Resolv Global

iOS Engineer

• Record high-quality first-person videos using your iPhone and a headset
• Perform everyday activities naturally while recording
• Upload recordings through the project platform
• Follow recording instructions and quality standards
• Re-record activities if requested during quality review
• Meet submission deadlines
• Maintain confidentiality and comply with all project requirements
• Record activities such as cooking, cleaning, laundry, shopping, walking, gardening, property maintenance, warehouse or retail work, restaurant kitchen tasks, hotel housekeeping, delivery or logistics activities, and office or administrative work

Video Data Capture Associate, iPhone Users

• Record high-quality first-person videos using an iPhone and headset
• Perform everyday activities naturally while recording
• Upload recordings through the project platform
• Follow recording instructions and quality standards
• Re-record activities if requested during quality review
• Meet submission deadlines
• Maintain confidentiality and comply with project requirements
• Record activities such as cooking, cleaning, laundry, shopping, walking, gardening, property maintenance, warehouse or retail work, restaurant kitchen tasks, hotel housekeeping, delivery or logistics, and office or administrative work

General

• Answer inbound patient calls professionally and confidently
• Make outbound calls when follow-up is required
• Respond to patient inquiries via email
• Schedule, reschedule, and confirm medical imaging appointments
• Verify and update patient information accurately
• Explain scheduling requirements and appointment preparation instructions
• Communicate clearly and professionally with patients and internal teams
• Navigate multiple systems while documenting interactions accurately
• Deliver an exceptional patient experience on every interaction
• Complete all stages of the hiring process
• Complete two weeks of paid product training and one week of coached nesting before transitioning to production

Patient Scheduling Specialist

• Answer inbound patient calls
• Make outbound follow-up calls
• Respond to patient inquiries via email
• Schedule, reschedule, and confirm medical imaging appointments
• Verify and update patient information
• Explain scheduling requirements and appointment preparation instructions
• Communicate with patients and internal teams
• Navigate multiple systems and document interactions accurately
• Deliver an exceptional patient experience
• Complete two weeks of paid product training and one week of coached nesting before transitioning to production

• Answer inbound patient calls professionally and confidently
• Make outbound calls when follow-up is required
• Respond to patient inquiries via email
• Schedule, reschedule, and confirm medical imaging appointments
• Verify and update patient information accurately
• Explain scheduling requirements and appointment preparation instructions
• Communicate clearly and professionally with patients and internal teams
• Navigate multiple systems while documenting interactions accurately
• Deliver an exceptional patient experience on every interaction
• Transition into production immediately after nesting

Representative

• Proactively contact patients to schedule preventative and follow-up healthcare appointments
• Make 125+ outbound calls per day
• Educate patients on the importance of routine healthcare
• Build trust and rapport with patients
• Handle objections professionally while maintaining empathy
• Accurately document every interaction
• Meet productivity, quality, and appointment conversion goals
• Protect confidential patient information and follow HIPAA requirements
• Complete all stages of the hiring process if selected: application form, prescreen questionnaire, video interview, live interview, and final interview

Outbound Patient Scheduling Representative

• Make 125+ outbound calls per day
• Schedule preventative and follow-up healthcare appointments
• Educate patients on the importance of routine healthcare
• Build trust and rapport with patients
• Handle objections professionally while maintaining empathy
• Accurately document every interaction
• Meet productivity, quality, and appointment conversion goals
• Protect confidential patient information and follow HIPAA requirements
• Complete all stages of the hiring process: application form, prescreen questionnaire, video interview, live interview, and final interview

• Make 125+ outbound calls per day
• Schedule preventative and follow-up healthcare appointments
• Educate patients on the importance of routine healthcare
• Build trust and rapport with patients
• Handle objections professionally while maintaining empathy
• Accurately document every interaction
• Meet productivity, quality, and appointment conversion goals
• Protect confidential patient information and follow HIPAA requirements
• Complete all stages of the hiring process: Application Form, Prescreen Questionnaire, Video Interview, Live interview, and Final Interview

• Answer inbound patient calls professionally and confidently
• Make outbound calls when follow-up is required
• Respond to patient inquiries via email
• Schedule, reschedule, and confirm medical imaging appointments
• Verify and update patient information accurately
• Explain scheduling requirements and appointment preparation instructions
• Communicate clearly and professionally with patients and internal teams
• Navigate multiple systems while documenting interactions accurately
• Deliver an exceptional patient experience on every interaction
• Complete the application form, prescreen questionnaire, one-way video interview, live interview, and final interview
• Transition into production immediately after nesting

• Answer inbound patient calls
• Make outbound follow-up calls
• Respond to patient inquiries via email
• Schedule, reschedule, and confirm medical imaging appointments
• Verify and update patient information accurately
• Explain scheduling requirements and appointment preparation instructions
• Communicate with patients and internal teams
• Navigate multiple systems and document interactions accurately
• Deliver an exceptional patient experience
• Complete all application-process stages: application form, prescreen questionnaire, one-way video interview, live interview, and final interview
• Transition into production immediately after nesting

• Answer inbound patient calls professionally and confidently
• Make outbound follow-up calls when required
• Respond to patient inquiries via email
• Schedule, reschedule, and confirm medical imaging appointments
• Verify and update patient information accurately
• Explain scheduling requirements and appointment preparation instructions
• Communicate clearly with patients and internal teams
• Navigate multiple systems while documenting interactions accurately
• Deliver an exceptional patient experience
• Complete all application and interview stages
• Transition into production immediately after nesting

• Answer inbound patient calls professionally and confidently
• Make outbound calls when follow-up is required
• Respond to patient inquiries via email
• Schedule, reschedule, and confirm medical imaging appointments
• Verify and update patient information accurately
• Explain scheduling requirements and appointment preparation instructions
• Communicate clearly and professionally with patients and internal teams
• Navigate multiple systems while documenting interactions accurately
• Deliver an exceptional patient experience on every interaction
• Complete all application process stages: application form, prescreen questionnaire, one-way video interview, live interview, and final interview
• Complete two weeks of paid product training and one week of nesting with coaching support before transitioning to production

• Make 125+ outbound calls per day
• Schedule preventative and follow-up healthcare appointments
• Educate patients on the importance of routine healthcare
• Build trust and rapport with patients
• Handle objections professionally while maintaining empathy
• Accurately document every interaction
• Meet productivity, quality, and appointment conversion goals
• Protect confidential patient information and follow HIPAA requirements
• Work schedules within Monday–Thursday 8:00 AM–7:00 PM EST and Friday 8:00 AM–5:00 PM EST operating hours

• Answer inbound patient calls
• Make outbound follow-up calls
• Respond to patient inquiries via email
• Schedule, reschedule, and confirm medical imaging appointments
• Verify and update patient information accurately
• Explain scheduling requirements and appointment preparation instructions
• Communicate professionally with patients and internal teams
• Navigate multiple systems and document interactions accurately
• Deliver an exceptional patient experience
• Complete all application, prescreen questionnaire, one-way video interview, live interview, and final interview stages
• Complete two weeks of paid product training and one week of coached nesting before transitioning to production

• Proactively contact patients to schedule preventative and follow-up healthcare appointments
• Make 125+ outbound calls per day
• Educate patients on the importance of routine healthcare
• Build trust and rapport with patients
• Handle objections professionally while maintaining empathy
• Accurately document every interaction
• Meet productivity, quality, and appointment conversion goals
• Protect confidential patient information and follow HIPAA requirements
• Work schedules within Monday–Thursday 8:00 AM–7:00 PM EST and Friday 8:00 AM–5:00 PM EST operating hours
• Complete all hiring-process stages, including the application form, prescreen questionnaire, video interview, live interview, and final interview