Verisk

Ecommerce

• Build and lead Marketing's digital experience capability
• Develop and evolve Marketing's digital design standards, UX principles, design patterns, accessibility guidelines, and reusable components
• Lead the design, evolution, and optimization of enterprise websites, solution pages, landing pages, campaign experiences, email design, and interactive marketing assets
• Design and prototype webpages, landing pages, and digital components, including layout, styling, animation, and micro-interactions
• Translate enterprise messaging, content strategy, and campaign objectives into customer-centered digital experiences
• Develop scalable digital templates, component libraries, UX standards, AI prompt libraries, and reusable design assets
• Evaluate emerging design tools, AI-enabled creative technologies, and digital best practices
• Lead and develop UX and digital design capability by coaching designers, establishing quality standards, and providing creative direction
• Partner with Editorial, Brand Marketing, Marketing Operations, Digital Marketing, Creative, Technology, Product, and business teams
• Serve as Marketing's digital experience advisor and support business outcomes through improved engagement, usability, accessibility, and efficiency

Manager, UX – Digital Experience

Full-stack Engineer

• Design, build, and deploy machine learning models and AI-powered features into production SaaS products
• Maintain scalable data pipelines for ingestion, transformation, and enrichment of large, complex datasets
• Develop model-serving infrastructure using AWS SageMaker, Lambda, and container-based deployment patterns
• Apply LLM integrations, RAG architectures, and generative AI capabilities to enhance product functionality
• Own data quality, observability, and monitoring for AI/ML workloads in production
• Lead the design and implementation of cloud-native microservices and APIs using Python and C#/.NET on AWS
• Drive best practices in design, code quality, and system design
• Contribute to requirements review, design, development, testing, and deployment
• Conduct code reviews and mentor team members
• Identify technical risks and communicate them early
• Participate in roadmap planning, scoping, and technology feasibility assessments
• Prioritize solving customer problems

Senior Software Engineer

Business Analyst

• Operate as a senior/lead member of a consulting team supporting Insurance Carrier clients
• Implement, integrate, leverage, and enhance the SuranceBay platform
• Understand and align client objectives with platform capabilities
• Lead teams in configuring, learning, implementing, and managing the platform
• Oversee, direct, or participate in concurrent project assignments
• Manage schedules, prioritize and assign stories, and deliver project targets
• Lead client design sessions on business functionality and product logic
• Collaborate with business, development, QA, and operations teams
• Leverage life insurance and annuity market expertise to recommend best practices and identify trends
• Serve as lead contact between stakeholders and project teams
• Ensure transparency, manage expectations, and support decision-making
• Identify process optimization opportunities and drive operational efficiency initiatives
• Recommend tools and systems to streamline workflows and improve service delivery

Senior Business Analyst

SDET

• Support execution of test plans, primarily automated tests and occasionally manual tests
• Develop a basic understanding of the test automation frameworks being used
• Assist with creating and maintaining the automation test suite and reporting on its status
• Provide estimates to Senior SDETs and highlight difficulty in meeting targets
• Identify, research, and track defects toward resolution within the QA Team
• Maintain manual testing responsibilities while transitioning to automation tasks as relevant
• Complete responsibilities outlined in the annual Performance Plan
• Complete special projects and other assigned duties
• Perform duties with or without reasonable accommodation

SDET I

Artificial Intelligence

• Configure FAST tool sets to implement AI-powered insurance components, including policy administration, new business processing, and distribution management workflows
• Leverage FAST's SOA component library to solve complex business problems with AI enhancements
• Configure AI solutions within FAST and cloud-based AI platforms such as AWS Bedrock
• Design, test, and troubleshoot AI configurations, including prompt engineering, model selection, integration parameters, and performance optimization
• Develop and maintain configuration documentation and best practices
• Serve as a technical point of contact for customers implementing AI features
• Gather customer feedback, monitor usage patterns, and translate needs into configuration improvements and product recommendations
• Stay current with AI platform capabilities, emerging tools, and industry best practices
• Evaluate new features and configuration options
• Monitor AI solution performance and customer engagement metrics
• Analyze usage patterns, identify optimization opportunities, and recommend data-driven enhancements
• Collaborate with Product Owners, engineers, and customer teams
• Participate in agile ceremonies and contribute to product backlog refinement

Business Configuration Analyst – AI

Data Engineer

• Lead customer underwriting proof-of-concept projects from initial request through final delivery
• Work with customer-provided address data and match it to unique reference identifiers
• Extract, transform, and deliver risk intelligence data, including flood, fire, and burglary risk factors
• Produce clear data outputs and supporting documentation, including data dictionaries
• Investigate data-quality questions, coverage issues, and customer queries
• Use SQL and Python to extract, manipulate, validate, and prepare complex datasets
• Collaborate with internal stakeholders to understand evolving business and customer requirements
• Support and enhance underwriting data platforms and associated data processes
• Share knowledge and provide cross-functional support to reduce single-person dependencies
• Identify opportunities to automate manual activities within the proof-of-concept lifecycle
• Leverage AWS technologies to improve scalability, efficiency, and repeatability of data processes
• Contribute recommendations that improve team effectiveness, data quality, and customer experience
• Maintain technical documentation and provide project updates to stakeholders

Insurance

• Schedule and conduct on-site visits and complete reports to evaluate customer risk
• Identify business operations, construction materials, fire protection systems, and safety measures
• Develop recommendations related to safety and loss control
• Professionally represent Verisk and its customers by phone, in person, and in written correspondence
• Complete accurate, customer-centric reports in support of Verisk’s data quality commitment
• Evaluate commercial properties for insurance underwriting, risk assessment, and loss prevention
• Visit diverse businesses and inspect properties to provide insights supporting insurer underwriting decisions

Field Representative, Insurance Inspections

• Schedule and conduct on-site visits and complete reports for customers to evaluate risk
• Identify business operations, construction materials, fire protection systems, and safety measures
• Develop recommendations pertaining to safety and loss control
• Professionally represent Verisk and its customers by phone, in person, and in written correspondence
• Complete accurate, customer-centric reports in support of Verisk’s data quality commitment
• Evaluate commercial properties for insurance underwriting, risk assessment, and loss prevention purposes
• Travel to a wide variety of businesses and inspect properties

Product Manager

• Define and evolve the vision and strategy for data exchange capabilities
• Identify industry challenges and opportunities related to data connectivity, interoperability, and workflow efficiency
• Partner with product and engineering teams to shape future platform capabilities
• Help drive innovation in data enrichment, analytics, and emerging technologies
• Build relationships with senior leaders across insurers, reinsurers, and brokers
• Lead strategic discussions on data workflows, platform adoption, and operational transformation
• Conduct market research, workshops, and customer discovery activities to gather insights and validate opportunities
• Represent the company at industry events, forums, and client engagements
• Support go-to-market planning, positioning, and messaging for new capabilities
• Partner with commercial teams to develop value propositions and client-facing materials
• Help drive adoption through thought leadership, customer engagement, and industry partnerships
• Monitor market trends and competitive developments to inform strategy

Director, Product Management

Operations

• Conduct methodical audits of models ahead of each release milestone
• Verify process and release readiness, reproducibility of results, validation against benchmarks, data management practices, documentation, team redundancy, compliance requirements, and adherence to code and coding standards
• Probe inconsistencies, ask follow-up questions, exercise judgment about sufficient evidence, and track findings through resolution
• Act as a review liaison during development and advise teams on research compliance
• Help implement new processes and requirements for models developed on the Nexus platform
• Keep audit procedures and checklists documented and up to date
• Guide teams through Data Usage Requests and advise on terms of use for external data
• Flag licensing or usage risks early in development
• Develop training content on research best practices and compliance standards
• Coordinate and sometimes lead training efforts using in-house experts
• Maintain a curated repository of GenAI prompts and workflows and track emerging use cases
• Maintain an overview of data management practices
• Facilitate planning of compute, storage, and software needs
• Prepare usage overviews to support leadership resource decisions
• Help coordinate research seminars and team-building events
• Participate in newsletter efforts showcasing the department's work and keeping teams connected

Research Operations Analyst

• Maintain, enhance and develop features within the AIS platform
• Build and support PHP back-end services and RESTful APIs
• Develop and maintain Angular front-end interfaces
• Design and optimise MySQL database schemas, queries and stored procedures
• Investigate and resolve bugs, performance issues and production incidents
• Contribute to platform architecture and shared services
• Participate in Agile processes including sprint planning, stand-ups and retrospectives
• Collaborate with Product Managers to refine requirements, estimate work and deliver features iteratively
• Implement and maintain automated testing, CI/CD pipelines and deployment processes
• Provide third-level technical support where required
• Produce and maintain technical documentation
• Contribute to continuous improvement of engineering practices, tooling and platform reliability

Senior Software Engineer I/II

Engineering Manager

• Lead and develop a globally distributed engineering team through hands-on technical leadership, performance management, mentoring, and coaching
• Define and execute the long-term technical strategy for the Sitecore platform, including architecture, security, scalability, reliability, process automation, and business alignment
• Partner with Product Owners and business stakeholders to translate business needs into technical requirements, solution architectures, delivery plans, and actionable engineering tasks
• Design and implement resilient, scalable architectures that maintain availability and minimize downtime
• Participate in solution design, code and architecture reviews, troubleshooting, performance optimization, refactoring, and resolution of complex technical issues
• Provide technical guidance to software engineers and establish development standards and engineering best practices
• Evaluate technologies and recommend improvements to the platform, architecture, development processes, and delivery model
• Develop work breakdown structures, delivery schedules, resource plans, and budget estimates for complex software initiatives
• Communicate technical decisions, trade-offs, project status, risks, dependencies, and priorities to engineering teams, business partners, customers, and senior stakeholders
• Coordinate the complete software development lifecycle from architecture and design through development, testing, deployment, and production support

Manager, Software Engineering – Sitecore Platform

Account Executive

• Deliver against individual revenue and growth targets across renewals and expansion
• Build and maintain a healthy pipeline, with accurate forecasting and activity tracking in Salesforce
• Identify whitespace within accounts and translate client challenges into scalable commercial solutions
• Develop and maintain account strategies and growth plans aligned to client priorities
• Manage complex buying environments involving multiple stakeholders and long sales cycles
• Strengthen relationships at senior and executive level to support long-term partnerships
• Lead structured discovery and value-based sales conversations
• Position Maplecroft as a strategic partner rather than a reactive service provider
• Support adoption and value realization in partnership with Client Success while retaining commercial ownership
• Orchestrate Sales, Client Success, Consulting, Product, and Data teams to deliver high-impact outcomes
• Monitor market activity and global trends, sharing insights to inform sales and product strategy
• Champion team-wide cross-sell initiatives and contribute to continuous improvement
• Represent the voice of US-based strategic accounts and adapt strategies to develop revenue across existing accounts
• Act as a buddy to account managers in the region, sharing guidance and experience

Account Director – Account Management

Customer Support

• Provide frontline customer support via phone and email
• Manage customer inquiries from initial contact through resolution using the ticketing system
• Collaborate with cross-functional teams to investigate, escalate, and resolve customer and product-related issues
• Monitor service usage and identify potential issues before they impact customers
• Produce and distribute service performance metrics for customers and internal stakeholders
• Analyze and process large volumes of customer and operational data
• Ensure customer and product data is processed accurately and maintained to a high standard
• Support continuous improvement of customer support processes, tools, and ways of working
• Assist with data subject access requests, data correction requests, and other GDPR-related inquiries
• Maintain clear and current operational documentation
• Meet service and performance targets related to response times, resolution times, and customer satisfaction

Customer Service Representative

Frontend Engineer

• Own the Software QA process, including developing, implementing, and maintaining test plans, test scenarios, and test cases
• Analyze requirements and design specifications for test case development
• Recommend test automation approaches, tools, and frameworks
• Develop test infrastructure and custom automation tools to expand test coverage and enable non-functional testing
• Perform manual and automated tests for websites and applications
• Prioritize test execution
• Find and report defects with detailed, accurate, and concise reproduction steps
• Assist developers in discovering and researching defects and recommend system enhancements
• Own testing across multiple applications built with varied tools and technologies
• Analyze requirements, prepare test plans, and build test cases to validate functionality
• Support and execute functional and non-functional application testing before production release
• Coordinate end-to-end testing with technology groups across sites
• Drive test automation efforts, including planning, hands-on scripting, and oversight of other automation resources
• Work closely with agile teams as Automation Test Lead
• Drive processes and tools for automated regression and functional testing

Manager, UX – Digital Experience

Senior Software Engineer

Senior Business Analyst

SDET I

Business Configuration Analyst – AI

Data Engineer

Field Representative, Insurance Inspections

Field Representative, Insurance Inspections

Director, Product Management

Research Operations Analyst

Senior Software Engineer I/II

Manager, Software Engineering – Sitecore Platform

Account Director – Account Management

Customer Service Representative

Playwright, TypeScript