Qurate Retail Group

Art Director

• Design, art direct, and develop integrated creative ideas for QVC and HSN across omnichannel experiences
• Support brand campaigns, seasonal storytelling, and cross-channel creative expressions
• Adapt creative thinking across distinct brand voices, visual identities, and customer audiences
• Translate briefs and business goals into visual concepts, mood boards, layouts, storyboards, and presentations
• Partner with senior creative leaders to move ideas from concept through production and final execution
• Collaborate with copywriters, designers, marketers, creative operations, production teams, social, media, and external partners
• Art direct photo shoots with photographers, stylists, producers, and retouchers
• Maintain creative integrity throughout production in alignment with concepts, brand standards, and campaign goals
• Apply trend awareness, customer understanding, and campaign learnings to strengthen creative output over time

Learning and Development

• Selezione, coordinamento e sviluppo degli Expert.
• Monitoraggio delle performance e relativa gestione operativa.
• Supporto alle performance degli Expert per produzioni live/off live.
• Gestione e sviluppo degli Expert in tutte le fasi del percorso, dalla selezione alla formazione fino al monitoraggio delle performance.
• Ottimizzazione dell’efficacia dell’esecuzione multipiattaforma.
• Contributo alla qualità commerciale ed editoriale dei contenuti secondo le indicazioni strategiche della leadership.
• Supporto a QVC Italia e ai dipartimenti coinvolti nella gestione di progetti Talent.
• Riporto al Talent Manager.

Training Coordinator

General

• Receive, unload, sort, pick, pack, and ship customer orders
• Process customer returns, including scanning, sorting, and returning items to the correct inventory locations
• Use handheld scanners, warehouse systems, and computers to complete tasks accurately
• Support other warehouse tasks as needed based on business priorities
• Help keep the fulfillment center running safely and efficiently
• Report to an Area Manager

Part-Time Seasonal Fulfillment Center Team Member

Operations

• Lead departmental performance and support business goals
• Supervise site quality operations and daily assigned-area operations
• Prioritize, assign and review work to achieve productivity, volume and quality targets
• Maintain a clean, safe and compliant workplace
• Identify performance trends, issues and process gaps and implement solutions
• Lead, coach and develop base and flex employees through feedback, reviews and training
• Partner with managers and HR on action plans
• Support cross-functional collaboration, staffing improvements, team communication and administrative reporting
• Contribute to long-term goals and continuous improvement initiatives
• Foster a positive, motivating employee-relations environment

Area Manager – Site Quality Operations

• Lead the operation of a multi-shift, 7-day-per-week, multi-department variable-volume distribution operation
• Manage productivity, financial, and service goals to meet customer demands
• Develop strategic plans within an approved cost structure
• Improve operational effectiveness through process improvements
• Conduct roundtable meetings across schedules, shifts, and departments
• Develop and submit annual departmental budget plans
• Monitor expenses against budget and explain variances
• Design and implement employee training and development programs
• Develop procedures for new or changing departmental conditions
• Ensure consistency among sites in quality practices
• Partner across the network to agree on and implement corrective actions
• Set short- and long-term site strategy focused on inventory accuracy, customer service, and operational excellence
• Lead teams to maintain a safe work environment, maximize employee engagement, and ensure proper health and security conditions
• Lead Operations and Area Managers and mentor the team
• Report to the site General Manager

Senior Operations Manager

Designer

• Create Technical Product Development Packets for apparel
• Fit apparel styles and follow them through release of graded specifications
• Attend development meetings with designers, merchants, and vendors
• Provide technical guidance and direction on product vision and concepts
• Build detailed tech packs in the PLM system using flat sketches, BOMs, and construction details
• Attend proto fittings and product review meetings
• Ensure desired aesthetics and measurements are met and update changes in PLM
• Support the product lifecycle from concept through final production approval
• Maintain fit consistency and brand integrity across multiple brands
• Develop, update, and use blocks and patterns to meet standards and expedite production
• Lead weekly fit sessions
• Adjust patterns, analyze garment construction, measure samples, and compare execution against tech pack requirements

Apparel Technical Designer

• Report to a Warehouse team leader
• Operate picker trucks, including at heights of up to 30 feet, to pick customer orders from different aisle locations
• Move stock within the warehouse
• Manually handle goods weighing up to 25KG
• Use a handheld RF gun to scan all picked products
• Work in the Pick area to support customer order fulfillment
• Work guaranteed minimum 22.5 hours per week, with up to an additional 15 hours when required by the business
• Receive two weeks' notice of weekly working hours

Warehouse Team Member

Equipment Operator

• Operate powered industrial trucks, including forklifts, to safely move products throughout the fulfillment center
• Use handheld scanners and computer systems to support receiving, unloading, stowing, picking, packing, shipping, and customer returns
• Assist with customer order fulfillment, inventory movement, and processing customer returns across multiple departments
• Support additional warehouse tasks as needed to meet business needs
• Help keep the fulfillment center running safely, accurately, and efficiently
• Report to an Area Manager

Fulfillment Center Equipment Operator, 1st/2nd Shift

Manager

• Create an inspiring shopping experience in which guests feel empowered to customize their space
• Promote the Ballard Designs brand at every guest encounter
• Ensure the team exemplifies brand values, standards, and experiences
• Lead company programs, increase sales, and set the store to exceed expectations
• Report to the VP of Retail
• Improve EBITDA by creating an exceptional place to work and shop
• Develop strategies to increase sales and build guest loyalty through store programs, Design Services, the Ballard Designs Private Label Credit Card, community outreach, and corporate and regional events
• Recruit, train, and develop team members
• Forecast and adjust monthly payroll to maximize productivity, achieve sales/payroll goals, and complete workload

Retail Store Manager

• Create an inspiring shopping experience and empower guests to customize their space
• Promote the Ballard Designs brand at every guest encounter
• Ensure the team exemplifies brand values, standards, and experiences
• Guide company programs, increase sales, and set the store to exceed expectations
• Report to the Area Manager
• Improve EBITDA by creating an exceptional place to work and shop
• Develop strategies to increase sales and build guest loyalty through store programs, community outreach, and corporate and regional events
• Recruit, train, and develop team members
• Forecast and adjust monthly payroll to maximize productivity, achieve sales/payroll goals, and complete workload

• Elevate the guest experience and nurture the growth of the complimentary design service
• Partner with other Design Consultants to promote external outreach within the community and expand market reach
• Champion guest engagement and help guests customize their spaces
• Provide design expertise for scheduled Studio and Home visits, virtual appointments, and on-demand design time
• Identify and network with local organizations and businesses that would benefit from Design Solutions services
• Provide Design Solutions marketing materials to local organizations and businesses
• Support the retail store team with order entry, visual floorsets, merchandising reinforcement, store maintenance and standards, and product training activities
• Report to the Store Leader

Design Consultant

Strategist

• Lead commercialization of specific content projects through data analysis, content return on investment assessment, strategic planning, merchandise briefs, and process optimization
• Develop merchandise-driven content strategies to grow audience engagement and increase revenue
• Manage timelines and releases for item-specific content
• Lead content brainstorming, product selection, procurement, and visual merchandising strategies
• Develop and test hypotheses for product placement and scalable content-product integration
• Establish content and product planning strategies to increase content and product mix
• Analyze KPIs and adjust tactics for continuous improvement
• Collaborate with Data & Analytics to develop tools and dashboards for real-time KPI tracking and strategy refinement
• Represent the team in meetings and innovate to improve trends and results

Senior Social Commerce Strategist – TikTok

• Support QVC or HSN and coordinate style development from concept through fit approval and graded spec release
• Provide technical support on aesthetic, fit intent, specifications, patterns, construction methods, and techniques
• Establish pattern blocks and initial block specifications to maintain fit consistency
• Ensure standard grade rules are applied to each garment
• Establish category and brand standards for fit, construction, and quality
• Complete technical specification packets with measurement specifications, construction details, tolerances, and performance standards
• Communicate garment creation information, corrections, and approvals to vendors and factories
• Identify potential production, quality, and costing issues and make recommendations
• Evaluate garments for compliance with specifications, construction, fit intent, and aesthetic
• Participate in fit sessions on live models and mannequins
• Make fit and construction adjustments with vendors and factories
• Ensure deadlines are met and support T&A calendar objectives
• Enhance and evolve technical design processes with Technical Design leaders
• Collaborate with design, sourcing, merchandising, QA, sourcing offices, and vendors
• Manage workload for assigned brands

Associate Technical Designer

FC Team Member, Seasonal – Part Time

• Support QVC and HSN through cross-functional sourcing operations coordination
• Process incoming mail and samples for DDGS Design, Tech Design, and Sourcing teams
• Distribute samples to the proper recipients
• Prepare outgoing domestic shipments daily and international shipments twice weekly
• Create required shipping and customs-clearance documentation
• Liaise with the QVC mailroom when tracking inbound and outbound packages
• Retrieve and return samples from sample storage
• Manage content-production sample operations
• Manage the sample matrix for digital content, Fashion 360, brand personality samples, and buyer reference samples
• Own internal and external communication with vendor partners
• Troubleshoot duty and tariff charges with vendors and freight companies including FedEx, UPS, and DHL
• Use FlexPLM, MicroStrategy, and Tableau for raw data collection and validation
• Support the Senior Manager with business reporting and ad hoc special projects

Art Director

Training Coordinator

Part-Time Seasonal Fulfillment Center Team Member

Area Manager – Site Quality Operations

Senior Operations Manager

Apparel Technical Designer

Warehouse Team Member

Fulfillment Center Equipment Operator, 1st/2nd Shift

Retail Store Manager

Retail Store Manager

Design Consultant

Senior Social Commerce Strategist – TikTok

Associate Technical Designer

FC Team Member, Seasonal – Part Time

Sourcing Operations Coordinator