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Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leave of absence administration, including compliance with FMLA, CFRA, and ADA/FEHA regulations. Proficient in managing Workday transactions and coordinating with payroll and absence management providers to ensure accurate processing and communication.
Highest-signal resume keywords
Leave Of Absence AdministrationWorkday ExperienceFMLA CompliancePayroll CoordinationCommunication Skills
About the role
Key responsibilities & impact- Educate managers, HR partners, and coworkers on leave programs
- Guide coworkers on state claim filing responsibilities and benefit offsets
- Complete and return California EDD and other state-required leave documentation
- Coach managers on leave responsibilities, compliance requirements, and Workday processes
- Monitor and administer leave of absence cases, claims, extensions, and return-to-work planning
- Track future-dated leave events and follow up on unfiled, denied, or pending claims
- Coordinate workers’ compensation leave considerations and fitness-for-duty reminders
- Process leave-related status changes and corresponding Workday transactions
- Confirm return-to-work status and correct Workday discrepancies, including retroactive actions
- Manage Workday Cases assigned to the Benefits team
- Investigate and resolve payroll issues related to leave of absence
- Partner with Payroll and the Absence Management Provider on transactions, corrections, and escalations
- Engage legal counsel on complex cases as needed
- Monitor leave-related accommodations and partner with HR and managers on ADA/FEHA accommodations
- Identify temporary work arrangements aligned with medical restrictions
- Support compliant return-to-work transitions
- Provide new-hire benefits education and dependent verification assistance
- Serve as primary contact for HYVE benefit inquiries via the US Benefits mailbox
- Support annual Open Enrollment and coworker education
- Distribute TD SYNNEX benefit communications, enrollment materials, and plan updates
Requirements
What you’ll need- Experience in HR operations with a focus on benefits, leave of absence administration, or absence management
- Working knowledge of FMLA, CFRA/State programs, ADA/FEHA, Paid Family Leave, Short-Term Disability, and return-to-work requirements
- Hands-on experience with Workday (or similar HRIS), absence management portals, and case tracking
- Strong attention to detail, documentation discipline, and follow-through across multiple concurrent cases
- Excellent communication skills with the ability to educate, influence, and coach managers and coworkers
- Problem-solving mindset with a high sense of ownership, confidentiality, and ethical judgment
- Experience completing state leave documentation (e.g., California EDD) and coordinating with third-party administrators
- Payroll coordination or reconciliation experience related to LOA transactions
- Exposure to workers’ compensation leave coordination and fitness-for-duty processes
- Knowledge of Workday, Absence Management Provider portal, and shared US Benefits mailbox
- Minimal travel; standard business hours with flexibility to meet case needs
Benefits
Comp & perks- Elective benefits tailored to your country
- Formal leadership and professional development programs
- On-demand courses
- Financial, physical, and mental well-being seminars and events
- Global Life Empowerment Assistance Program
- Inclusive communities and activities, including business resource groups
- Local volunteering events
- Environmental and social initiatives
- Onboarding program with networking opportunities
- Equal opportunity workplace
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Leave DocumentationAbsence ManagementCase TrackingReturn-To-Work RequirementsWorkers’ Compensation CoordinationState Leave ProgramsShort-Term Disability KnowledgeADA/FEHA AccommodationsProblem-SolvingAttention To Detail
Soft Skills
CoachingInfluencingConfidentialityEthical JudgmentFollow-Through
Tools & Technologies
WorkdayAbsence Management PortalUS Benefits Mailbox
Industry Keywords
HR OperationsBenefits AdministrationOpen EnrollmentCalifornia EDDPaid Family Leave