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Posted: 9/17/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in e-learning module design and development, utilizing Articulate 360 and Storyline 360, while effectively managing learning management systems and creating engaging training content. Strong organizational and writing skills are essential for maintaining high-quality documentation and training materials.
Highest-signal resume keywords
E-Learning DevelopmentArticulate 360Learning Management System AdministrationTechnical WritingTraining Content Creation
About the role
Key responsibilities & impact- Design and build e-learning modules, interactive exercises, and self-paced training content using Articulate 360 and Storyline 360
- Create and edit training videos with the videography team, including screen-capture content using SnagIt
- Develop presentations and visual materials for internal and customer-facing training
- Write and maintain training documentation, guides, job aids, quick-reference sheets, and release-based curriculum updates
- Keep documentation and training content aligned with product changes and update materials after releases
- Maintain consistent style, format, and organization across training assets
- Manage the learning management system, including content uploads, learning paths, course assignments, and access troubleshooting
- Track training completion, learner progress, and content performance
- Analyze training effectiveness and content engagement data to guide improvements
- Partner with Support and Development to identify knowledge gaps and create or update content
- Assist with in-person or remote training delivery for onboarding and specialized requests
- Support ad hoc training requests and perform related duties
Requirements
What you’ll need- Bachelor's degree or 2+ years of experience in instructional content creation, technical writing, or e-learning development
- 1+ year of experience creating training content for software products preferred
- Hands-on experience administering a learning management system (LMS)
- Working knowledge of MS Office and video editing/collaboration tools
- Strong writing skills for clear, well-organized documentation
- Strong organizational and time-management skills
- Ability to manage multiple content projects simultaneously
- Familiarity with IWMS and SaaS platforms a plus
- Detail-oriented and self-directed
- Comfortable working cross-functionally with Development, Support, and Product teams
- Minimal travel required
- Legally authorized to work in the US or Canada
- Visa sponsorship or support requirements must be disclosed
Benefits
Comp & perks- Health, dental, and vision insurance
- 401(k) plan with company match
- Generous paid time off
- Flexible work environment supporting remote, hybrid, or in-office arrangements
- Inclusive and collaborative culture
- Equal opportunity employer
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
E-Learning Module DesignTraining Content CreationTechnical WritingVideo EditingDocumentation MaintenanceContent Performance AnalysisProject ManagementScreen-Capture Content CreationPresentation DevelopmentTraining Effectiveness Analysis
Soft Skills
Strong Writing SkillsOrganizational SkillsTime-Management SkillsDetail-OrientedCross-Functional Collaboration
Tools & Technologies
Articulate 360Storyline 360SnagItMS OfficeLearning Management System (LMS)
Industry Keywords
Instructional Content CreationE-Learning DevelopmentSaaS PlatformsIWMSTraining Documentation