Trulieve

Dispensary Associate – Part Time

Trulieve
Posted 10/22/2026part-timeYork • Pennsylvania • United StatesSeniorLead💰 $15 per hourWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on educating customers about cannabis products, while adhering to state regulations and company policies. Capable of efficiently processing orders and resolving customer issues in a fast-paced retail environment.

Highest-signal resume keywords
Customer ServiceCash HandlingProduct KnowledgeCommunication SkillsRetail Experience

About the role

Key responsibilities & impact
  • Guide customers through their cannabis journey by educating them on product benefits and potential side effects
  • Facilitate customer purchases in accordance with state regulations
  • Provide exceptional customer service, empathy, compassion, and product knowledge
  • Provide the TruExperience through elevated patient service standards and behaviors
  • Assist managers and shift supervisors with returns according to company policy
  • Prepare and process patient orders in a timely and efficient manner
  • Follow Trulieve policies and procedures
  • Work with the leader on duty to enhance the customer experience
  • Assist customers with product or device issues
  • Work with leadership and management to resolve customer issues
  • Document customer issues and concerns on customer profiles
  • Maintain a clean and well-stocked workstation
  • Perform additional tasks assigned by management
  • Perform delivery associate tasks as needed, including following delivery procedures
  • Process online orders, including deliveries, within a two-hour timeframe as online support

Requirements

What you’ll need
  • High-school diploma or equivalent and experience in the field or in a similar field
  • Must be a minimum of 21 years of age, or 18 in CT, PA and WV
  • Prior experience, preferably in retail and/or customer service area is a plus
  • Prior cash handling experience required
  • Ability to work independently in a dynamic, fast-paced environment and with varied personalities and seniority levels
  • Excellent verbal and written communication skills
  • Ability to work effectively without supervision and in a team environment
  • Strong interpersonal skills, business sense, professionalism, confidentiality, and discretion
  • Ability to understand and follow written and oral instructions
  • Ability to interact respectfully and politely with customers and team members
  • Conversational English proficiency
  • Ability to operate computers, laptops, electronic equipment, and telecommunication devices
  • Mental and physical capacity to perform job duties
  • Valid driver's license and clean driving record to fulfill the Delivery Driver role
  • Ability to pass a comprehensive background record check
  • Ability to move intermittently throughout the workday and meet sensory, mobility, lifting, and physical requirements
  • Must be available to work evenings, weekends, and holidays
  • Must be available for flexible hours and up to 25 hours per week, including after-hours availability based on business needs

Benefits

Comp & perks
  • Position is eligible for tips
  • Comprehensive benefits package including paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Order ProcessingDelivery ProceduresComputer OperationElectronic Equipment HandlingBackground Check Compliance
Soft Skills
EmpathyInterpersonal SkillsProfessionalismConfidentialityTeam Collaboration
Certifications & Qualifications
Valid Driver's License
Industry Keywords
CannabisPatient Service StandardsState RegulationsRetailCustomer Education