The Parts Authority

General

• Report directly to the Store Manager
• Manage inside sales activity within the store
• Build and maintain productive, long-lasting relationships with existing customers
• Close sales to achieve goals and drive growth
• Work with customers in a courteous and professional manner
• Understand customer needs
• Locate hard-to-find parts and negotiate with vendors for the best deals
• Provide precise quotes and follow up with customers to ensure orders are placed
• Track lost sales and promote company specials
• Assist colleagues and foster new sales opportunities
• Fulfill orders for installers, fleets, municipalities, and car dealerships
• Maintain and promote workplace safety
• Secure and transfer cash or other assets
• Perform other duties as assigned

Auto Parts Counter Specialist

Associate

• Stock items on shelves and ensure the neat, orderly condition of the store
• Receive merchandise from vendors and other stores and place it in the proper shelf location
• Check off merchandise as received
• Correct mistakes found on the inventory count sheet
• Assist in pulling parts during busy times
• Clean up inside and outside the warehouse
• Work with the stock manager to address problems with orders
• Resolve problems with warehouse stocking
• Perform miscellaneous projects
• Perform other related duties as assigned

Stock Associate

• Stock items on shelves and ensure the neat, orderly condition of the store
• Receive merchandise from vendors and other stores and put it in the proper shelf location
• Check off merchandise as received
• Correct mistakes found on the inventory count sheet
• Assist in pulling parts during busy times
• Clean up inside and outside the warehouse
• Work with the stock manager to address problems with orders
• Resolve problems with how the warehouse is stocked
• Perform miscellaneous projects and other related duties as assigned

Supply Chain

• Manage all warehouse operations for the assigned location
• Develop strategic departmental initiatives and meaningful warehouse, logistics and inventory management metrics
• Maintain productivity, efficiency and customer service levels
• Review daily status reports across distribution center functional areas and respond accordingly
• Oversee delivery routing and plan shuttle routes between hub warehouses and stores
• Analyze delivery and transportation data and implement improvements
• Ensure dock-to-stock processing for most lines within 72 hours
• Audit and adjust processes and oversee employee productivity metrics
• Formulate and enforce picking goals for warehouse areas/zones
• Develop procedures with purchasing for unloading vendor orders and stocking shelves
• Ensure trucks and trailers are efficiently and accurately loaded and unloaded
• Collaborate with dispatchers and outbound production teams to improve delivery-vehicle customer service
• Lead and supervise warehouse managers
• Allocate staffing and assign warehouse jobs
• Conduct time studies and improve job staffing
• Coach, mentor and develop team members
• Maintain the warehouse budget, control operating expenses and project capital expenditures
• Administer and enforce 5S warehouse principles
• Maintain warehouse cleanliness, organization and safety
• Ensure compliance with DOT and OSHA standards
• Communicate frequently with executive-level management
• Manage FedEx, UPS, USPS and local contract delivery relationships
• Maintain and promote workplace safety
• Secure and transfer cash or other assets
• Perform additional duties as assigned

Warehouse Manager

Manager

• Build and maintain productive, long-lasting relationships with existing customers
• Close sales to achieve goals
• Work with customers in a professional, courteous manner
• Become familiar with customers and their needs
• Locate difficult-to-find parts and negotiate with vendors to ensure the best deal
• Accurately quote parts to customers
• Follow up with customers who have not ordered recently and ensure quoted parts are purchased
• Track lost sales
• Promote company specials
• Assist another counterman when necessary
• Foster and qualify new sales opportunities with new and existing customers
• Fulfill customer orders from installers, fleets, municipalities, and car dealerships
• Sell auto parts, tools, shop equipment, and programs
• Perform other duties as assigned
• Maintain and promote workplace safety
• Secure and transfer cash or other assets

Auto Parts Counter Manager

• Report directly to the Store Manager
• Handle inside sales activity within the store
• Build and maintain productive, long-lasting relationships with existing customers
• Close sales to achieve goals and drive growth
• Work with customers in a courteous and professional manner
• Get to know customers and understand their needs
• Locate hard-to-find parts and negotiate with vendors for the best deals
• Provide precise quotes and follow up with customers to ensure orders are placed
• Track lost sales and promote company specials
• Assist colleagues and foster new sales opportunities
• Fulfill customer orders for installers, fleets, municipalities, and car dealerships
• Perform other duties as assigned
• Maintain and promote workplace safety
• Secure and transfer cash or other assets

Auto Parts Counter Professional

• Report directly to the Store Manager
• Conduct inside sales activity within the store
• Build and maintain productive, long-lasting relationships with existing customers
• Close sales to achieve goals and drive growth
• Work with customers in a courteous and professional manner
• Understand customer needs
• Locate hard-to-find parts and negotiate with vendors for the best deals
• Provide precise quotes and follow up with customers to ensure orders are placed
• Track lost sales and promote company specials
• Assist colleagues and foster new sales opportunities
• Fulfill customer orders for installers, fleets, municipalities, and car dealerships
• Perform other duties as assigned
• Maintain and promote workplace safety
• Secure and transfer cash or other assets

Assistant

• Use the dispatch program to track orders from other stores and set up/distribute runs to drivers
• Support the lead Dispatcher in ensuring drivers count money collected and put delivery times on bills
• Work with Parts Pullers to help deliveries go out correctly
• Work with drivers and verify they know the correct route
• Work with customers over the phone to update them on the status of their orders
• Properly assist drivers who have difficulty with routes or any other aspect of the job
• Work well with customers
• Perform other duties as assigned
• Maintain and promote workplace safety
• Secure and transfer cash or other assets

Assistant Dispatcher

Outside Sales

• Meet and exceed assigned sales objectives
• Prospect for and develop new business opportunities
• Design and implement territory-specific market development strategies
• Acquire and onboard new commercial customer accounts
• Cultivate long-term customer loyalty and retention
• Monitor and elevate service delivery standards
• Resolve customer concerns promptly and professionally
• Establish and maintain trusted relationships with automotive shop proprietors
• Inspire and guide Commercial Managers and Mobile Sales Representatives
• Drive team performance toward established objectives
• Enhance overall team efficiency and effectiveness
• Partner closely with Operations teams to deliver seamless customer experiences
• Ensure alignment from initial sale through final product delivery
• Perform comprehensive market research and competitive analysis
• Develop and execute targeted business action plans
• Oversee relationships with high-value strategic accounts
• Maintain adherence to company policies and procedures
• Support loss prevention initiatives
• Promote and ensure a safe working environment

Territory Sales Manager

• Use the dispatch program to track orders from other stores and set up/distribute runs to drivers
• Support the lead Dispatcher in ensuring drivers count money collected and put delivery times on bills
• Work with Parts Pullers to help deliveries go out correctly
• Work with drivers and verify they know the correct route
• Work with customers over the phone to update them on the status of their orders
• Assist drivers who have difficulty with routes or other aspects of the job
• Perform other duties as assigned
• Maintain and promote workplace safety
• Secure and transfer cash or other assets

• Report directly to the Store Manager
• Manage inside sales activity within the store
• Build and maintain productive, long-lasting relationships with existing customers
• Close sales to achieve goals and drive growth
• Work with customers in a courteous and professional manner
• Understand customer needs
• Locate hard-to-find parts and negotiate with vendors for the best deals
• Provide precise quotes and follow up with customers to ensure orders are placed
• Track lost sales and promote company specials
• Assist colleagues and foster new sales opportunities
• Fulfill customer orders for installers, fleets, municipalities, and car dealerships
• Maintain and promote workplace safety
• Secure and transfer cash or other assets
• Perform other duties as assigned

• Report directly to the Store Manager
• Perform inside sales activity within the store
• Build and maintain productive, long-lasting relationships with existing customers
• Close sales to achieve goals and drive growth
• Work with customers in a courteous and professional manner
• Understand customer needs
• Locate hard-to-find parts and negotiate with vendors for the best deals
• Provide precise quotes and follow up with customers to ensure orders are placed
• Track lost sales and promote company specials
• Assist colleagues and foster new sales opportunities
• Fulfill customer orders for installers, fleets, municipalities, and car dealerships
• Maintain and promote workplace safety
• Secure and transfer cash or other assets
• Perform other duties as assigned

• Report directly to the Store Manager
• Build and maintain productive, long-lasting relationships with existing customers
• Close sales to achieve goals and drive growth
• Work with customers in a courteous and professional manner
• Get to know customers and understand their needs
• Locate hard-to-find parts and negotiate with vendors for the best deals
• Provide precise quotes and follow up with customers to ensure orders are placed
• Track lost sales and promote company specials
• Assist colleagues when needed and foster new sales opportunities
• Fulfill customer orders for installers, fleets, municipalities, and car dealerships
• Perform other duties as assigned
• Maintain and promote workplace safety
• Secure and transfer cash or other assets

• Report directly to the Store Manager
• Perform inside sales activity within the store
• Build and maintain productive, long-lasting relationships with existing customers
• Close sales to achieve goals and drive growth
• Work with customers in a courteous and professional manner
• Understand customer needs
• Locate hard-to-find parts and negotiate with vendors for the best deals
• Provide precise quotes and follow up with customers to ensure orders are placed
• Track lost sales and promote company specials
• Assist colleagues and foster new sales opportunities
• Fulfill customer orders for installers, fleets, municipalities, and car dealerships
• Perform other duties as assigned
• Maintain and promote workplace safety
• Secure and transfer cash or other assets