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ComputacenterCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational support capabilities across Windows Server and VMware environments, with a focus on security compliance, incident management, and technical troubleshooting. Proficient in scripting and automation to enhance reliability and efficiency while maintaining clear communication and documentation.
Highest-signal resume keywords
Microsoft Windows Server SupportVMware vSphere or ESXi ExperienceITIL Incident ManagementInfrastructure Security UnderstandingCyberArk Experience
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Provide operational support across Windows Server, VMware and associated infrastructure in central and customer environments
- Complete health checks, patching, configuration changes, security controls and platform lifecycle activities
- Investigate incidents and identify whether issues relate to an application, operating system, server or network
- Develop knowledge of CyberArk, Citrix and MOVEit and progressively take ownership of daily operational activities
- Work within ITIL incident, problem and change processes
- Contribute to root-cause analysis and sustainable improvements
- Maintain runbooks, knowledge articles and operational records
- Ensure security and compliance requirements are met
- Collaborate with service teams, technical specialists and vendors
- Take ownership of issues through to resolution
- Identify opportunities to improve reliability and efficiency through scripting or automation
Requirements
What you’ll need- Strong hands-on experience supporting Microsoft Windows Server or Wintel infrastructure
- Active Directory knowledge
- Experience supporting virtualised infrastructure, ideally VMware vSphere or ESXi
- Broad technical troubleshooting capability and networking awareness to identify connectivity-related issues
- Experience in production, SLA-driven environments
- Practical understanding of ITIL incident, problem and change management
- Understanding of infrastructure security, including patching, access control, vulnerability remediation and system hardening
- Clear communication and accurate documentation
- Ability and willingness to obtain SC clearance
- Ability and willingness to participate in the on-call rota after training
- SC clearance needed or eligibility to pass
- CyberArk or wider PAM experience highly desirable
- Exposure to Linux, Citrix, MOVEit, PowerShell or Entra ID advantageous
- Training will be provided
Benefits
Comp & perks- Friendly, open working environment
- Training provided for CyberArk, Linux, Citrix, MOVEit, PowerShell or Entra ID exposure
- Opportunity to develop specialist knowledge across CyberArk and other key service platforms
- Opportunity to develop specialist capability in privileged access management
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Windows Server SupportVMware vSphereActive DirectoryTechnical TroubleshootingScriptingAutomationInfrastructure SecurityPatchingVulnerability RemediationSystem Hardening
Soft Skills
Clear CommunicationAccurate DocumentationProblem-SolvingCollaboration
Tools & Technologies
CyberArkCitrixMOVEitPowerShellEntra ID
Certifications & Qualifications
SC Clearance Eligibility
Industry Keywords
ITILOperational SupportProduction EnvironmentsSLA-Driven EnvironmentsRoot-Cause Analysis