SD Worx

Solutions Engineer

• Potentiële klanten adviseren over HR-uitdagingen, bedrijfsdoelstellingen en processen
• Klantbehoeften analyseren en vertalen naar passende HR-softwareoplossingen
• Klanten adviseren over de mogelijkheden en voordelen van het SD Worx HR-portfolio
• Optreden als trusted advisor tijdens het volledige presalestraject
• Overtuigende presentaties en solution workshops voorbereiden en geven
• Complexe functionaliteiten uitleggen aan business- en technische stakeholders
• Inhoudelijke, functionele en technische vragen beantwoorden tijdens klantgesprekken
• Samenwerken met sales-, product-, implementatie- en technische teams
• Klantvereisten vertalen naar realiseerbare oplossingen
• Ondersteunen bij voorstellen en aanbestedingen
• Klantinformatie overdragen aan implementatieteams
• Markt- en klantinzichten delen met interne stakeholders
• Kennis van SD Worx HR-oplossingen en technologie verder ontwikkelen
• Ontwikkelingen binnen HR, digitalisering en HR-technologie opvolgen
• Bijdragen aan de verdere ontwikkeling van de presales-aanpak en proposities

Solutions Consultant

Payroll

• Work with international clients to optimize and transform HR and payroll processes through SAP solutions
• Collaborate with experienced consultants
• Participate in the full project lifecycle, from requirements gathering and configuration to testing, implementation, and post-go-live support
• Develop expertise in Netherlands Payroll while working with SAP HR and Payroll technologies

Senior Payroll Technical Consultant – Nordics Payroll

Consultant

• Deelnemen aan een dagelijks teamoverleg om taken en prioriteiten te bespreken.
• Geschikte kandidaten zoeken voor vacatures van klanten.
• Aantrekkelijke vacatureteksten schrijven en op verschillende jobboards plaatsen.
• De database, jobwebsites en social media doorzoeken naar talent.
• Kandidaten proactief benaderen.
• Telefonische screenings uitvoeren.
• Kandidaten uitnodigen voor een eerste gesprek en hun motivatie en wensen verkennen.
• Kandidaten telefonisch voorstellen aan klanten.
• Kandidaten voorstellen aan potentiële klanten.
• De planning voor de volgende dag opstellen.
• Contracten in orde maken.
• Opvolgen hoe het gaat met recent gestarte kandidaten.

Pre-sales Engineer

• Collaborate with potential clients to understand their requirements and challenges
• Develop and present SAP SuccessFactors solutions and SD Worx services aligned with client objectives
• Conduct product demonstrations and presentations showcasing SAP SuccessFactors and SD Worx services
• Assist in creating detailed proposals and responses to bids
• Work closely with sales, technical, and implementation teams
• Support the transition from presales to project execution

SAP Presales Consultant

Human Resources

• Werven en selecteren van expert bediendeprofielen en leidinggevenden voor Logistiek, Sales, HR, Office & Business Support en Purchase
• Vacatures binnenhalen
• Klantbezoeken en prospectiebezoeken doen
• Relaties met klanten onderhouden
• Intakegesprekken met klanten plannen en uitvoeren
• Aantrekkelijke vacatureteksten schrijven en op verschillende jobboards plaatsen
• Kandidaten zoeken in de database, op jobsites, LinkedIn en social media
• Kandidaten proactief benaderen
• Telefonische screenings uitvoeren
• Kandidaten uitnodigen voor een eerste gesprek en hun motivatie en wensen verkennen
• Kandidaten telefonisch voorstellen aan klanten
• Klanten en kandidaten opvolgen tot zes maanden na indiensttreding

HR Consultant

• Lead a team of approximately 8–10 Payroll Consultants
• Support team members in resolving complex payroll and labour law matters
• Monitor workloads, priorities, and service quality
• Drive engagement, development, and performance within the team
• Partner with stakeholders across the business
• Act as the main escalation point for approximately 15 key clients
• Build trusted relationships with client stakeholders
• Ensure service quality, SLA compliance, and customer satisfaction
• Resolve complex operational issues and support conflict resolution
• Track billing activities and oversee purchase orders for additional services
• Oversee payroll delivery for Spanish payroll clients
• Manage service launches, including payroll schedules and procedure documentation
• Provide guidance on Spanish labour legislation, payroll processes, and compliance
• Monitor service performance, operational KPIs, and quality standards
• Contribute to process optimization and continuous improvement initiatives

Payroll Manager – Team Lead, Spanish Payroll

Manager

• Overall responsibility for delivery, profitability, customer satisfaction, and resource management within the assigned customer portfolio
• Ensure deliveries comply with contracts, internal procedures, and agreed service targets
• Participate in the operational MPS management team and the strategic Operations management team
• Manage employees in Trondheim
• Plan resources and optimize utilization of available resources
• Contribute to competence development, performance follow-up, and employee engagement
• Ensure compliance with internal routines, processes, and guidelines
• Develop strategies and operationalize approved goals and initiatives
• Manage and follow up customer contracts and maintain customer-specific service descriptions
• Act as the customer's primary escalation point for delivery deviations or challenges
• Ensure high customer satisfaction through proactive follow-up and continuous improvement
• Manage delivery quality, efficiency, and profitability
• Handle deviations, implement corrective actions, and follow up SLA breaches
• Ensure correct invoicing according to contracts and agreements
• Identify profitability improvements and collaborate with sales on upselling and service development opportunities
• Deliver results related to customer satisfaction, SLAs, delivery quality and profitability, invoicing, resource utilization, employee development, and process compliance

Team Manager – Service Delivery Manager

• Design, develop, and support SAP integration solutions between SAP systems and external HR platforms
• Analyze customer requirements and translate them into scalable technical solutions
• Build and maintain ABAP-based integration components and data transformation logic
• Configure and troubleshoot web services, APIs, and middleware connections
• Support Workday, SuccessFactors, and SAP HCM/ECP integration scenarios
• Participate in customer workshops, testing activities, go-live support, and hypercare
• Contribute to continuous improvement, automation initiatives, and innovation within the SAP Integrations team

SAP Integration Consultant

• Independently and responsibly prepare payroll calculations, including for mini-jobs, students, temporary staff, interns, and short-term employees
• Maintain master and transactional data
• Manage time tracking and prepare certificates and other employment documentation
• Prepare statistics and analyses
• Clarify payroll tax and social security matters
• Act as the point of contact for assigned clients, government authorities, health insurance funds, and social security institutions
• Complete the year-end payroll process and answer any resulting questions