• Manage stakeholders to foster client relationships and anticipate needs
• Leverage AI fluency and digital tooling to enhance operational solutions and support business transformation
• Navigate complex situations to deliver quality work and grow personal and technical skills
• Mentor junior team members and uphold professional and technical standards within client engagements

Senior Associate, Healthcare Provider Back Office Consulting

• Analyze client needs to implement effective Workday software solutions
• Provide comprehensive training and support for Workday application integration
• Collaborate with clients to optimize operational efficiency and achieve strategic objectives
• Break down complex business processes and develop innovative solutions
• Develop and maintain client relationships and anticipate evolving needs
• Guide clients through Workday HCM projects using technical consultation skills
• Manage systems project management tasks to ensure timely delivery of solutions
• Leverage AI-human collaboration to enhance implementation of emerging technologies
• Create and develop training materials for Workday applications
• Engage in business process modeling to streamline client operations and improve performance
• Interpret data to inform insights and recommendations
• Uphold professional and technical standards
• Travel up to 20%