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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operational resilience analysis, including the ability to produce management information and dashboards while coordinating stakeholders and managing competing priorities. Proficient in data analysis, reporting, and maintaining accurate records to support decision-making and remediation actions.
Highest-signal resume keywords
Operational Resilience AnalysisData Analysis and ReportingStakeholder CoordinationExcel and Power BI ProficiencyAttention to Detail
About the role
Key responsibilities & impact- Maintain a current view of testing coverage across Important Business Services, resilience domains, impact tolerance severity, CMORG requirements and key dependencies
- Analyse operational resilience mapping, dependency, vulnerability, incident and previous exercise data to identify gaps, anomalies, recurring themes and targeted testing opportunities
- Produce testing management information, dashboards and evidence covering findings, limitations and required actions
- Coordinate exercise stakeholders, schedules, materials, logistics, data and supporting documentation
- Maintain records of decisions, observations, issues, evidence and learning during exercise delivery
- Support debriefs and post-exercise reporting by collating evidence, analysing outcomes and translating findings into measurable actions
- Record exercises, findings and actions in Resolver or other agreed systems
- Monitor remediation progress and escalate overdue or material actions through governance routes
- Ensure timely completion of remediation actions by action owners
- Perform trend and thematic analysis across exercises, incidents, findings and actions
- Maintain testing records, templates, guidance and audit trails
- Build relationships with business owners, Operational Resilience Specialists, Technology, Cyber, Risk, Threat Intelligence and other stakeholders
- Participate in RCT on-call arrangements subject to appropriate training and competence
- Support crisis response and wider Resilience and Crisis Team priorities when required
Requirements
What you’ll need- Experience analysing qualitative and quantitative information from multiple sources and presenting balanced, evidence-based findings, trends and recommendations
- Strong attention to detail and ability to maintain accurate records, evidence, actions and audit trails
- Good planning, coordination and time-management skills; ability to manage competing priorities and meet deadlines
- Clear written and verbal communication skills
- Ability to produce concise reports and management information for different audiences
- Confidence working with data, spreadsheets, dashboards or reporting tools to identify patterns, anomalies, gaps and themes
- Ability to recognise data-quality limitations and avoid unsupported conclusions
- Excel capability and experience using Power BI or similar data-visualisation tools
- Ability to build constructive relationships with business, technology, risk and specialist stakeholders and follow up actions appropriately
- Proactive, investigative and critical-thinking mindset with sound judgement
- Ability to test assumptions, distinguish symptoms from root causes and challenge information constructively
- Ability to work independently while collaborating closely with colleagues and seeking guidance where appropriate
- Desirable: experience supporting exercises, incidents, operational resilience, business continuity, risk, assurance or similar activities
- Desirable: knowledge of operational resilience concepts and financial-services regulatory expectations
- Desirable: relevant professional qualifications or equivalent practical experience in financial services, a corporate environment, the public sector, military, law enforcement or government
Benefits
Comp & perks- 182 hours holiday (26 days)
- Quilter Incentive Scheme; all employees are eligible to participate
- Non-contributory company pension scheme, boostable through personal contributions
- Private Medical Insurance: single cover as standard, with options to include partner or children
- Life Assurance: 4x salary
- Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence
- Healthcare Cash Plan for Jersey employees only
- Flexible benefits for UK employees, payable via salary deduction
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisTesting Management InformationTrend AnalysisIncident ReportingOperational Resilience MappingVulnerability AnalysisExercise CoordinationRemediation MonitoringEvidence CollationAudit Trail Maintenance
Soft Skills
Attention to DetailPlanning and CoordinationClear CommunicationCritical ThinkingRelationship Building
Tools & Technologies
ExcelPower BIResolverData Visualization Tools
Industry Keywords
Operational ResilienceBusiness ContinuityRisk ManagementFinancial ServicesRegulatory Compliance