Shermco Industries

General

• Coordinate and manage multiple projects from initiation through close-out
• Create, maintain, and update detailed project schedules and timelines
• Monitor project progress and ensure milestones are met within scope, budget, and deadlines
• Communicate project updates to internal and external stakeholders
• Identify and mitigate project risks and recommend corrective actions
• Ensure projects comply with contractual requirements, specifications, and industry standards
• Collaborate with internal teams, subcontractors, and vendors to support project success
• Provide administrative support as needed, including document tracking and reporting
• Perform other duties as assigned by management

Field Service Coordinator

Technician

• Operate a forklift to move and organize inventory
• Drive delivery trucks to transport goods to customers
• Manage warehouse inventory and ensure accurate stock levels

Warehouse Technician

Program Manager

• Lead end-to-end program management for strategic initiatives, ensuring related projects and workstreams are coordinated to achieve defined business outcomes
• Develop and maintain integrated program roadmaps, milestones, dependencies, resource plans, risks, and critical decision points
• Serve as project manager for selected initiatives, owning project plans, timelines, deliverables, stakeholder coordination, issue resolution, and execution follow-through
• Establish and manage program governance, including steering committees, executive reviews, operating rhythms, RACI structures, and escalation paths
• Connect program objectives to enterprise priorities and measurable benefits
• Manage scope, schedule, resource, and priority trade-offs; escalate decisions and recommend corrective actions
• Define program objectives, success criteria, KPIs, and benefits realization plans
• Track milestones, deliverables, financial targets, operational outcomes, risks, and barriers
• Develop executive-ready dashboards, scorecards, and program updates
• Facilitate recurring program reviews, resolve blockers, and reinforce accountability
• Orchestrate cross-functional teams spanning Operations, Finance, Sales, IT, HR, and other functions
• Coordinate business owners, project leads, technical teams, vendors, and stakeholders
• Drive alignment through structured planning, dependency management, decision facilitation, and escalation
• Ensure execution remains connected to operational readiness, stakeholder adoption, and long-term sustainment
• Partner with change management and communications resources on rollout planning, training coordination, and adoption tracking
• Incorporate change readiness, cutover planning, and sustainment milestones into project plans
• Track adoption metrics and operational readiness to ensure delivered solutions produce business value

Program Manager – Strategic Initiatives

Field Engineer

• Travel to industrial and commercial customer sites
• Inspect, test, troubleshoot, perform start-up, and collect data for low-, medium-, and high-voltage electrical systems from 480 Volt to 600 kV
• Perform instrument transformer tests
• Perform power transformer testing, including Doble, TTR, and insulation resistance
• Test electro-mechanical and solid-state relays
• Perform cable testing, including Tan Delta, Power Factor, VLF, and DC Hipot
• Troubleshoot automatic transfer switches
• Test low-, medium-, and high-voltage switchgear and circuit breakers
• Perform moderately complex relay calibration and power metering
• Rotate emergency on-call duty and respond to customer emergencies in a timely manner

Field Service Technician II

• Perform electrical testing, maintenance, and repair services on electrical distribution systems and equipment
• Travel to industrial and commercial customer sites to inspect, test, troubleshoot, perform start-up, and collect data on low-, medium-, and high-voltage electrical systems from 480 Volt to 600 kV
• Perform instrument transformer tests
• Perform power transformer testing using Doble, TTR, insulation resistance, and related methods
• Test electro-mechanical and solid-state relays
• Perform cable testing using Tan Delta, Power Factor, VLF, and DC Hipot
• Troubleshoot automatic transfer switches
• Test low-, medium-, and high-voltage switchgear and circuit breakers
• Perform moderately complex relay calibration and power metering
• Rotate emergency on-call duty and respond to customer emergencies in a timely manner
• Work with a team of professionals to complete work safely, efficiently, and to high quality standards

Field Service Technician

• Provide on-site assistance with electrical systems, including installations, testing, and troubleshooting for voltages from 480V to 600kV
• Conduct routine maintenance and inspections, including transformer and relay tests
• Diagnose and resolve technical issues involving switchgear, circuit breakers, and relay calibration
• Maintain professional client relationships, address inquiries, and provide expert support
• Respond to emergency calls in a timely manner
• Keep detailed records of service activities, client feedback, and necessary product modifications
• Collaborate with cross-functional teams on continuous improvement and innovation projects
• Work in data centers to maintain and test electrical systems critical to operations

Field Services Technician, Electrical Testing

Supervisor

• Supervise and develop a team of 5 to 10 assigned Field Service Technicians
• Work as a job leader and/or Field Service Technician when assigned by the Field Service Manager or Scheduler
• Lead by example and provide work direction to execute customer jobs according to scope and budget
• Ensure technicians have the tools and equipment needed to succeed
• Review weekly safety-training completion and ensure compliance with EHS policies and procedures
• Ensure proper use of JHA, AHA, Lifted Conductor, and Energized Work Permits
• Mentor technicians on Human Performance principles and tools
• Assess technical skills, maintain quarterly skills matrices, develop career paths and training plans, and provide on-the-job learning opportunities
• Ensure data sheets, SOP usage, customer data, and reports are accurate and timely
• Assist technicians with certification exam preparation
• Ensure exceptional customer service and timely, accurate, approved customer change orders
• Coach and mentor technicians on effectively running jobs
• Deliver key messages, escalate unresolved business questions, and maintain regular communication with direct reports and management
• Provide ongoing feedback, address performance concerns, issue approved disciplinary action, and conduct annual performance reviews
• Recommend merit raises according to policy

Front Line Supervisor

• Inspect, test, troubleshoot, perform start-up and collect data at industrial and commercial customer sites
• Test low-, medium- and high-voltage electrical systems from 480 Volt to 600 kV
• Perform instrument transformer tests
• Conduct power transformer testing using Doble, TTR, insulation resistance and related methods
• Test electro-mechanical and solid-state relays
• Perform cable testing including Tan Delta, Power Factor, VLF and DC Hipot
• Troubleshoot automatic transfer switches
• Test low-, medium- and high-voltage switchgear and circuit breakers
• Perform moderately complex relay calibration and power metering
• Rotate emergency on-call duty and respond to customer emergencies in a timely manner
• Work with a team of professionals to complete work safely, efficiently and to high quality standards

• Supervise and develop a team of 5 to 10 Field Service Technicians
• Work as a job leader and/or Field Service Technician when assigned
• Provide work direction to execute customer jobs according to scope and budget
• Ensure technicians have the tools and equipment needed for success
• Review weekly safety training completion and ensure compliance with EHS policies and procedures
• Ensure proper use of JHA, AHA, Lifted Conductor, and Energized Work Permits
• Mentor technicians on Human Performance principles and tools
• Perform technical skills assessments, maintain quarterly skills matrices, develop career paths and training plans
• Ensure data sheets, SOP usage, customer data, and reports are accurate and timely
• Assist technicians with certification exam preparation
• Ensure exceptional customer service and obtain timely, accurate, approved change orders
• Coach and mentor technicians on effectively running jobs
• Communicate key messages, escalate unresolved business questions, and maintain regular communication with direct reports and management
• Provide ongoing feedback, address performance concerns, conduct annual performance reviews, and recommend merit raises

• Monitor and analyze department performance metrics, including utilization, staffing levels, work-in-progress, and forecasts
• Review departmental P&L reports, identify trends and discrepancies, and implement corrective actions
• Participate in developing and executing annual business plans
• Lead business development efforts and provide strategic direction and oversight to the sales team
• Plan and manage workforce needs; support recruiting, hiring, and coaching of technical and operational staff
• Promote and enforce company safety policies and ensure participation in new-hire and annual safety training
• Maintain adherence to quality standards and Standard Operating Procedures
• Collaborate with branch and department managers to deliver company-wide customer solutions
• Partner with HR, Workforce Development, and Regional Management to foster continuous improvement
• Mentor and develop subordinate managers to strengthen leadership and technical capabilities
• Perform other duties as needed to support organizational success

Field Service Supervisor – Utilities Apparatus Technicians

• Work on low- and medium-voltage circuit breakers from GE, Westinghouse, Powell, ABB, ITE, and other manufacturers
• Travel overnight occasionally to job sites for onsite breaker testing and repair
• Troubleshoot, rebuild, retrofit, test, and repair low-, medium-, and high-voltage switchgear
• Tear down and assemble breakers, contactors, related switchgear, and electrical apparatus
• Work with high-voltage switchgear up to 3000A, SF-6 vacuum circuit breakers, ATS, 13.8kV/60Hz and 11kV/50Hz equipment
• Work with medium-voltage switchgear up to 3100A, vacuum circuit breakers, ATS, 15.5kV, 4.16kV/60Hz and 6/6kV/50Hz equipment
• Work with low-voltage switchgear up to 3000A, air circuit breakers, ATS, 480V/60Hz and 400V/50Hz equipment

Circuit Breaker Technician

• Install, commission, test, and maintain protective relay equipment, powerline carrier equipment, digital fault recorders, RTUs, and communication processors
• Functionally test protection and control circuitry for transmission lines, HV bus, transformers, circuit breakers, feeders, reactors, and capacitor banks
• Perform RTU and telecom upgrades for various clients
• Review, document, and submit test reports for client reporting and regulatory purposes
• Interpret one-line, three-line, wiring, schematic, and communication configuration diagrams
• Identify and bring attention to discrepancies in technical diagrams and configurations
• Complete time and expense reports accurately
• Maintain the assigned company vehicle in good condition

Protection & Controls Technician II-IV

• Inspect, test, troubleshoot, perform start-up and collect data on low-, medium- and high-voltage electrical systems at industrial and commercial customer sites
• Perform instrument transformer tests
• Conduct power transformer testing using Doble, TTR, insulation resistance and related methods
• Test electro-mechanical and solid-state relays
• Perform cable testing including Tan Delta, power factor, VLF and DC Hipot
• Troubleshoot automatic transfer switches
• Test low-, medium- and high-voltage switchgear and circuit breakers
• Perform moderately complex relay calibration and power metering
• Rotate emergency on-call duty and respond to customer emergencies in a timely manner
• Work with a team of professionals to complete work safely, efficiently and to high quality standards

• Perform electrical testing, maintenance, and repair services on electrical distribution systems and equipment
• Travel to industrial and commercial customer sites
• Inspect, test, troubleshoot, perform start-up, and collect data for low-, medium-, and high-voltage electrical systems from 480 Volt to 600 kV
• Perform instrument transformer tests
• Perform power transformer testing, including Doble, TTR, and insulation resistance testing
• Test electro-mechanical and solid-state relays
• Perform cable testing, including Tan Delta, Power Factor, VLF, and DC Hipot
• Troubleshoot automatic transfer switches
• Test low-, medium-, and high-voltage switchgear and circuit breakers
• Perform moderately complex relay calibration and power metering
• Rotate emergency on-call duty and respond to customer emergencies in a timely manner
• Work with a team of professionals to complete work safely, efficiently, and to high quality standards