The Berner Group

Team Lead, Key Account Support

The Berner Group
Posted 10/19/2026full-timeKünzelsau • GermanySeniorWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing teams and operations while ensuring compliance with quality standards. Proficient in data-driven decision-making, reporting, and analytics, particularly using Power BI and Excel.

Highest-signal resume keywords
Leadership ExperienceKey Account ManagementPower BI ProficiencySales Operations ExpertiseSAP SD Module Skills

About the role

Key responsibilities & impact
  • Lead and develop a team of eight employees, both professionally and disciplinarily
  • Manage day-to-day operations, set priorities, and ensure compliance with quality standards, service levels, and deadlines
  • Serve as the central point of contact for Key Account Management and relevant cross-functional teams
  • Oversee the maintenance of key account master data, customer contracts, price lists, and sales-related KPIs
  • Ensure the professional onboarding of new customer accounts and the successful support of existing accounts
  • Prepare analyses, reports, and decision-making materials for customer and performance reviews
  • Drive the further development of reporting and analytics tools, particularly in the Power BI environment
  • Optimize processes, implement improvement measures, and contribute to cross-functional projects, such as tender management and e-procurement initiatives

Requirements

What you’ll need
  • Successfully completed commercial training or a degree, such as in Business Administration or Industrial Engineering
  • Extensive experience in inside sales, key account support, sales operations, or pricing
  • Several years of leadership experience, ideally in a disciplinary management role
  • Enjoy working with numbers and analytics and making data-driven decisions
  • Experience with Power BI is a plus
  • Strong organizational and communication skills, with confidence in working with a range of stakeholders
  • Experience in tender management or e-procurement is a plus
  • Very good German skills and, ideally, good English skills
  • Good SAP skills, ideally in the SD module, as well as very strong Excel skills

Benefits

Comp & perks
  • Remote work with attendance at headquarters three days per week
  • Attractive compensation package
  • Company pension scheme
  • Structured onboarding program
  • Company restaurant serving freshly prepared meals every day at fair prices
  • Free coffee and water
  • Bicycle leasing through JobRad
  • Discounted Wellpass membership
  • Attractive discounts on all products from the BERNER and BTI by BERNER brands

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data AnalysisSales OperationsTender ManagementE-ProcurementExcel Proficiency
Soft Skills
Organizational SkillsCommunication Skills
Tools & Technologies
Power BISAP
Certifications & Qualifications
Commercial TrainingDegree in Business AdministrationDegree in Industrial Engineering
Industry Keywords
Key Account SupportSales-Related KPIsCustomer ContractsPrice Lists