Southern Illinois Healthcare

Switchboard Operator

Southern Illinois Healthcare
Posted 10/22/2026part-timeCarbondale • Illinois • United StatesMid-LevelSenior💰 $17 - $26 per hourWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in call management, emergency response coordination, and effective communication within a healthcare environment. Capable of maintaining accurate records and assisting in staff training while managing complex scheduling for various medical departments.

Highest-signal resume keywords
Call ManagementEmergency Response CoordinationRecord KeepingStaff Training AssistanceScheduling Management

Tech Stack

Tools & technologies
Ray

About the role

Key responsibilities & impact
  • Responsible for communication and routing of calls, overhead pages, monitoring building system infrastructure alarm panels, notifying “on call” call teams, managing associated records/data collection, and processing STAT calls through the switchboard
  • Answer, screen, and relay calls
  • Process notifications of STAT code requests
  • Monitor alarm systems including 911 calls, emergency management radio system, fire alarm panels, emergency generator and medical gases panels, paging system, panic alarms, and infant security alarms
  • Process requests for first responder notifications
  • Complete and maintain daily call logs
  • Assist with training new staff as requested for Operator II
  • Maintain call schedules for Facilities Engineering, Clinical Engineering, Surgery/OR, PACU, Perfusion, First Assist–CVOR, MRI, Ultrasound, X-ray, IR RN, IR Techs, Nuclear Medicine, Anesthesia, CRNA, Spiritual, Cath Lab, Endoscopy, Physical Therapy, Sterile Processing, Dialysis, and physician schedules

Requirements

What you’ll need
  • High School diploma or equivalent preferred
  • Licenses and Certification: N/A
  • Technical Experience: N/A

Benefits

Comp & perks
  • Benefits Guide/Plan Information available via employer link

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
Effective CommunicationAttention to DetailOrganizational Skills
Tools & Technologies
Alarm Systems MonitoringPaging SystemEmergency Management Radio System
Industry Keywords
STAT CallsFirst Responder NotificationsCall LogsHealthcare CommunicationMedical Scheduling