Rover.com

Product Manager

• Drive the Search Experience product at Rover to help pet parents find the best-matched care provider
• Craft intuitive, high-performing search experiences that improve outcomes for owners and sitters
• Understand how predictive models determine the “best match” for care providers
• Partner with UX and Data Science to translate model insights into user-friendly explanations
• Explore new technologies to streamline pet parents’ decision-making and personalize search results
• Improve the overall design and functionality of the search experience
• Enable searchers to succeed throughout their customer journey

Product Manager – Search Experience

• Join Rover’s Discovery team focused on scalable, diversified product-led growth across channels
• Lead Rover-wide AEO and SEO growth as a product surface
• Perform analysis, reporting, prioritization, and stakeholder management
• Own and autonomously launch new landing pages to grow organic and answer-engine visibility and new bookings
• Discover emerging AEO/SEO opportunities and focus areas
• Evaluate opportunities against other business priorities
• Work with development, content, design, analytics, and international teams to execute projects
• Research ideas and formulate concrete proposals
• Set up and execute tests and measure test results
• Build and use AI-assisted workflows for opportunity discovery, answer-engine visibility tracking, analysis and reporting, page QA, and test design
• Own the accuracy, quality, and outcomes of shipped work

Product Manager, SEO, Answer Engine Optimization

• Lead the Provider Product Group within Rover’s Global Provider Organization
• Own Rover’s multi-year provider product strategy, vision, and roadmap
• Concentrate investment on successful providers while strengthening marketplace depth and caregiver pipeline
• Lead four product teams improving care providers’ marketplace experience
• Drive rigorous, experiment-led execution and validate product launches
• Own product OKRs and roadmap delivery
• Advocate for providers using customer research, feedback, and marketplace data
• Lead AI adoption in product features and team workflows
• Coordinate alignment across Product, Design, Engineering, Data Science, Marketing, Operations, Finance, Legal, Trust & Safety, and international teams
• Manage, hire, coach, and grow product managers
• Hold accountability for supply-side revenue, provider retention, and new-customer booking growth
• Report to the Senior Director of Supply and partner with cross-functional teams across Europe and the US

Director, Product Management – Provider Experience

• Own Rover's multi-year provider product vision and translate provider strategy into sequenced product direction
• Own the product side of organizational OKRs and the roadmap delivering them
• Ship experiment-validated launches and follow through until customer outcomes are proven or learned
• Advocate for providers using customer research, feedback, and marketplace data
• Drive AI adoption in product features and team workflows
• Align Product, Design, Engineering, Data Science, Marketing, Operations, Finance, Legal, and Trust & Safety teams
• Lead product investments across regions to avoid fragmentation
• Hire, coach, and grow product managers
• Lead four product teams serving care providers
• Maintain accountability for supply-side revenue, provider retention, and new-customer booking growth
• Report to the Senior Director of Supply based in Barcelona
• Coordinate cross-functional teams across Europe and the US

Director, Product Management – Marketplace Supply

Security Analyst

• Own and mature Rover's vulnerability management program across corporate SaaS systems and AWS-hosted cloud applications
• Support day-to-day security operations, including monitoring, triage, and investigation of security alerts and incidents
• Build and refine Splunk searches, dashboards, and alerts for security monitoring and investigations
• Identify and implement AI and automation opportunities across security operations, vulnerability management, and compliance reporting
• Prepare documentation and evidence for audits and regulatory frameworks including SOX, PCI, GDPR, and CCPA
• Evaluate security plans, processes, and procedures and propose enhancements
• Develop analyses and reports on security incidents, including root cause and business impact
• Research emerging security trends and technologies
• Recommend security improvements to managers and senior leaders
• Promote security awareness and best practices across Rover

Full-stack Engineer

• Build a deep, working understanding of how money moves through Rover: orders, fees, credits, discounts, taxes, and payouts
• Set the technical direction for Rover’s transaction lifecycle, from booking charge to sitter payout
• Turn unscoped, cross-team problems such as new-market tax requirements, payment providers, and fee changes into actionable plans
• Work with Finance, Accounting, and Compliance to translate accounting and regulatory requirements into system design
• Raise engineering standards through design review, code review, and reusable patterns
• Mentor engineers, raise the technical bar beyond the Commerce Platform team, and support technical interviewing
• Ensure owners are charged or refunded correctly and sitters are paid accurately and on time

Staff Engineer, Commerce Platform

Marketing Analyst

• Lead paid search analytics for Rover globally
• Shape measurement and acquisition optimization across Rover's brands and markets
• Guide bidding and investment across brands by evaluating spend allocation, marginal returns, LTV, and payback
• Help SEM teams assess cross-brand cannibalization and identify incremental growth opportunities
• Design and analyze channel tests, geo-split experiments, and multibrand tests
• Select appropriate methods, assess statistical power and uncertainty, and turn results into bidding and spending recommendations
• Diagnose changes in acquisition cost, conversion, and ROAS
• Translate auction dynamics, customer behavior, and marketplace conditions into actionable recommendations
• Reconcile platform and internal measurement and distinguish attributed results from incremental growth
• Build trusted dashboards and partner with engineering and Data Science on data quality, conversion signals, and customer-value inputs
• Own the SEM analytics roadmap and prioritize initiatives by business impact
• Build learning agendas for markets and lead stakeholders toward evidence-based decisions
• Mentor analysts, review SQL and analytical methods, and develop reusable tools and documentation
• Collaborate with SEM leaders, Finance, Data Science, and Analytics Engineering

Lead Data Analyst, Marketing, SEM

Financial Planning and Analysis

• Own month-end and year-end close deliverables for assigned general-ledger areas, including journal entries, account reconciliations, and variance analysis
• Drive improvements to close processes, automation, and documentation
• Prioritize multiple close-cycle responsibilities
• Prepare and review financial statements and supporting schedules, including the statement of cash flows, under U.S. GAAP
• Assist with internal and external reporting deliverables, including private-equity stakeholder materials
• Maintain accurate, consistent, and audit-ready financial statements and reporting deliverables
• Serve as a technical accounting subject-matter expert and research/document GAAP positions for complex or non-routine transactions
• Assist with implementation of new accounting standards and policies
• Manage external-auditor deliverables, schedules, and walkthroughs
• Execute and document assigned internal controls and help enhance the control environment
• Ensure compliance with internal controls and accounting policies
• Partner with FP&A, Tax, and other cross-functional teams
• Mentor and guide peers and junior team members
• Support scaling accounting processes and infrastructure and surface new projects and improvements
• Own a broad, hands-on scope spanning month-end close, financial reporting, technical accounting, and audit management

Senior Accountant, Financial Reporting

Fraud Investigator

• Conduct investigations into account takeovers, payment fraud, phishing, and organized fraud rings
• Analyze patterns of fraudulent transactions and abusive conduct
• Dispute chargebacks, gathering evidence to minimize financial loss and maximize recovery
• Analyze identity verification and background checks
• Triage and resolve account safety-related incidents, including flagged content, harassment, and Terms of Service violations
• Manage and action appeal requests for deactivated accounts
• Serve as a subject matter expert on fraud and identity verification
• Work cross-functionally with operations partners on enterprise-wide initiatives
• Investigate potential fraud in high-volume queues
• Identify fraud trends and contribute to scalable proactive detection
• Summarize and communicate investigation results, findings, and insights to leaders and stakeholders

Fraud Investigator II

Performance Marketing

• Lead paid media strategy across Meta, TikTok, Reddit, and emerging platforms such as Twitch
• Manage full-funnel budgets across direct-response and upper-funnel brand campaigns
• Own new-customer and awareness goals across the US, Canada, UK, and emerging EU markets while managing CAC against LTV-based payback targets
• Plan, build, and optimize paid social campaigns in Meta Ads Manager and TikTok Ads Manager
• Own budget pacing, audience strategy, and creative testing
• Boost high-performing organic posts and creator content in partnership with the Brand Social team
• Maintain a shared campaign calendar aligned with influencer and brand social launches
• Brief creative and run structured testing across taglines, formats, and audiences
• Report on CAC, ROAS, reach, impressions, and engagement rate and provide recommendations to leadership
• Track platform changes and best practices across Meta, Reddit, Snapchat, and TikTok
• Translate platform developments into media-buying and influencer partnership guidance
• Collaborate with Brand, Influencer, and PR teams to maintain consistent messaging
• Run incrementality tests, including geo-uplift studies and MMM holdouts, with Marketing Analytics teammates
• Manage paid social agency relationships and hold agencies accountable for strategy, execution, and performance
• Report to the Director of Upper Funnel Marketing

Paid Social Marketing Manager

Technical Program Manager

• Converge stakeholders on the problem, scope, decision ownership, and success measures
• Own execution strategy, sequencing, priorities, and cross-functional delivery
• Drive decisions by framing trade-offs, making recommendations, identifying decision makers, and landing decisions
• Align teams across organizational boundaries and resolve conflicting priorities
• Partner with engineering on architecture implications, dependencies, data integrity, rollout, and cutover planning
• Define and report KPIs for program health, risk, progress, and post-launch success
• Maintain program artifacts including charters, plans, dependency maps, risk registers, and decision logs
• Own launch and delivery readiness through go-live and subsequent measurement
• Use AI tools to automate reporting and tracking and build workflows and frameworks
• Ramp quickly in unfamiliar domains and build credibility with new teams
• Connect Seattle and Barcelona teams and contribute to Rover’s TPM practice