Switchboard Operator
Southern Illinois Healthcare
Posted: 10/22/2026Ray
Switchboard Operator
Southern Illinois Healthcare
Posted: 10/22/2026Ray
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Southern Illinois HealthcarePosted 10/22/2026part-timeCarbondale • Illinois • United StatesMid-LevelSenior💰 $17 - $26 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in managing communication systems, including call routing and alarm monitoring, while maintaining accurate records and schedules. Capable of processing emergency notifications and training new staff effectively.
Highest-signal resume keywords
Call RoutingAlarm MonitoringEmergency Communication SystemsDaily Call Logs MaintenanceCall Schedule Management
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Responsible for communication and routing of calls and overhead pages
- Monitor building system infrastructure alarm panels
- Notify on-call teams
- Manage associated records and data collection
- Process STAT calls through the switchboard
- Answer, screen, and relay calls
- Process notification of STAT code requests
- Monitor 911 calls, emergency management radio system, fire alarm panels, emergency generator and medical gases panels, paging system, panic alarms, and infant security alarms
- Process requests for first responder notifications
- Complete and maintain daily call logs
- Assist with training new staff as requested as Operator II
- Maintain call schedules for Facilities Engineering, Clinical Engineering, Surgery/OR, PACU, Perfusion, First Assist–CVOR, MRI, Ultrasound, X-ray, IR RN, IR Techs, Nuclear Medicine, Anesthesia, CRNA, Spiritual, Cath Lab, Endoscopy, Physical Therapy, Sterile Processing, Dialysis, and physician schedules
Requirements
What you’ll need- High School diploma or equivalent preferred
- Licenses and Certification: N/A
- Technical Experience: N/A
- Availability for a variable shift
- Ability to answer, screen, and relay calls
- Ability to process STAT code requests and first responder notifications
- Ability to monitor alarm systems and emergency communication systems
- Ability to complete and maintain daily call logs
- Ability to maintain call schedules
Benefits
Comp & perks- Benefits Guide/Plan Information provided by employer
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Call ScreeningSTAT Code ProcessingFirst Responder Notification ProcessingData CollectionRecord Management
Soft Skills
CommunicationTraining Assistance
Tools & Technologies
Alarm PanelsPaging SystemEmergency Management Radio SystemFire Alarm PanelsMedical Gases Panels
Industry Keywords
High School DiplomaVariable Shift AvailabilityEmergency ManagementHealthcare Communication