SS&C Technologies

Full-stack Engineer

• Join the Ontology Platform team and report to the Ontology Platform Lead
• Steward the ontology model and translate business ontology definitions into concrete, implementable platform structures
• Identify overlapping or conflicting definitions across business teams and help drive toward a shared, canonical view
• Design and build rules and validation logic to detect discrepancies between source data and ontology expectations
• Build and maintain reconciliation logic comparing source system data against the canonical ontology and surface exceptions for business-user triage
• Maintain documentation of ontology structures, mapping conventions, and rule logic
• Build and maintain ingestion connectors for new source systems
• Contribute to platform services and APIs supporting mapping, configuration, and rules management
• Leverage the foundational data platform's ingestion, storage, and compute capabilities
• Use and champion an agentic SDLC approach with AI coding agents and related tooling
• Design and maintain data models, schemas, and pipelines for ontology-mapped data
• Build and optimize ETL/ELT transformations through cleansing, harmonization, and canonical mapping
• Ensure data quality, lineage, and performance across the pipeline
• Own end-to-end onboarding of new data sources and business use cases through production deployment
• Support production operations, including monitoring, incident response, troubleshooting, and resolving data or pipeline issues
• Build and maintain runbooks, dashboards, and operational documentation
• Work directly with business users during onboarding to explain mapping results, breaks, and platform configuration tools

Senior Engineer – Ontology Platform

Product Manager

• Define the product strategy and multi-year vision for the Enterprise Ontology Platform
• Own the end-to-end product roadmap, balancing immediate business wins with long-term platform scalability
• Translate ambiguous or conflicting business needs into product requirements, user stories, and acceptance criteria
• Manage the backlog using a data-driven approach and balance feature development, technical debt, and production support
• Define and track platform success metrics to inform prioritization
• Serve as the primary liaison between the Ontology Platform and Foundational Data Platform engineering leadership
• Identify capability gaps and lead build-versus-leverage analyses
• Articulate foundational platform requirements and drive prioritization across roadmaps
• Track platform dependencies and proactively flag delivery risks
• Ensure a flexible, extensible framework for business-owned ontology definitions
• Shape configuration workflows and interaction models with the Engineering Lead
• Design workflows for surfacing, triaging, and resolving data breaks
• Partner with Data Governance and Compliance teams on data standards and regulatory alignment
• Gather requirements from business stakeholders, facilitate alignment, and set delivery expectations
• Communicate roadmap, trade-offs, and progress to business and senior stakeholders
• Participate in technical design discussions as the product and business voice
• Track business-team dependencies for ontology definitions, mappings, and rules or break criteria
• Build business-dependency timelines into the product roadmap

Data Engineer

• Manage production data pipelines in enterprise environments
• Build ETL/ELT pipelines handling structured relational data and unstructured formats
• Orchestrate data workflows using Apache Airflow, Prefect, or Dagster
• Apply enterprise data governance, data masking, and secure handling of sensitive operational data

Vice President

• Own enterprise quality strategy, standards, governance, and outcomes across pharmacy and medical
• Build and lead a team of four to six Director-level direct reports
• Define quality standards, governance, release-readiness criteria, metrics, and transition roadmaps
• Partner with Product, Technology, Operations, and vendors to align quality expectations and shared accountability
• Provide independent assessments of quality, readiness, and risk for executive and delivery decisions
• Strengthen coordination among requirements, UAT, and release readiness
• Set the AI and automation strategy, including predictive analytics, defect prediction, release-risk assessment, and intelligent automation
• Build the business case for quality investments and quantify impact on quality, speed, and cost
• Establish responsible, auditable AI practices for a regulated healthcare environment
• Lead enterprise defect management, root-cause analysis, defect-leakage reduction, and continuous improvement
• Manage vendor and offshore delivery models toward scalable, multi-customer delivery
• Assess and potentially develop quality and testing capabilities into a commercial service offering
• Communicate quality strategy and business impact at the executive level
• Lead cross-organizational change and shape the function's structure and operating model

Vice President, Enterprise Quality – Automation

• Support technical-related escalations
• Support new feature development
• Manage and improve processes
• Partner with leadership to create solutions for features and enhancements
• Define product requirements and collaborate with designers, engineers, and quality assurance
• Define scope and schedules and communicate status throughout development
• Develop documentation, trainings, and case studies for the product
• Execute minimum acceptance testing on new features and functionality
• Handle escalated support incidents
• Develop in-depth knowledge of the business, workflow, product, and systems interfacing with Geneva
• Proactively add value to the development process

Implementation Specialist

• Partner with Sales and Implementation Architects to understand client workflows and define Order Management and Portfolio Management requirements
• Own configuration and testing of front-office solutions, focusing on Order Management, Portfolio Management, and related integrations
• Manage functional delivery across multiple concurrent client implementations
• Collaborate across Genesis Platform implementations, from documenting business requirements to defining system configurations and integration requirements
• Configure client workflows based on approved functional requirements and implementation best practices
• Coordinate user acceptance testing, track readiness, and resolve delivery issues
• Lead OMS and Portfolio Management training for Portfolio Managers, Traders, Operations teams, and other user groups
• Coordinate with clients, third parties, Project Managers, and specialist teams, including FIX, API, and Compliance
• Communicate functional status, risks, dependencies, and required decisions to stakeholders
• Support onsite and remote go-live events, triage post-launch issues, and prepare clients for ongoing support
• Document client configurations, workflows, and customizations for knowledge transfer
• Use AI and automation tools responsibly to reduce manual effort, improve workflows, and accelerate delivery
• Build investment management expertise through engagement with asset managers, RIAs, wealth managers, and pension funds

Senior Implementation Consultant – Investment Management

Account Executive

• Identify and establish relationships with key decision-makers and influencers in target accounts
• Research key accounts to assess business opportunities
• Create and manage telephone and email prospecting campaigns for new business
• Lead solution discovery to understand client requirements, objectives, and priorities
• Present SS&C Intralinks business solutions using appropriate sales approaches and techniques
• Work with senior management and corporate counsel to negotiate contracts and provide follow-up to deliver signed contracts
• Maintain a strong sales pipeline and forecast through Salesforce CRM
• Meet agreed monthly and annual client activity and quota targets
• Collaborate with other SS&C businesses and sales teams on joint efforts

Consultant

• Implement, configure and test SS&C Eze’s product suite, focusing on core Order Management and Execution Management functions
• Manage multiple projects across global clients and address implementation, upgrade and customization work
• Support Consultants, Architects, Project Managers and CSMs across Eze OMS and EMS implementation and change processes
• Gather and document business requirements
• Outline systems configuration and integration concerns
• Configure new implementation workflows, including workrooms and views
• Assist with and coordinate user acceptance testing and configurations
• Assist with and coordinate disaster recovery tests with clients and IT partners
• Configure systems for new fund launches, asset classes and markets
• Assist with and lead client upgrade projects, mitigating risk and identifying workflow improvements
• Communicate directly with clients to gather information and execute technical configuration requirements
• Coordinate with internal team members, clients and third parties and provide status updates
• Identify inefficiencies and improve internal team processes
• Develop repeatable implementation plans and upgrade processes
• Build investment management industry knowledge by understanding client workflows

Senior Consultant

• Provide BPO client services and SaaS deployments, including onboarding companies, properties, units, and tenants
• Manage and provide strategic guidance on full life-cycle implementations
• Prepare consolidated financial reporting packages
• Perform bank reconciliations
• Track and report fixed assets
• Manage leases
• Process accounts payable utilizing a third-party processor
• Document operational processes
• Utilize F-9 Cumulus Report Writer

Solution Consultant

AI Engineer

• Build enterprise LLM applications and RAG pipelines over complex unstructured documents
• Design and implement LangGraph state machines with conditional routing and parallel execution
• Apply vector representations, embedding models, distance metrics, and retrieval tuning
• Develop software using async Python, REST APIs, microservices, and Git workflows

Senior AI Engineer, LangGraph Specialist

General

• Learn about SS&C products and services and communicate information effectively to customers
• Answer and respond to general advice enquiries
• Capture feedback and data from customer interactions
• Apply superannuation industry and relevant legislation knowledge to identify complex situations and recommend solutions
• Respond promptly to member correspondence
• Make proactive outbound telephone contact in approved campaigns
• Complete administrative and ad hoc duties
• Identify continuous improvement initiatives
• Assist members and beneficiaries empathetically and professionally
• Comply with fund, regulatory, education, and AFSL requirements
• Maintain member details
• Achieve KPIs, SLAs, and targets
• Identify and respond to member enquiries accurately and professionally
• Participate in training and upskilling
• Support team enquiries and escalations via phone and chat
• Provide specialised project support and UAT testing for campaign management
• Adhere to policies and procedures to maintain integrity and minimise risk exposure
• Contribute positively to shared team goals

Contact Centre Officer – Superannuation

Financial Planning and Analysis

• Handle inbound calls and emails from clients and financial advisers
• Provide accurate information and support across superannuation, insurance, investments, and pensions
• Address enquiries and resolve issues efficiently and professionally
• Maintain accurate and up-to-date records of client interactions
• Collaborate with a diverse team to meet and exceed performance targets
• Uphold company values and high service standards in every interaction
• Serve as the first point of contact for clients and financial advisers via phone, email, and web chat

Client Solutions Specialist – Super, Investments, Insurance, Pensions

• Support the Associate Tax Manager in delivering day-to-day tax compliance services for alternative investment fund clients across Australia
• Deliver accurate and timely tax reporting and compliance deliverables in accordance with client and regulatory deadlines
• Prepare tax compliance calculations and reporting, including distribution calculations, Annual Investment Income Reports (AIIR), income tax returns, investor tax statements, and Business Activity Statements (BAS)
• Assist with client onboarding and transitions
• Contribute to process improvement initiatives
• Develop, maintain, and enhance tax policies, procedures, and controls
• Respond to client queries promptly and professionally
• Ensure compliance with operational policies, risk management frameworks, and internal control requirements
• Support projects and system enhancements, including testing tax templates, processes, and workflows
• Monitor and interpret changes to accounting standards and Australian tax legislation
• Maintain standard operating procedures and support operational efficiency, compliance, and client service delivery across the Tax Services team

Tax Associate – Corporate/Fund

DevOps Engineer

• Automate infrastructure configuration using AWS CloudFormation, Chef, Packer, and Terraform
• Automate tasks and integrate ChatOps with Lambda functions using Python and Node.js
• Maintain and improve container build systems with Docker and Jenkins
• Participate in the weekly on-call rotation and respond to production incidents
• Configure and maintain secrets management, service discovery, and container orchestration systems
• Perform code reviews for internal services and infrastructure changes
• Conduct experiments and research spikes for proposed changes
• Collaborate with R&D and architecture teams on production defects and runtime inefficiencies
• Work with development teams to improve system operability
• Define, track, and maintain SLOs, SLIs, and error budgets
• Build and maintain observability pipelines and dashboards using Prometheus, Grafana, OpenTelemetry, and Splunk
• Lead incident response and on-call escalations via PagerDuty
• Facilitate blameless post-mortems and drive systemic improvements

Site Reliability Engineer

Accounting Manager

• Lead teams supporting fund administration services to clients
• Serve as primary liaison for the book of business and work with auditors, law firms, and tax advisors
• Review fund governing, offering, subscription, and related investment documents to ensure proper application of fund terms
• Review transaction documentation, supporting files, investment transactions, and accruals
• Review work papers for capital activity, investment activity, income and expense accruals, valuation adjustments, and related items
• Review management fee calculations, investor allocations, and capital account statements
• Review capital call and distribution calculations, sources and uses of cash, allocations, and investor notices
• Create, maintain, and review distribution waterfall and carried-interest models
• Manage year-end audit processes with clients and auditors
• Implement processes to improve overall operations
• Participate in new client business analysis with prospects and existing clients
• Support fee models and deal financial analysis development
• Support presentation content and preparation
• Assist with RFP responses and document management
• Support multiple client implementations and onboarding events
• Promote corporate and business/departmental initiatives

Senior Engineer – Ontology Platform

Product Manager

Data Engineer

Vice President, Enterprise Quality – Automation

Product Manager

Senior Implementation Consultant – Investment Management

Account Executive

Senior Consultant

Solution Consultant

Senior AI Engineer, LangGraph Specialist

Contact Centre Officer – Superannuation

Client Solutions Specialist – Super, Investments, Insurance, Pensions

Tax Associate – Corporate/Fund

Site Reliability Engineer

Director, Fund Accounting